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Im at a losssss,...... This time ATT DONE DID IT ....seriously

So here we are some 30 odd days laters and still no internet and today being my last day to pay or I'm getting disconnected for good which I probably should just let them do since this is gotten to the point where I'm just speechless and that hardly ever happens..... as we all know but 30 some odd d

Questions

 • AT&T Internet Account

106

1

0

0

dsl network

I recently changed from Hughes DSL to AT&T DSL at my office. The Hughes network had a separate modem & router. I disconnected the modem & installed the At&T Modem/router combined unit. It was working fine but I get periodic slow internet, very slow. I'm wondering if the Hughes router is conflict

Questions

 • AT&T Internet Installation

13

1

0

All I want is DSL. Full Ports? Bull malarky.

I've lived at this location for the past 5 years. Ever since then, we've called and called, and asked/inquired about getting DSL at our home. Each time, "DSL isn't available in that area yet" or "We don't service that area yet". As in NOBODY around there could get it. So it was never an option. In 2

Questions

 • AT&T Internet Account

290

1

0

0

Moving DSL to new address

We're moving and currently very happy with DSL. The address we're moving to has been upgraded to Uverse by previous owners. So now I'm told that I cannot keep my DSL and can only get Uverse at our new address. Thanks for any feedback.

Questions

 • U-verse TV Account

274

2

0

0

Need Engineering department to remove u-verse availability

I need help in removing the U-Verse availability from our address so that i can get fixed wireless internet. Uverse speeds here are only 768 kb/s while fixed wireless starts at 10 mb/s.  I can't get a fixed wireless site survey sent here until the u-verse availability is removed. Please help! Thanks

Questions

 • AT&T Internet Plans

100

0

0

0

My network is not connection to my ATT

when i look at my ip address it says im connected to a different provider??

Questions

 • AT&T Internet Equipment

21

1

0

PS4 Powerline 500 Adapter Speeds up11mbps dl1-kbps

I'm having trouble trying to configure why my download speeds are still slow. I have a Powerline 500 Ethernet extender & that states I should be getting minimum 50mbps but I only get up to 7-19mbps for upl & 5298kbps-4mbps dnl. I have an Arris dual band router I believe & DSL lightspeed connection(I

Questions

 • AT&T Internet Equipment

272

6

0

0

Fixed Wireless

I am in a similar situation as I am now eligible for Fixed Wireless. I currently have AT&T DSL, AT&T Cellular and DirectTV...always been an AT&T/Bellsouth customer ever since the cell phone come on the market.   Our cellular connection is terrible.  I have 17 years of IT exp

Questions

 • AT&T Internet Installation

26

0

$270 installation bill after being told it would be no charge!

I ordered DSL service. Install date was scheduled. Discovered after equipment arrived that I needed a new phone jack. Called to get a technician out to install (every time I call AT&T support I am on the phone for at least an hour). I asked support person how much the installation would be. She said

Questions

 • AT&T Internet Account

455

6

0

0

DSL Service Transfer & Email Address

Short Story - Can the Member ID associated with a DSL Account be changed when the DSL Account is transferred to a new home owner ??Background - In 2008, AT&T ran a landline and DSL to my newly built rural home. I've used that AT&T email address and a secondary AT&T email address for EVERYTHING for

Questions

 • AT&T Internet Account

21

1

0

bgw210 gateway

In response so am I not supposed to see my device gateways mac address in my computer at all ? I do understand that each interface has its own mac address what is confusing when I log in to my default gateway it only shows interfaces and mac address for wireless connections and not for wire Ethernet

Questions

 • AT&T Internet Equipment

63

1

0

d.s.l.

We have been with at&t for 21 years, we have been and are still currently stuck on the d.s.l. network... the neighbors across the road can have fiber, but we're told that it doesn't reach us. i'm seriously wondering if they are just trying to push us way and not be a customer with them or anythi

Questions

 • AT&T Internet Plans

17

1

0

underground line location for New home construction.

I'm building my new home in Atascadero, CA and I need to find out where the underground lines are running near one of your boxes. Besides calling 1800 no dig I figure I would call you guys first.

Questions

 • AT&T Fiber Equipment

30

1

0

What happens to customers more than 1.5 miles from a hub when it's converted from DSL to fiber?

What will happen to a customers internet access when the hub they are connected to is converted from DSL to fiber and they live more than 1.5 miles from that hub?  Are they just out of luck and have to find another provider?  Asking for a friend....

Questions

 • AT&T Internet Features

109

4

0

0

Packet Loss for Broadband

I have a dsl connection and the ping and packet loss is unbearable!

Questions

 • AT&T Internet Equipment

20

2

0

Neighbors have internet but not me

My neighbors have DSL internet and I do not. I have lived in this house for 3 years and I keep on being told ports are full even if people move away. Will I ever get internet? This whole situation is really dumb and is limiting my life.

Questions

 • AT&T Internet Plans

221

1

0

0

E-mail deactivated due to DSL services suspended

NOTE: Please read the entire thing. And I beg of any of you to post only constructive and meaningful answers/solutions. Backstory: My grandfather used his old e-mail to buy me a video game from an online retailer. The mail itself had a key I had to use to activate the game. A few years later, my gra

Questions

 • AT&T Internet Email & Security

976

5

0

0

Internet drops a few times every day

We have noticed FOREVER that our internet drops/reboots randomly a few times a day. With increased burden during quarantine due to school at home, working at home, etc., we increased internet from 12Mbs to 18Mbs. It is still happening...sometimes at 8 am with only two of us up and using internet...a

Questions

 • AT&T Internet Equipment

98

1

0

Difficulty getting ADSL service - still connected to DSLAM but customer svc says no ports available

I've been attempting to get my ADSL service re-connected at this location for two years now.I previously had service in this home for eight years - then had to cancel for several months.After trying to set my service up again, I was told that DSL is not available due to the DSLAM not having any open

Questions

 • AT&T Internet Account

521

3

0

0

Question regarding adding others to my plan

Hi, I reside in the United States. I have an ATT Unlimited Choice plan for my tablet. I also have an ATT DSL account for my two children. They each have their own laptop. I would like to get rid of the DSL and add them to my plan. How do I go about doing that? Thanks.

Questions

 • Wireless Account

74

1

0

0

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