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ATT U-verse Internet is Intermittent with drops every 5-20 minutes

For the last three weeks we have had internet dropping out every 5-20 minutes (duration can be 5-10 minutes). I have made 4 calls to support and had two on-site visits from technicians. I will have to switch providers if this isn't corrected. Diagnostic message is Other background in

Questions

56

1

Upstream Max Attainable Rate is 0

I have no issues that I know of when it comes to streaming, multiple devices, TVs running on wifi with no noticeable delays. I work on Teams with colleagues in the US, Canada, UK and Australia.  On conference calls, I have intermittent dropped service and glitchy video on the receiver's end.&n

Questions

122

8

0

ATT In Home Switch issue with Smart Circle D2D rep

So as I had my Directv installed an in home expert from ATT showed up at my house and offered a deal to switch my wireless to ATT from T-Mobile. They offered a 'stacked' promotion, $250 gift cards for each mobile number ported over, and gift card up to $700 if you traded in your device to ATT and pa

Questions

389

4

acp program

where do i confirm dsl on acp

Questions

45

1

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linkage between pac bell.net email and DSL

I have not been able to access my pac bell email account. I have reset my password multiple times. When I attempt to access my email via the web I get the following message Not Found on Accelerator Description: Your request on the specified host was not found. Check the location and try again.

Questions

165

12

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Closed

INTERNET NOT AVAILABLE BUT NEIGHBORS HAVE IT? (CONTINUED)

ON AUGUST 1, 2021, @SPOOM2 SAID, spoom2 31 minutes ago You're not worth the key strokes.  Twisted pair over coax? Reall

Questions

105

0

0

using remote desktop app between two local laptops connected to the router uses up data limit?

I have two local laptops connected to my router, one by ethernet cable, another by wifi. I have a remote desktop application installed on both: one is the server, and the other is client, so I can control the old laptop from my new laptop. I just started doing this in the middle of January, and the

Questions

176

1

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DSL Usage limit is 130GB

I know they state it is 150GB but AT&T consistently adds on 12%-15% of what actually comes though your modem. So the 130GB limit is misleading. I would love to go to uVerse and the 250GB limit but it is not available in my area and not for any forseeable future. 1) I think it is wrong to have a lowe

Questions

1.2K

3

0

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550 5.2.1 ... blank mailhost - invalid address, relay=[209.85.166.172]

I got this and can't get email. I can send but I can't recieve. Whats up? I pay for DSL service which is frustrating enough now I can't use the email?

Questions

649

3

0

PACE 4111N modem Red Service light

My PACE 4111N modem sometimes has a red service light. I have tried to reset and reboot multiple times. I have tried to get as far as I can on my own when the screen asks you for your billing information and to reset the PPP Username and Password. After this point it gives the message of " The Inst

Questions

286

1

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AT&T Fiber Outage lasting days?

I upgraded to Fiber on Monday.  Technician came out and everything was going fine.  When he was about finished, he discovered that there was an "outage that wasn't letting new fiber customers connect."  He said it would probably last 1-2 hours, and that I'd be able to restart the box, plug in the et

Questions

265

1

Self installation listed at checkout, technician installation automatically added right after

I recently signed up for AT&T 75Mbps home DSL Internet. At checkout the bill mentioned a self install kit and a $0 installation fee, which is what I want. I want to self install if I can. Immediately after checkout I got a confirmation email that, again, seemed to suggest I can s

Questions

1.9K

1

NID wiring

We had a really garbage install and the wind fnally ripped the flopping cord out of the NID (the one that connects outside to both the inside wall panel and outside NID - not pictured). I need assistance putting the wires back in. It appears to have used blue and white on the top a

Questions

171

2

0

internet usage

On my phone bill, there is a charge for "internet usage" on my bill. Is this for the usage over my monthly data amount?

Questions

61

6

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enable mac filter

router 4111N. I have located the appreciate mac address for the device is would like block.  I select mac filter select save and receive error message.  The device is in the blocked column for device I would like to block.  

Questions

79

3

0

Charge for Repair/Replace defective ATT wifi router?

Called in yesterday bc even though there’s power, there are no lights on ATT DSL wifi router. They’re sending serviceman out in the morning at 8am. Today is Sunday and I can’t reach them (by phone or chat) to ask if there’s a charge. I would think since it’s THEIR equipment there would be no charge,

Questions

1.2K

2

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wireless service, customer support, web site ordering, at&t,, firstnet

MY BEST SUGGESTION IF YOU WANT AT&T, OR FIRSTNET:  BUYER BE WARE  !!! I WOULD SUGGEST ANY OTHER COMPANY, UNLESS YOU LOVE BEING ON HOLD AND MAKING YOURSELF FEEL HORRIBLE DEALING PEOPLE THAT ARE CLUELESS !! I am a Firstnet subscriber, order placed online and porting numbers in, buying

Questions

58

1

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DSL failed to connect ( Message ID NAD-3305): broadband communication down

In the past 6 days I encountered ongoing error messages " Arris NVG510 does not currently detect a DSL signal or is having problems connecting to Broadband Service." I have done every troubleshooting and diagnostic test ( too many to list here); yesterday I even reset the network adapter and the mod

Questions

488

2

0

How to install wifi

I was told I get att internet at my apartment. I cannot find the broadband jack but my apartment does have this smart home set up, called Alloy. Any tips on how to get my wifi set up.

Questions

266

1

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Outlook Intermittent Not Receiving Emails Connection - ATT Modem Firewall?

Issue: Outlook 365 can send emails but will give the "unable to connect to the server" error when trying to receive new messages. Fairly often, sometimes daily. Somedays I can receive email just fine. Then close Outlook, re open and it will not receive. Then an hour or two later it works.It can also

Questions

43

3

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