Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (158)

Relevance
Digital Doorbell

Has anyone talked about a digital doorbell with camera? I know they are available from several vendors for $99 to $199, but I would like to have it record to my log and store the video.

Questions

 • Other

15.6K

31

0

Digital Life Please Stop Chirping!

I just recently had a Digital Life system installed last week and wasn't the one at home while the technician installed it so do not know certain features and functionalities. When I got home that evening, the first thing I noticed was that there is a chirp anytime a door or window is opened that ha

Questions

 • Device Troubleshooting

4K

4

0

0

Returning AT&T Smart Wi-Fi Extender

(Order # 22-330641825378941) I've attempted multiple times by phone (7 Attempts) as well as via chat (5 Attempts) and even going to an actual AT&T Store location (3 Separate Locations Attempted) in person to be able to be helped with returning this device and am STILL CURRENTLY STUCK WITH A CL

Questions

 • AT&T Internet Equipment

263

2

0

Digital Life Video Recordings

Beginning in November 2021 when I view captured video recordings on the Digital Life App, they are automatically downloaded to my phone to a folder named DL. I did not create this folder nor do I want every recording I look at saved.   I used to have to select a recording and then export it if

Questions

 • Learn

3

2

0

At&T digital life lack of installation poor customer service

I had a digital life install scheduled for today, the technician came to my house without calling, he pulled in front of my house and sat in his van.  Once I noticed him I stepped outside and when to my car thinking that he may come to my door. Well I thought wrong, after waiting a few more minutes

Questions

 • Other

371

2

0

0

Horrible Customer Service

Is anyone else upset with the customer service department of AT&T Digital Life? I cannot believe how horrible Digital's Life "customer" service is!  First, I've had to experience extremely long wait times for someone to answer my call. Then, when someone finally does answer my call, the customer ser

Questions

 • Other

712

5

0

0

rekeying the yale locks voids the warranty?

we installed several locks and now have too many keys!  given that is sort of the point, but WE do need to have a key to our house!  I was told if we re-keyed them we voided the warranty.....

Questions

 • Device Troubleshooting

455

0

0

0

Leasing House - Can my Digital Life account be transferred to the tenant's name and responsibility?

Leasing House - Can my Digital Life account be transferred to the tenant's name and responsibility?If so, what is the process?  Is there a charge?  Is new equipment required?

Questions

 • Other

465

1

0

0

multiple login id's digital life

Can I access my digital life cameras through multiple login ID's or passwords? Or, Can I create a "view only" username and access for a second user to view cameras and my digital life account?

Questions

 • Learn

31

1

0

DigitalLife keypad volume

It seems that in the past week my DigitalLife Keypad volume for key presses or entry exit became very quiet. Now to try to reset the levels, neither the phone App or browser App have any setting for the keypad volumes anymore?   Can someone point me in the right direction to reset my volume

Questions

 • Troubleshoot

28

2

0

Smoke Detector in the hallway chirps periodically then quits

We just had a Digital Life system installed about a month ago. The smoke detector on the ceiling in the hallway will chirp once every so often .. it will then repeat this single chirp every minute or so but only for 3 - 4 times. Then it quits and might not do it again the rest of the day. Very odd.

Questions

 • Device Troubleshooting

317

1

0

0

Closed

Dual Zone Air Conditioner

Just this stuff installed and realized the dual zone AC won’t work. They said it would be two weeks before a technician can come out. The thermostats look like they are installed correctly. Anyone run into this and have a quick fix?

Questions

 • Device Troubleshooting

1.4K

13

0

Can I use my door lock and thermostat if I cancel service?

I am considering cancelling Digital Life service. If I do, can I still use the door lock and codes that already exist. Also, can I reprogram them through the door lock itself? What about the termostat - do I need to buy a new device to be able to use it remotely. I am thinking "yes" on the door lock

Questions

 • Device Troubleshooting

1.6K

2

0

0

Does the DLC100 connect to local ethernet and if so what ports need to be opened?

I will have Digital Life installed next week and I would like to add any needed firewall rules before the installer gets on-site.  Does the Cisco DLC100 need to be connected to the local network or does it communicate via celular service?  If it needs to be connected to local ethernet what ports nee

Questions

 • Device Troubleshooting

799

1

0

0

Cancel Digital Life Service

Good afternoon. I am hoping to find a reply and some help here.  I would like to cancel my Digital Life security system but have been unable to do it online or reach anyone.   @ATTDigitalLifeCS    Thank you Cindy S

Questions

 • Other

53

1

0

Moving Into Home with Paid Off Digital Life Equipment

Hello, I'm moving into a home in which the previous owner is leaving behind their equipment that they have paid off. 1. What do I need to do to ensure the previous owner no longer has access to the cameras?2. What are my options for using the equipment? Do I have to have a subscription to even view

Questions

 • Learn

124

1

0

Awesome service

I'm trying to find a good place to express my appreciation for the exceptional customer service I received today  I had a problem with the master code on my Yale Real Living deadbolt.  I called Yale first and had NO help at all  I called AT&T and got Lala (if I misspelled her name I'm sorry.) I'm no

Questions

 • Device Troubleshooting

263

1

0

0

900 Repeater Offline

Yesterday my Digital Life alarm keypad began beeping intermittently and showing the message "900 Repeater Offline." What do I need to do to correct the problem?

Questions

 • Troubleshoot

67

1

0

Do NOT get Digital Life!!!

I signed up for the security system with a camera and was told my bill would be $49.98 per month.  The installers came and wanted to put the electronic door lock in.  I didn't want it but they covinced me saying nothing of an additional charge.  The bill came yesterday for $54.99 per month.  I calle

Questions

 • Device Troubleshooting

3K

13

0

0

Can someone help me close my account once and for all?

Good morning- I'm looking for a way to close my AT&T account once and for all.  I switched to Project Fi in August, 2017, but despite my repeated efforts to close my AT&T accounts, the company has been unresponsive and now is trying to send me to a collections agency for an account I no longer have

Questions

 • Billing & Payments

283

1

0

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.