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AT&T requires payment 2weeks before data resets

So my data resets on the 24th of every month yet AT&T requires payment on the 15th. Why do I have to pay my bill 2weeks in advance of my service? What happens if I pay on the 15th but then go over my data before the 24th. Do you go into a grocery store and are required to pay a deposit before yo

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127

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incoming yahoo email is encrypted on desktop. Fine on i pphone

Incoming emails on my desktop from businesses are encrypted and I cannot read content. I do not have this problem reading them on my i phone.  What settings do I need to change on my desktop to get around this.

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48

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E-mail notice that my NOKIA LUMIA 1020 phones will stop working

I received a fearful e-mail a couple of days ago saying that my NOKIA LUMIA 1020 phones would not be compatible once 3G went away, which according to the e-mail will be "soon."   First, it looks like 3G going way is over a year away; is that not true?   Is it really true that the NOKIA Lumia 1020 wo

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176

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Nightmare on El Camino Real

I walked into an AT&T store asking for help and, in my work clothes and did not look completely presentable the employees at the AT&T store did not help me, I asked for help with my service being suspended one of the young men there This day I still don’t know his name, asked me if I paid my

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139

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I’m looking to unlock my galaxy S9 phone

Hello! I’m looking to unlock my galaxy S9. I am attempting to get of my moms plan as I am now financially stable enough to pay my own phone bill.I forgot about the network lock and already got a SIM card and can’t use it. She say the phone is paid off and it shouldn’t be an issue.

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141

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SCAM ALERT!?!

Aloha,  I’m not a AT&T customer, but I received this text message this am and wanted to let you guys know about it! I believe it’s a scam! HeyAT&T it would be nice to get some type of reassurance about this issue that’s probably going around! Please let us know if it is a scam! (I d

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140

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Supposedly my AT&T modem (BGW210-700) doesn't support UPnP. How do I open my NAT?

How to open my NAT on my AT&T BGW210-700?

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98

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Can I have two different routers in 1 house with the same carrier?

Can you have two different routers in 1 house but has the same carrier For example: in the living room there is 1 Uverse 5268AC router and another same router in my brother's bedroom.

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112

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my s10e from at&t no network unlock

I am trying to network unlock to use for another charrier but there is no option this phone is fully payed of and has ben for 2 years and had ben using it for 5 years and still is no option for network unlock pls help

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33

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Help w bill due to co vid 19

My unemployment hasnt kicked in yet and my service has been disconnected. Im trying to work from home using my internet and my son plays xbox constantly. Now we r having a hard time w our service suspended and i cant pay until i get the unemployment checks. Help

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350

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macOS Big Sur Issues with AT&T Internet Security Suite - Need McAfee Version 4.10

This is a problem that AT&T should address immediately. Updating macOS to the newly released Big Sur has rendered AT&T Internet Security Suite incompatible. The main issue is that AT&T is not offering version 4.10 which is available and that McAfee states as the fixed/compatible secur

Questions

379

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I need access to old call logs

I need to find my call log from January 2018 to June 2018. Is it possible to retrieve that far back? If so, how do I go about it?

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173

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I'm unable to get a tech to come out

Just want every one to know that I came home and my broadband light is flashing red. Called for assistance and CANNOT GET A TECH OUT UNTIL TUESDAY. Mind you, my entire city is on LOCKDOWN curfew due to COVID, so AT&T really expects me to sit and stare at a wall for DAYS. They (Edited per communi

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63

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Modem Change Needed?

I recently cancelled my uverse service, but have kept the 1000mbps internet service. Should I get a new modem from AT&T?  I currently have a 5268ac modem, but both my daughter and son, who only have internet service, have bgw320.  

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341

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Can't unlock the phone

My friend gave me a lumia 1520.I live in china,so i need to unlock the device to use my sim card. When i try to unlock the device,it always tells me:Oops! Looks like we're having network difficulties. Try again later.

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123

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25 cents minute plan

My plan now is the25 dollars pre-paid plan (pre-paid a whole year 300 dollars). Could I change the plan to 25 cents minute plan? because I have paid 300 dollars for a year's plan, and I use it only a month. if I change it to 25 cents minute plan, will you return the 275 dollars to my account balance

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155

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Shipping

We switched to ATT from Verizon a month ago, I got my iPhone at the store. My husband is still waiting for his Samsung to ship, as it was not in stock at the store. The Shipping time has not adjusted, it still says August 14th. We have not received any updates. It’d be nice to get our phone soon so

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69

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International add on not working

Hi, I am in France and bought an international but have no service. Is there a reason? What should I do? thank you, Elodie

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347

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Unable to unlock my Motorola/At&T phone while out of Country

Good day,am having issue with unlocking a Motorola phone gifted to me by my aunty from USA and am presently in Nigeria and according to her,she bought the phone at once without delay and now I have tried using Nigerian sim or carrier network but it is not working or unlocking, please I need to know

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151

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AT&T DATACONNECT 40GB of data, 5G, hotspot

I recently purchased a new iPad Air 4th Gen including the cellular option. I noticed on my bill that I'm now getting charged automatically $75 per month for the AT&T DATACONNECT 40GB, 5G, Hotspot.  My old iPad was cellular and so is my wife's and we didn't have any charges for this, so why

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128

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