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switching from tmobile

i still owe about 200$ on my iphone 11 pro max, however it is in perfect condition. if i were to switch to at&t someone told me that you might pay off my tmobile bill and trasnfer service to at&t. is this something you guys are offering right now?

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63

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Scammed just like the rest

I purchased a Samsung on February 7th. Not knowing i would not be leaving the store without my device. I've purchased plenty of phone here in the past from Verizon and never had a problem. Ever. funny enough my salesmans name was Lenox also. I was supposed to receive my phone before or on the 10th o

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39

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Closed

No messages at all .third party problem

Mother has legitimate abduction case, Turns to homicide..phone manned by feds entire time .I tried to report. .. Feds ignored tips.....feel you know who.did it..number. 909-214-2474 FBI feels it was you accomplice.   FBI file714-658-0139.   714-658-4954...mother located at soque

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29

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Please help me!!!

My wifi due date is today & i can't pay it due to being laid off...will my service be disconnected or keep America connect thing

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13

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Terrible customer service cost long term customer

So, where do I begin? Let’s start by why I called AT&T. I called to add a line to my plan and it resulted in me now consultanting other providers to leave AT&T after being with them for as long as I can remember. Now let’s get into the how did this happen? I called in to add a line and they had t

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70

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i really need to know when my phone order will be finished so I can plan out payments

I have 0 when my phone is gonna be done being processed

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20

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Construction

I just purchased a building from ATT in Houston Texas. Contractors are taking measurements of my property and telling me they are going to dig up my driveways.  Im in the process of having work done.  I run a business out of this property and need to know how this will impact my business.

Questions

107

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Unlock code request

Alright try the web site as well as other sites. I know for a fact my device is brand new I purchased it a few days ago from target. Att is denying my request saying it was on another account. Which is a lie. I need the request completed I've already been with out a phone this whole time

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49

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Military discount

I was told ATT has a military discount but it is not being applied to my account??

Questions

141

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Call, unlock phone

My county is abroad, call this number [EDITED per Community Guidelines], will they really help me unlock the phone? Have you tried it?  Will it really succeed?  What information do you want to provide?

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99

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Unfair billing

My account was never authorized to call internationally. However, as a victim of domestic violence, my young teen was convinced to make over $1800 worth of calls internationally by her father. I called AT&T. I explained my plight. I asked for the service to be terminated so I can afford to pay

Questions

35

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Internet

AT&T internet is a scam. (Edited per community guidelines) you.

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46

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My ATT application

I just called into your company; like I have had to do several times in the past in order to try to remedy our internet or lack of internet situation. I called into your office (Nashville, TN Branch) and spoke with Denise. She tried every-which way in the world  'Not to Help Me'. Every question I ha

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59

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Closed

Airtel wireless is the same as AT&T stealing from the lifeline

I paid for an iPhone 7 through Airtel wireless, which is the same as ATT so don’t give me your (Edited per community guidelines). Secondly, you people rob from the poor from the lifeline program I did not request a (Edited per community guidelines) galaxy eight and I got, and I got one I wanted to p

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19

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Help with Issue, how do I escalate to someone at the Corporate Level?

In January if 2020 I went to a local Authorized user AT&T store to buy the Iphone 11 Pro and turn in my Iphone 7 for a $300 credit. Almost a year later I still don't have my credit. I have been into the store every month since to resolve this issue. The manager has given me the two possible trac

Questions

172

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Why was my account is locked because of fraud activity due to network offline?

I'm trying to upgrade my device but was told my account is locked because of fraud activity due to network offline. How can I resolve this?

Questions

120

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Completely Fake Gaslight Forum

This forum is clearly to cover up At&t crimes. It is obvious to anyone that has a real issue with At&t. They post fake DM's to make an appearance of helping. No one follows up. I am sure that this post will be responded to by at least three "non-employees" defending this junk At&t echo c

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46

10

Horrible

I have been a customer since ‘04. I’ve been dealing with dropped calls for a year. Tech support, advanced tech support, and reps at a store couldn’t fix the issue. All departments/people I spoke with have told me it can’t be fixed. My account is current, but I tried to get this months bill (Dec 2020

Questions

54

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Help please! Where's MAX?

Hello there! So I feel like I really got bamboozled in switching services to AT&T. I was told by the representatives that signed me up that there were streaming services available after repeatedly letting them know that Id need to factor in those services that I had with T-Mobile in making the

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31

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DO NOT SWITCH TO ATT !!!!!!!!

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

Questions

44

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