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DO NOT SWITCH TO ATT !!!!!!!!

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

Questions

 • AT&T Internet Account

36

0

0

Why was my account is locked because of fraud activity due to network offline?

I'm trying to upgrade my device but was told my account is locked because of fraud activity due to network offline. How can I resolve this?

Questions

 • Wireless Account

95

4

0

ATT Fiber Engineering Ticket

Hi all, I've posted here once, last year, and flash forward to now Fiber has been installed in our neighborhood here in Pflugerville, TX. I received both a paper correspondence and an HOA newsletter indicating that Fiber was successfully installed and completed in our neighborhood. Upon going on

Questions

 • AT&T Internet Installation

154

2

0

Call, unlock phone

My county is abroad, call this number [EDITED per Community Guidelines], will they really help me unlock the phone? Have you tried it?  Will it really succeed?  What information do you want to provide?

Questions

 • Apple

94

7

0

Can't access CBS via AT&T Internet connection (nothing to do with Direct TV)

I am aware of the craziness going on with AT&T and CBS but seriously they're blocking it on my internet connection?! (I don't have DirectTV or any other TV box.) I'm a fairly new "Fixed Cellular Internet" customer (have U-Verse box) and I've been watching CBS free shows for a few weeks, and suddenly

Questions

 • AT&T Internet Account

1.4K

3

0

Technicians do not show up to their appointments

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

Questions

 • AT&T Internet Account

33

1

0

Construction

I just purchased a building from ATT in Houston Texas. Contractors are taking measurements of my property and telling me they are going to dig up my driveways.  Im in the process of having work done.  I run a business out of this property and need to know how this will impact my business.

Questions

 • AT&T Internet Installation

84

5

0

Closed

OVERCHARGES

I have to say I have never experienced such a terrible and mediocre service from any provider before. AT&T checks every mark for TERRIBLE service. I have been on the phone for TWO consecutive weeks, I’ve spoke to more than 9 agents at this point, I’ve been promised to receive a call back from a supe

Questions

 • AT&T Phone Account

160

7

0

Information channel 70 and 1070

I see a channel set up on AT&T U-Verse on 70 and 1070 for "INFO" coming soon. It could be related to the upcoming sunset of: Ion Plus on U-Verse channel 468 Qubo on U-Verse channels 328 and 3061 These channels are being discontinued by their owner. Switching to a different provider won'

Questions

 • Watching U-verse TV

93

1

0

Closed

No messages at all .third party problem

Mother has legitimate abduction case, Turns to homicide..phone manned by feds entire time .I tried to report. .. Feds ignored tips.....feel you know who.did it..number. 909-214-2474 FBI feels it was you accomplice.   FBI file714-658-0139.   714-658-4954...mother located at soque

Questions

 • Phone & Device Upgrades

24

4

0

Mobile Billing

someone should add mobile bill as a payment option on microsoft store

Questions

 • AT&T Internet Features

29

1

0

HBO offer

When I purchased my iPhone about 8 years ago, I was promised HBO for life, no additional fee. I have never been able to access it. ATT changed its platform, what it called the service, I tried to sign in and use it and was never able.  I gave up, perhaps that's its business model.  They w

Questions

 • Account Features

33

1

0

Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

Questions

 • Community lounge

58

1

0

Worst waste of money

Internet service is a whopping 3Mps and they say that's the best I can get,BUT if I stay with them they'll have fiber optic out here, although they don't have a date for it to be installed.  Their DirecTV now thats not worth a (Edited per community guidelines) either, you have channels at home but y

Questions

 • AT&T Internet Plans

69

1

0

El rey

Why is ATT U-verse dropping el Rey? It is the only channel showing older science-fi shows which are hard to find. Best station on the programming.

Questions

 • U-verse TV Account

60

0

0

TV,Internet,Outage

As of 3/12/20 the internet,TV was off due to an outage when we got home last night. We call ATT customer service 3/13/20 and explained what was going on. They did an trouble shooter to see will that help Nothing. Same thing all day toda. A young lady got in the phone stated someone will be out on Su

Questions

 • AT&T Internet Equipment

43

2

0

Noo help

AT&T (Edited per community guidelines) being with the COVID 19 going on and people loseing they job and etc yet no help with make in payments payment plan I going to T-Mobile they help a lot 

Questions

 • Wireless Billing

54

3

0

Difficult to locate anyone to speak to

As a customer, I am directed to where to select to "contact us", however when "contact us" is selected, the customer must go through a rat race to find a phone #.  This is horrible customer service!!!!   The least you can do is provide a direct number.  It appears that AT& T

Questions

 • Wireless Billing

35

2

0

LG Smart TVs

When will an HBOMAX APP be available for LG smart TVs. ATT needs to compete on all streaming platforms.

Questions

 • Watching HBO Max

107

2

0

Group Text

So has ATT decided not to remove the group text limit for messaging? Come on, it's 2020. How hard is it for a carrier to change that when you see literally all of your competitors that don't have a problem trusting their customers with this feature...so ridiculous that we can't do this. I'm getting

Questions

 • Data & Messaging Features, Internet Tethering

57

0

0

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