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How do I pay the monthly balance for my installment plan online?

How do I pay for the monthly balance for my installment plan online? All I’ve seen is ways to review my current balance and the option to pay the remaining balance which I do not have.

Questions

 • Wireless Billing

5.2K

1

0

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How do you cancel a landline-person is deceased

We have been trying to cancel landline since June of this year.  We have spent HOURS on the phone with 'customer service'..no help..no one has records..no idea what number is, agents hanging up. I have sent Death Certificates, and made countless attempts to rectify this. BUT STILL GETTING BI

Questions

 • AT&T Phone Account

492

2

Accepted Solution

Official Solution

WHY CONTINUE CHARGING ME!

I understand I have to pay the monthly charge for the device I signed the 30 month installment loan for HOWEVER I was told several times by your employees that I would not be charged the $50 a month to have service on the device i suspended service for a year ago! And yet here we are a year later an

Questions

 • Wireless Billing

201

6

0

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Charge date for my autopay bill has been changed - what can I do to get back on the old schedule?

My payment charge date has been the 2nd of the month for as long as I have had autopay enabled. Suddenly, my charge date has changed to the 20th, so a payment was taken out May 2, and the following month (which normally would have been June 2) was taken out on May 20, a mere 18 days later (and not

Questions

 • Wireless Billing

184

2

0

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Work for the federal government, how do I get discount

I work for the post office how do I get discount, where do I go to put in code

Questions

 • Android

1.9K

1

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Credit on closed account

I closed my land line account so I no longer have home phone services with ATT. I would pay monthly with my credit card on autopay. I have a $52 credit on my account. Does anyone know how that gets returned to me? Check? Back to my credit card? The ATT person I talked to did not know the answer for

Questions

 • AT&T Phone Account

1.1K

8

0

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Teacher discount for the authorized user

Hi I was told by one of the customer service representative that teacher discount could be applied even if the authorized user is a teacher (doesn't have to be the actual account holder)and she further stated that if anyone says otherwise they should look under the resources that are provided to th

Questions

 • Wireless Billing

2.9K

9

0

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Esim for a locked phone

Hi , I have to travel to India . I wanted to check if an esim from another operator will be supported on my locked iphone 13 pro max ? Also if you can help me unlock my phone it will be a great help

Questions

 • Apple

48

1

0

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AT&T requires payment 2weeks before data resets

So my data resets on the 24th of every month yet AT&T requires payment on the 15th. Why do I have to pay my bill 2weeks in advance of my service? What happens if I pay on the 15th but then go over my data before the 24th. Do you go into a grocery store and are required to pay a deposit before yo

Questions

 • Wireless Billing

105

2

0

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Can I get two months of free service?

I have a att prepaid phone that a friend gave me that doesn't currently have service,can I get the two months of free service?

Questions

 • Account & Usage

99

2

0

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Can I get a week extension, due to COVID-19?

I haven’t work because I was hospitalized with Covid-19 since august 10th. Im asking for a week extension

Questions

 • Wireless Account

50

2

0

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Data Cap Overage

I have seen articles that say the data cap overage fee waive ended on June 30th. Our billing period ends July 13th and we are close to hitting our limit (970/1024GB) since we did not know when the fee waive was going to end. Does anyone know if we will be charged for going over this month, or does t

Questions

 • AT&T Internet Features

106

1

0

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Closed

Separate bills because of divorce

I am moving away from my husband and need to separate my cell phone bill from the combined bill.

Questions

 • Wireless Billing

650

1

0

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large Bill credit for new wireless account

My first bill for ATT smartphone was $99 which I gladly paid in timely style... then today, before the end of cycle, I was given a large bill credit for $129 and NO cause spelled for it .....Has any one got a notion what the future holds for me and the corporation?

Questions

 • Wireless Account

129

3

Accepted Solution

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"carrier ATT" wi-fi - is it a hot spot or data?

In NYC - ATT have set up a mesh of wifi routers to help with phone congestion. When walking, the device will 'seamlessly' change from LTE to Wi-fi (name of network - ATT Carrier) and then as you walk, it moves to another router or back to a tower. comment: first - this transition is not smooth -

Questions

 • Wireless Billing

1.6K

5

0

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will payment agreement still be met if i payed the payment on the regular payment section

i have a payment agreement for 2 split payments and i accidently payed the first payment on the regular payment screen instead of the payment agreement section. will my payment still show that i kept the agreement since i payed it on the date agreed on and the amount for the first payment agreed upo

Questions

 • Wireless Billing

252

1

0

Accepted Solution

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AT&T Prepaid PTT Support?

I have been an att customer for a while and love the prepaid service.  But I have several phones with 4GLTE network with PTT and would like to utilize this function. Is it possible to use PTT on my prepaid account?

Questions

 • More AT&T PREPAID Discussions

128

1

0

Accepted Solution

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Are there AT&T stores in India?

I am trying to order a new phone on my corporate business account but have it picked up at an AT&T store in India. Is that possible?

Questions

 • Account Features

168

4

0

Accepted Solution

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I need a Solution for this

We couldn't verify this order really came from you. For your security, we canceled it. Don't worry. Please I need solutions from this 

Questions

 • Wireless Account

179

5

0

Accepted Solution

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Where I can find my BAN ? Business.

Hello where can I find my Billing Account Number?

Questions

 • Wireless Account

751

5

0

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