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I need a Solution for this

We couldn't verify this order really came from you. For your security, we canceled it. Don't worry. Please I need solutions from this 

Questions

 • Wireless Account

201

5

0

Accepted Solution

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Customer Claim Service number 800-894-0374 is no longer in servie ?!?

The Customer Claim Service number 800-894-0374 when called gives the message "This number is no longer in service" ?!? An ATT "bucket" truck repaired some cable on poles on 10/24/2020. The truck damaged my driveway by crushing and breaking off the edge of the driveway.I have pictures, video, da

Questions

 • AT&T Internet Installation

825

3

0

Accepted Solution

Official Solution

BYOD Pixel 4 - Your device is not compatible with the AT&T network

I am trying to connect my Pixel 4 (G020I) to the ATT network via eSIM... However, when I put my IMEI number into the ATT BYOD system, it says "Your device is not compatible with the AT&T network." despite it being listed on the compatible devices list. Is this a glitch in the system, or should

Questions

 • Android

410

6

0

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Receiving messages in China

Hi, I currently have a prepaid plan. I want to still be able to receive texts while I’m in China. I went to my local att store and they told me I can realize it by purchasing a long distance add-on. But then the description of that looks like this add-on is to receive foreign texts while I am in US.

Questions

 • Plans & Features

222

2

0

Accepted Solution

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How did my account info get released?

i have been getting personalized text messages from random numbers posing as Walmart or AT&T i won’t click on the link as this is clearly phishing 9/21/22 “AT&T Free Msg: Apologies for the coverage issues on September 14, Ash! Here's a symbolic reimbursement: t2smz.info/bIsklUwNqh”

Questions

 • Wireless Account

1.1K

5

0

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Can the AT&T Calypso phone be used with the AT&T Unlimited Elite plan ?

Does anyone know if the AT&T Calypso phone can be used if we upgrade to the AT&T Unlimited Elite plan ? It says the phones have to be 5g compatible.   Can the AT&T Calypso phone still be used ?

Questions

 • Other Phones & Devices

217

3

0

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Device unlock portal "Oops! Looks like we're having network difficulties. Try again later."

I am an employee for a major U.S. airline carrier.  Front line employees were issued a Nokia 1520 to use as a POP (Point of Purchase) device to ring up customers' orders during inflight.  However, the company retired the Nokia and we all received iPhones to use as our new POP device.  The airline of

Questions

 • Wireless Account

2.3K

11

0

0

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Text message reading claim $100 if I take this AT&T survey. Scam?

Received this text a few minutes ago.

Questions

 • Wireless Account

9.7K

9

0

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Closed

Equiptment Destroyed in a House Fire

On November 14, 2019 we had a major house fire that destroyed the entire contents, including the AT&T 2-Wire Uverse modem. When I notified AT&T of the fire, the customer service representative said since the modem was destroyed, I did not have to return the modem. We didn't notice at first, but onl

Questions

 • AT&T Internet Equipment

250

2

0

Accepted Solution

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Oppo A53 phone not getting ATT Network signal (Internet & Voice)

I am using oppo A53 Android phone since last 5 months suddenly seeing issue that its not receiving signal since last few weeks, how to fix this issue?

Questions

 • Phones, Tablets & Devices

192

1

0

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Suspending Service / Location

Hello, If I suspend service on my teen’s phone, will I still be able to see his location using either the Apple Find My app or the Life360 app (we use both)?

Questions

 • Account Features

311

5

0

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Download speed capped at less than 10% of upload

I have ATT fiber (1 Gbps) with a Pace 5268ac router. But when I connect a mesh network the download speed is capped at 70 maps while the upload speed is at 940 maps. The is measure from the mesh built in speed test. This happened with both Deco and Orbi mesh networks. The mesh routers were plugg

Questions

 • AT&T Fiber Equipment

283

4

0

Accepted Solution

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Switched SIM card back to new device and not working

Hello I switched my SIM card from my iPhone 12pro max to iPhone X and now when I put the SIM card back on my iPhone 12 it’s not working (cellular network or calling), how do I fix it ?? thank you 

Questions

 • Apple

679

2

0

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4g and 5g compatibility of the many LG V60 models

In particular, the LG v60 models LMV600EA, LMV600TM2XACANCB/LMV600TM2XA, and LMV600TM. Are these models compatible with the most often used 4g bands on at&t? Are they compatible with or able to use or capable of using in the future AT&T 5g? Thanks.

Questions

 • Other Phones & Devices

575

6

0

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5Ge connected but there’s no data connection

I live in 80501. My iPhone has 2-3bars at my house and usually LTE connection although today it says 5Ge and I can’t connect to the internet or text AT ALL without WiFi. This is from my house in a highly populated city where I usually do get cellular data. There is no longer an App for reporting thi

Questions

 • Data & Messaging Features, Internet Tethering

981

3

0

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Lost my phone, need to switch service to "new" phone - not data

So I lost my iphone a week ago, but my roommate gave me his old iphone. I have transferred all of my data (apps, contacts, passwords etc.) over to the new phone. My problem is that I cannot figure out how to switch my actual service over to the new phone so that I can access my cellular data, mak

Questions

 • Apple

179

5

0

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Samsung Note 9 FAQs - Info From The AT&T Community Team

Q: What is the difference between Galaxy Note and Galaxy S series? A: The main difference is that the Galaxy Note has the S-Pen. Which allows you to make handwritten notes on the screen and then save them. There are also differences in screen size, battery life, and memory.   Q: Is a wireles

Questions

 • Samsung

4.8K

7

0

0

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Why does AT&T refuse to run your fiber line the way you want them too in your house and refuse to put the 320 fiber modem in the garage?

As a customer, I feel like I am paying for a service and as the owner of my house, I shall be able to choose how to run the fiber to my house and where I choose to land that fiber within my property. I was told that if the fiber had to be buried even though the box that they run from is 30 inches fr

Questions

 • AT&T Fiber Installation

254

1

0

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EDS4041

I am unable to switch my Applewatch to my new att cellular plan. I was told I store with the purchase I would have no problems. I have been trying to recconnect for over a month with no help. I have worked in store, with protec, and with Apple. None have been able to help me. Everyone keeps sending

Questions

 • Wearables

2K

2

0

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Slow speed on Fire TV 4k and PC

I've had an AT&T U-verse in my apartment for over three years, on the Internet 50 plan. I have four devices hardwired directly to my router: Roku TV 4k Fire TV 4k My Windows 10 desktop PS4 In my Roku TV settings, it says I have 50 Mbps, and I'm able to view all content fine there. Howev

Questions

 • AT&T Internet Equipment

406

29

0

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