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Line not eligible.. Att call protect

I'm one of the 9 people in the att family plan and I tried to setup att call protect with my number on iPhone. With many attempt and failure, saying "line not eligible"What did I do wrong? What do I do from here? Please help!

Questions

 • Device Features

11.2K

11

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0

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Cell booster and Cell Booster Pro

Are the new Cell Boosters going to be available before February 2022, before you cut service to the MicroCells? FYI: I can NOT use WiFi calling feature due to my main internet is Satellite and my Frontier internet is only fast enough to serve the MicroCell.   The new Cell Booster look just l

Questions

 • AT&T Cell Booster

853

16

0

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No-Contract iPhone X and Upgrade Eligibility

Hi All! I'm interested in buying a no-contract iPhone X (paying full price) as a gift for a relative oversea. When I'm on the Apple.com site, it asks me for my AT&T account (I assume this is for eligibility checking?) Since I'm not upgrading my phone or anything, will buying the phone for a relative

Questions

 • Apple

854

2

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0

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Lost my iphone 6. What do?

Hello, I lost my iphone 6 while traveling and it's gone forever. Ideally, I would like to buy a new phone and keep my current number and all of the apps and data. Is that possible?  How should I go about that? Can I buy a phone online and bring it to ATT or Apple?  What should I do?&nb

Questions

 • Apple

52

4

0

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Buy at Apple with NEXT Plan

Found out that the Apple store near us have an available model that I like. So I'm wanting to cancel my pre-order and go to the store instead. But, I'm wondering if I can get the NEXT plan if i do that. Have anyone done it?

Questions

 • Apple

2.9K

6

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0

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PLEASE PLEASE HELP!!! ACCOUNTANT DESPERATE TO FINISH HER CLIENTS CASE FILE - NEED TO ACCESS PUK Code to iPhone so I can log into my account

I have locked myself out of my SIM card some how on my iPhone SE 2nd Generation 2020. I need my PUK Code so I can unlock my SIM card and use cellular data and receive text messages on my iPhone.  Unfortunately I currently can not receive iMessages because my I am also locked out of my AppleID

Questions

 • Apple

72

1

0

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Why is ATT disabling visual voicemail on Pixel phones?

So my girlfriend just got her brand new pixel 3, unlocked straight from google. We have friends who are on Verizon who also did the same (went the unlocked route, and bought directly from google as well.)  However, in the dialer app, we noticed something strange: our friends phones had a dedicated t

Questions

 • Data & Messaging Features, Internet Tethering

26.8K

80

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Your Yahoo Webmail Will No Longer Be Imported using POP - What It Means

  Hi all,   We understand there have been a few questions regarding the notifications you have been seeing regarding how your email will be imported from 3rd party email providers to your Yahoo Webmail. Not to worry, your email address will remain active, that will not change. What will

Questions

 • AT&T Internet Security

20K

13

0

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If I buy a used iphone that was already used with atnt, do I have to pay for activation

I have a SIM card of an iPhone 7 that is paired to my parent's plan. They got the phone basically for free, so they pay for the phone every month and then they get the account credit for that payment right back making the phone essentially free as long as they hold onto it. Im looking for a new phon

Questions

 • Apple

62

2

0

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iPhone 5G SIM card requirements

I am an existing AT&T Wireless customers with an iPhone 11 Pro and I have an iPhone 12 Pro on order directly from Apple. The iPhone 12 was purchased full price, unlocked, with no SIM. I have seen that the iPhone 11 Pro SIM with not work in an iPhone 12 because of 5G. Is this correct? Can I

Questions

 • Phone & Device Upgrades

1.1K

10

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The All New iPhone XS Max - Order Now With AT&T

Brilliant. In every way.     iPhone XS Max features a 6.5-inch Super Retina display with custom-built OLED panels for an HDR display that provides the industry’s best color accuracy, true blacks, and remarkable brightness.1 Advanced Face ID lets you securely unlock yo

Questions

 • Apple

21.7K

6

0

0

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AT&T Device Unlock Help - Solutions & FAQS

Learn what you need to do to unlock your device and the requirements To unlock your device, you need the right keys. By keys I mean, device eligibility. Unlocking your phone seems cut and dry but there are requirements it must meet first.  Below you learn which set of keys you'll need before

Questions

 • Other Phones & Devices

139.1K

337

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Switching from an iPhone 5 to a Samsung Galaxy S5

So my only concern is the sim cards. I know the iPhone uses a nano sim and the Galaxy uses a micro sim, when I buy the Galaxy will I have to get a different phone number because it will have a different sim card or can my phone number be transfered over to the new card?

Questions

 • Phone & Device Upgrades

5.1K

1

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iPhone 5s using large amounts of data

So, I am new to at&t and ahve the iphone 5s.  I checked my data usuage and noticed some pretty large chunks of data being used at once. Even at times where I have been connected to wifi.  Below is one example. 55,077 KBs is an extremely large amount of data to have been used.  I have no idea were al

Questions

 • Data & Messaging Features, Internet Tethering

4.5K

6

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0

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Reinstate my closed account

Hello, Is it possible to reinstate my account and number? I had to close it because I was moving away internationally. Now, I am planning to move back to the States. So, I am just wondering if I would be able to get my number back? Thank you

Questions

 • Wireless Account

145

1

0

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Apple Watch 3 on Prepaid?

If i have a straight talk phone and want to buy the apple watch 3 cellular do i have to switch my phone over to at&t?

Questions

 • More AT&T PREPAID Discussions

22.2K

5

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Contact #’s Changed By??

I already knew my cell # was on the dark web (for years), but within the last 4 to 6 weeks I started to realize my contacts’ phone #’s that have been stored in my phone for 15+ years were somehow different #’s now. Even my husband’s # was changed.  Some of my texts to people were getting rejec

Questions

 • Apple

22

1

0

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AT&T trade-in program

I have recently upgraded my phone from iphone8 to iphone13pro with AT&T trade-in program. They explained i could get $350 with trade-in of my iphone8. (This is actually about $10 monthly discount from monthly AT&T bill for 36 months long). I completed the upgrade and brought my iphone8 to th

Questions

 • Wireless Account

150

3

0

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Military and BYOD

Hello! I was wondering if Military famlies could get the discount of the ATT Unlimited Extra plan along with Bring Your Own Device.  Also, on BYOD when its says that there is no contract, it means there is no contract for the phone lines if you get wireless correct?  Or is it just for the

Questions

 • Wireless Billing

379

1

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iPhone XS & XS Max - FAQs From The AT&T Community Team

    Q: When will the phones be available for purchase? A: Online pre-order begins on Friday, September 14,2018. It will also be available for purchase online and in store starting September 21, 2018.   Q: What is the difference between iPhone XS and XS Max? A: The main differenc

Questions

 • Apple

7.7K

3

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