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unlock my very old iPhone 3GS

Many years ago, I`ve bought an iPhone 3GS in the US and now I´would like to prepare it for my son for his first mobile device, but unfortunatelly I can´t find the AT&T sim card anymore. I´ve installed a new battery and now the activation is gone, and without an AT&T sim card, I have no chanc

Questions

 • Other Phones & Devices

144

1

0

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Official Solution

Extremely high data usage

We are at 60+GB used with 10 days to go. My son's phone uses 90% of our total. He and I don't see how it's possible that he has used 54+GB. I have unlimited, so it's not a money matter, but what is going on? Before I changed to unlimited, we stayed close to our limit; only after I changed to unlimit

Questions

 • Wireless Billing

14K

15

0

0

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Official Solution

Are ATT iPhone 13's universal devices and could work with any carrier?

Hello ATT Community, I bought an iPhone 13 Pro Max through ATT that was also the "ATT" version but after paying it off, unlocked it through ATT. My question is - now that it's unlocked through ATT, is it's compatibility the same as a factory unlocked iPhone 13 that was purchased through Apple?

Questions

 • Apple

525

1

0

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I bought an iphone x from foreigner in Nepal and now it says AT&T locked

Dears, My IMEI no is [EDITED]. I bought it from a foreigner for about 700$ and check everything was working and when I inserted my sim card it says AT&T locked. I could find the foreigner again and money is gone. Please help me. I am a student from a poor country Nepal who bought an iPhone to

Questions

 • Phone & Device Upgrades

306

8

0

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I bought a locked iPhone and I can’t contact the original owner

Please I bought an iPhone 14 pro max that is locked to att carrier and now the country I live in isn’t supported by att. can I get the bill balance and pay to get my iPhone unlocked as a non att customer?

Questions

 • Apple

88

3

Accepted Solution

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Apple Watch Series 3 order status shows a new phone number?

I preordered an Apple Watch and it has a different number under it. I thought it would be connected under my current number and not a new one.

Questions

 • Apple

38.7K

9

0

0

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How to buy postpaid sim in USA while traveling in Student exchange program from 5 months

I will be coming to the USA under the student exchange program in the first week of Jan. I want to know how to get a postpaid sim as I will be living in a student dorm which will be allotted to me on arrival. Also, what are the usual taxes on the bills, and how to add international calling? Also, te

Questions

 • Wireless Account

272

2

0

Accepted Solution

Official Solution

Iphone X - Stopped Receiving Twitter Texts

Hi,About 2 weeks ago I stopped receiving texts from twitter in the messaging app. I haven't changed any settings on the phone or twitter.I was wondering if AT&T blocked them because I was receiving a few thousand a month. I have googled and have searched for answers but haven't found anything yet. I

Questions

 • Data & Messaging Features, Internet Tethering

151

1

0

Accepted Solution

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No-Contract iPhone X and Upgrade Eligibility

Hi All! I'm interested in buying a no-contract iPhone X (paying full price) as a gift for a relative oversea. When I'm on the Apple.com site, it asks me for my AT&T account (I assume this is for eligibility checking?) Since I'm not upgrading my phone or anything, will buying the phone for a relative

Questions

 • Apple

874

2

0

0

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mobile data record time

looking to find out if data mobile time stamps are correct as updated with the time it was used example : 2:00 am meaning the phone was used at that time ?

Questions

 • Apple

38

6

0

Accepted Solution

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Lost my iphone 6. What do?

Hello, I lost my iphone 6 while traveling and it's gone forever. Ideally, I would like to buy a new phone and keep my current number and all of the apps and data. Is that possible?  How should I go about that? Can I buy a phone online and bring it to ATT or Apple?  What should I do?&nb

Questions

 • Apple

94

4

0

Accepted Solution

Official Solution

Line not eligible.. Att call protect

I'm one of the 9 people in the att family plan and I tried to setup att call protect with my number on iPhone. With many attempt and failure, saying "line not eligible"What did I do wrong? What do I do from here? Please help!

Questions

 • Device Features

11.2K

11

0

0

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SEND HELP! Ordered wrong phone

I had the account holder order my new phone. Went through the whole process of paying off the current phone and then ordering the new one. I wanted the iPhone Xs Max and instead the account holder ordered the Xs. Is there anyway at all that I am able to return the incorrect phone and work with AT&T

Questions

 • Apple

907

2

0

0

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Bought an iPhone which is carrier locked. Unable to use the phone here in India

I am an iPhone user from India and my colleague bought me an iPhone 11 pro max from a Pawn Shop in the United States for a hefty amount of $900 USD. I tried to apply for an unlock request but I was surprised to see an error message that the phone is reported lost or stolen. I am stuck with the phone

Questions

 • Apple

182

2

0

Accepted Solution

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New service plan comes with Advanced mobile security how do i activate it?

I just upgraded my service plan to the new AT&T Unlimited Elite that comes with the advanced version of the Call Protect. I already have Call Protect installed on my phone and was using Basic. Any time i try to upgrade it to Advance it wants to bill me through Apple. How do i get the upgraded v

Questions

 • Account Features

205

4

0

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Official Solution

We have lost AT&T service in Sugarland, TX

Can you please look at SUGAR LAND 4G and LTE SERVICE on Univeritly Blvd. It great by my House which is in Greatwood. Check this Address please (Edited to remove personal information). I literally lost service with AT&T. Even My Mom says the same thing. Im here to help. Thank You AT&T!!!

Questions

 • More AT&T PREPAID Discussions

123

2

0

Accepted Solution

Official Solution

eSim and physical sim

If I use my sim card from my android phone to create an esim in my new iPad, will I still be able to use the sim card in my android phone? I would like to use my cellular service on the iPad while flying drones from it. And when not using the iPad to fly, I want to be able to use my cell service on

Questions

 • Apple

108

3

0

Accepted Solution

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Data usage high when on WiFi

I just checked my iPhone and my cellular data usage is 1.2T (crazy!) and the period isn’t even over. What’s troubling is that I’m home 95% of the time and signed into our WiFi, so why is Cellular data even being used and to this amount? Something doesn’t seem right? Help?

Questions

 • Wireless Account

47

1

0

Accepted Solution

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Bought an 8 Plus.. and it has a remaining balance from the previous owner.

I'm super (Edited per community guidelines) off. I spent the last of my money on this phone, because my fiancee had hers stolen and she needed a phone for work. When the phone arrived, i tried to unlock it through the unlock portal ONLY to be told there's a god dang balance left on the phone from th

Questions

 • Apple

70

1

0

Accepted Solution

Official Solution

AT&T Help - Instructions for Trade-In Issues

@ATTHelp Can you please let the customers in this forum know what the appropriate course of action is when a customer sends a phone in to the Trade-In Department and the phones are either not received or are devalued for a reason that is refuted by documented evidence from the customer (e.g. crac

Questions

 • Phone & Device Upgrades

433

2

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