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How much hotspot data usage is inappropriate?

I'm looking into getting hotspot wifi for my home in the booney's, but I've heard that if their system see's you using too much too fast, they will either block or perma throttle your sim card. I'm fine setting restrictions on my bandwidth usage, I'm just looking to figure out what is and is not ok.

Questions

 • Data & Messaging Features, Internet Tethering

109

5

0

Unable to create separate HBO max account for secondary users

I have an unlimited AT&T elite account with 9 lines. I created a secondary users for each line but the secondary users are not able to create independent HBO max accounts. When the secondary user tries to login it shows up the homepage from the primary users HBO max account. Is anyone else facin

Questions

 • Watching HBO Max

585

1

0

Understanding my bill after switching to unlimited &more

So I signed up for an unlimited plan advertised at $145 per line (w/ autopay, paperless) after being on a pretty ancient 10gb plan. After multiple conversations with both sales and loyalty departments, we both confirmed that switching to this plan would be less or equal to my current plan (~$215/mon

Questions

 • Wireless Billing

893

3

0

0

DataConnect Pass was cancelled without consent

I am having the same issue as @oldipadplan. An instore rep cancelled my plan, after I explicitly said I wanted to transfer my DataConnect Pass 30 Day unlimited LTE data plan In use since June 2010. She sent me out of store, never disclosing the information changes she made to the service plan and cr

Questions

 • Data & Messaging Features, Internet Tethering

144

2

0

Net Buddy - AT&T Accounts Sell Off

I currently go through Net Buddy to gain internet through AT&T's cell towers and my plan is expiring next week. Net Buddy is offering to sell my account over to AT&T for $200 so that I can continue my current plan directly with AT&T for $34.99. If I do not switch my plan over, then I will not have i

Questions

 • AT&T Internet Plans

1.5K

1

0

Stalking

Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late

Questions

 • Wireless Billing

6

0

0

error C500200000005 when trying to change sim card

I have the ipad unlimited data $34.99 auto renewal plan. My auto pay went through on March 31st, on the morning of April 1st, it would not connect. I kept getting a disconnected service message. There was some indication online that this might be a bad sim issue. So, I purchased a new SIM card, went

Questions

 • Phones, Tablets & Devices

401

1

0

Mobile Uploading speed

I have Unlimited Elite plan with Galaxy Note 8. What is the data uploading speed in 4G/LTE? And what is it with Mobile hotspot?

Questions

 • Data & Messaging Features, Internet Tethering

41

1

0

Availability of ATT uverse or DSL unlimited plans

I was a client of att internet for ten years but when i moved to my new home uverse is not available. I was able to receive DSL but the 150 gig limit prevents me from ordering this service. This is frustrating as ATT is the only stable internet service available where i live. What i want to know is

Questions

 • AT&T Internet Installation

545

0

0

0

Loyal Customer Thinking About Switching

Dear AT&T,Good evening, I hope this finds whomever reads this; in bright spirits and enjoying the dawn of a new year. I have been a loyal AT&T customer since 2007 when the very first iPhone was introduced. Along with that brand new shiny iPhone came a monthly service plan that included truly

Questions

 • Account & Usage

123

2

0

AT&T Fiber for Alaskans

AT&T Fiber should come to Alaska and steal GCI & ACS customers. I'm tired of being limited to 10mb service while paying $120/mo. Bring in fiber and let's get those lower 48 prices & services going, it's 2020 and digital streaming is the modern way of entertainment.

Questions

 • AT&T Fiber Installation

30

0

0

Cannot activate HBO with Unlimited Elite wireless service

One of the reasons I chose the AT&T Unlimited Elite plan was the free HBO. I have tried using the Access HBO link on your support page (https://www.att.com/support/article/wireless/KM1261921/), but that just leads to a page describing your unlimited plans.I have already tried activating at atttvnow.

Questions

 • Account Features

114

1

Unlimited & More Premium Data Question

I have the Unlimited & More Priemium with 4 lines. I understand that the speed may be reduced after 22gb's of data is used. My question is, is this 22gb's per line/individual or for all 4 phones combined. I had assumed it was per line, but phone rep stated it is total for all lines.Any help would

Questions

 • Wireless Billing

59

1

0

Escalation department or top tier customer service management info request, please help!

I’ve ported from T-Mobile to AT&T two days back.One of the sales executives LIED and gave a false statement to get an extra order in his account. Only based on which I've ordered an Iphone11 with a trade in over the same call. Now due to that, AT&T is asking me to pay 75$/month more than my budget,

Questions

 • Wireless Account

109

1

0

0

Bait & Switch on wireless plan / billing

Up until mid July 2022 I had the grandfathered 30gig data plan with unlimited call/text. My wife was going over data multiple times and or July I was looking at additional $100+ on top of my monthly bill of $250. So I thought I would call to find out how much would unlimited plan cost. Rep told me t

Questions

 • Wireless Billing

34

2

0

Better Hotspot plan

Is there a plan by any wireless provider that doesn't throttle or if throttled the speed is higher than 128kbs. I'm currently throttled and ran a speed test with 44kbs results

Questions

 • Data & Messaging Features, Internet Tethering

22

3

0

Unlimited Data

I have a plan with the old unlimited data feature. I have been reluctant to change to the new unlimited plan that is offered because some  friends who did so a couple of years ago found it not to be truly unlimited for anything other than texting. Can any long term AT&T subscriber who has recently s

Questions

 • Data & Messaging Features, Internet Tethering

154

3

0

0

Data speed is incredibly slow

Ever since I switched from prepaid unlimited to postpaid unlimited plus, my data has been incredibly slow. Videos buffer, pages take long to load, sometimes even time out. My software is up to date, there are no carrier updates. I’ve went all the way through the troubleshoot page, twice. It happens

Questions

 • Apple

908

1

0

0

The Illusive Throttle Proxy

Hello My Fellow ATTers, It's a new year and change is in our frequency wave fettered air! Or is it? One wireless giant (I won't name the gorilla in the room) is still throttling "unlimited" data legacy customers. Why? Customers are dying to know!  Schrödinger's cat is out of the bag and it turns out

Questions

 • Data & Messaging Features, Internet Tethering

457

0

0

0

Error Code 43408

I switched to the Unlimited Elite Plan so we could have HBO. I seem to be having the same problem as several others. I cannot get signed on to receive HBO. I get a message that says "Looks like your plan isn't eligible for the HBO benefit." I have tried several of the different solutions I have

Questions

 • Account Features

431

1

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