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What to do if your Services is Down

Hardware Failure? Have you lost connection and need to know if the modem needs to be replaced? Review the details of the appropriate combination to verify hardware failure. For LED combinations not listed contact AT&T. In addition to troubleshooting LED status, the following list contains e

Questions

 • AT&T Internet Equipment

91.6K

3

0

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Blinking Red Broadband Light and No Service. What is wrong?

I connected the line into the telephone jack and I have everything plugged in, but the broadband light is blinking red. Service was supposed to be turned on today at 8:00 pm and I still get no internet connection. I'm also in a apartment. What is the problem?

Questions

 • AT&T Internet Features

1.4M

36

0

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Galaxy S4 I337UCUFNI1 update

After getting the update my battery life has greatly decreased. It looks like the Android System and Android OS are taking mose of the power. Is there a way to increase my battery life? Right now all I have turned on is WiFi, autobrightness and sync but with the same settings on the prevous version

Questions

 • Samsung

2.3K

2

0

0

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Receiving Email Galaxy S3

Unable to SEND e-mail from Galaxy S3. I followed instructions for auto set up on my phone, can receive e-mail but cannot reply to any of them.  Anyone have any answers?  Thanks!

Questions

 • Samsung

1.4K

2

0

0

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phone calls on Galaxys5

press phone app on galaxy s5 screen starts to change than error message "Unfortunately, Contacts has stopped.  OK" and  shuts down .can receive calls but NOT make any calls outbound.  any suggestions???   Thank You

Questions

 • Samsung

1.6K

2

0

0

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Official Solution

need help with pattern lock

I put a pattern lock on my moto x 2nd gen and I'd like to remove it to no lock at all. Can anyone tell me how to remove the lock.. Thanks

Questions

 • Account Features

560

5

0

0

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Set up

OK this is kind of a complicated set up but I have searched and searched and can't find the right answer. I need to set up 2 seperate routers with the uverse modem's wifi off and want to still be able to use the uverse app for a remote. Here's what I have.  The modem address is 192.168.1.254 from th

Questions

 • AT&T Internet Installation

1.2K

10

0

0

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Official Solution

Verse Gigapower delayed browsing/loading videos

I have uVerse Gigapower in Austin 2 weeks now.  When I run speed tests I get super fast speeds 800-990 MB/sec.  However, just browsing I get 5-10 second delays just to load a video or display pics on some pages.  If I just wait, the page will always load but makes for a very frustrating experience.

Questions

 • AT&T Fiber Installation

1.8K

2

0

0

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Samsung Galaxy s5 not connected to mobile data

My galaxy s5 says it's connected to 4g and I have at least 4 bars, but I cannot access the Internet or use apps that require Internet or send text messages. This requires me to restart my phone but that only fixes the problem for a few minutes then I have to restart it again.

Questions

 • Samsung

1.4K

1

0

0

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Verizon Galaxy S5 on AT&T Network, But No "Mobile Hotspot"

Can someone clue me in on what I need to do to get my Samsung Galaxy S5 that was given to me by my company that used to be on the Verizon network. I can get everything to work on the AT&T network except "Mobile Hotspot". What do I need to do to fix this issue!?!?

Questions

 • Samsung

1.8K

3

0

0

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DVR cannot find scheduled recording after recording

DVR, cannot find scheduled recordings after recording. I'm am lost to what the problem is. Thank you

Questions

 • U-verse TV Equipment

3.4K

5

0

0

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Galaxy note 5

I keep getting an error message "Sim card not found...please restart your device"and the phone jams up and I cant do anything but restart. Then it's fine for a few days and comes back.

Questions

 • Samsung

1.2K

5

0

0

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Galaxy s5 not receiving group texts & Twitter not updating

I've been experiencing issues with my Android Galaxy S5. For the last several weeks, I have not been able to receive group texts. Also, my Twitter app isn't updating. Even when I pull down to update the app, it doesn't show all the tweets from one of my accounts, regardless of which one I am signed

Questions

 • Samsung

2.5K

1

0

0

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Texts from Unknown address with "Message not found" in text. Samsung Galaxy S4.

I am not receiving multiple texts ever since the software update for the Samsung Galaxy S4. The texts are being sent from unknown address with the message "Message not Found." I know they are texts being sent to me because a lot of the time they are from friends who I see later and they confirm they

Questions

 • Samsung

29K

2

0

0

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sim stopped working.

my sim card i got from at&t on 3/9/15, for my IPhone, stopped working since yesterday .I have removed, cleaned and inserted it more than three times, the message still reads : sim is not install.  can someone help me? Thanks!

Questions

 • Apple

2K

2

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Can't Shut Off Call Forwarding

I share a phone account with my mother as she is not all that tech savvy. We have different phone numbers and live at different addresses/locations, but somehow many of my incoming phone calls and texts directed to my phone number get forwarded to her as well.I have tried shutting off the call and t

Questions

 • Apple

4.7K

4

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NVG589 gateway frequent reboots

I have recently moved house and transferred my service taking my equiptment with me. At my previous address I had no issues but since being here the gateway seem to reboot itself on a frequent basis. I know the system can reboot itself when there are updates, but this seems too frequent for that. It

Questions

 • AT&T Internet Equipment

1.2K

2

0

0

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AT&T Digital Home Phone support

Learn what you need to make sure you get the most out of your Digital Home Phone service!   Overview AT&T Digital Home Phone Digital Home Phone Voicemail Service Digital Home Phone Features, Portal, & Caller ID Overview   Setup & Installation Setup & Manage Digital

Questions

 • AT&T Phone Features

6.4K

1

0

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Official Solution

text messages disappearing on my Note4

I just got my Note4,...it's been working great....then all of a sudden my text messages started to disappear. First it was incomong messages, but now mine are too.... Anyone else having this problem??

Questions

 • Samsung

3.2K

6

0

0

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Official Solution

Missing features on my Note 3

Hi, I recently updated my note 3 to lollipop and I was wondering why I am missing some features? I don't have the trusted face smart lock feature, the app pinning feature or the guest mode feature. I also am unable to get into my scrapbook, every time I try to open it it says it's stopped working. I

Questions

 • Samsung

975

1

0

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