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Combined billing = scam. DON'T DO IT!

I want to remove combined billing asap. It's a total scam to lock in ALREADY loyal customers. It prevents the ability to pay off remaining contracts and upgrade phones (or unlock your phone so you can go to T-Mobile instead). After 4+ hours on the phone with ATT customer services, 1 hour at the

Questions

 • Wireless Billing

60

3

0

Connected car 4G LTE tests less than 1Mbit/s

What's the deal with a brand new Ford Explorer using the ATT Connected car trial plan getting really awful speeds? I'm showing full bars LTE but then when I do bandwidth test, I'm getting 0.050Mbit/s... that's literally dialup speed. I haven't hit the throttling range, it's just plain unusable. A

Questions

 • Data & Messaging Features, Internet Tethering

26

1

0

Copyright Infringement Tutorial

I received a notice in the mail saying that one of my roommates has been copyrighting Star Wars Episode IX and that if I don't complete the tutorial then my internet service will be temporarily limited. I was also wondering if you can please tell me what shows and movies that my roommate has downloa

Questions

 • AT&T Fiber Account

80

1

How am I supposed to get internet worth a crap if AT&T has monopolized this area?

I live in rural Alabama. I have a 7 yo who homeschools but 85% old his work had too new done with physical books because we can't have a dependable connection. This mess is SO pathetic, he got an Xbox for Christmas but can't play it! For a year and a half the (Edited per community guidelines) THAT A

Questions

 • AT&T Internet Account

88

1

0

router replacement

My ATT supplied router is very old and is unreliable. I would like a replacement free of charge.

Questions

 • AT&T Internet Equipment

148

2

0

AT&T Internet "Basic 1.5"... isn't

July 20, 2018July 28, 2018Running an NVG589, Dell ethernet-connected desktop, I5 processor, 12GB RAM, connected via Cat5 directly to the outside box. Service has been degrading at least over the past year (tested 1.18 in May 2017) - and worse since early May 2018.    AT&T tiers p

Questions

 • AT&T Internet Plans

895

3

0

0

PS4 internet speed

My ps4 is running at 1/4th the speed my internet can run. I have been working on this issue for almost 12 hrs now. When you look up ps4 speed issues on the playstation website the last page says to open ports TCP: 80, 443, 3478, 3479, 3480UDP: 3478, 3479 But, when I try to open the port I get th

Questions

 • AT&T Internet Features

349

1

0

Iphone Unlock

I purchased an Iphone that's from AT&T, I have the box and everything for this phone. I am trying to unlock it to use it with my carrier outside of USA (it is compatible with my carrier) but when i try to make the request through the portal it says a request has already been made but neither

Questions

 • Apple

74

2

0

Does AT&T Throttle Bandwidth When Approaching Data Cap?

Hi, I've been having a serious issue the past few days. I don't know if it has anything to do with this, but Uverse was added to my area on Monday, however since that day, at about 6:00 or so every night, my bandwidth is throttled terrible. I can go from a ping of 80 to a ping of 1300 in any game I

Questions

 • AT&T Internet Equipment

1.4K

4

0

0

Slow Wired Playstation Speed

We recently got the AT&T fiber speeds at our house and it has been working well for the most part except for the wired connection to our PS4. When wired, I get speeds of 40mbps down and 40mbps up (on a good day) when we are paying for 1000 down and 1000 up. The cable is not the problem as we tried i

Questions

 • AT&T Fiber Equipment

2.1K

4

Why is the unification process so overly complicated?

So I have been a AT&T costumer for over 10 years now. I have the wireless account and U-Verse internet account. At some point I "unified" my account, because it promotes it whenever you log in. Both bills in one? Simplify things? Sure! Why not? Well, now, years later, I need to move my niece and

Questions

 • Wireless Account

59

4

0

Horrible service in the last couple months.

When I first signed up for AT&T it was becuase it was the only carrier that I could receive service in my home with. However, in the last couple months it has become the worst cell service I've ever had, I can't even receive or send text messages in my home. I've missed very impor

Questions

 • Android

68

1

0

Several issues with new fiber line (Speed issue, router issue, WIFI issue)

We just recently moved over from Spectrum as soon as fiber was available in our area (Direct TV stream and Internet using a BGW320-505 gateway), and I'm seeing several issues. I apologize for the lengthy post. 1) I'm supposed to be seeing 1000 up and down (which I "do" on the smart home app whic

Questions

 • AT&T Fiber Equipment

208

9

Which Residential Gateway?

AT&T offers a variety of gateways to their customers. Some of these gateways are specifically for their triple-play subscribers while other gateways are for their internet-only subscribers. Normally, the gateways differ on the services the customer is subscribing to, and yes some gateways offers dif

Questions

 • AT&T Internet Equipment

14.4K

8

0

0

Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

 • Network Coverage

96

1

0

Internet is even slower after requesting an upgrade..

We recently upgraded to 50 (from 24)... and our internet almost seems worse. We do have a lot of items connected, phones, tv, game systems, thermostat, laptops and desktops.  We often have issues connecting or staying connected while streaming movies.  We've already had 3 techs come out.&

Questions

 • AT&T Internet Equipment

163

5

0

Slow like dial up

My plan is for internet only. I live on property owned by Time Warner, so it's not like it' not wired up.  Anyway, I pay $60 / month for 12MB service.  It is NEVER even that.  Ever.  It drops to 3 or 4 most of the time and falls out daily.  So sick of unplugging and re-plug

Questions

 • AT&T Internet Account

119

1

0

0

email very slow

My att email is very slow, almost worthless. If I check a box it takes a few seconds to acknowledge the check and even longer to delete the message. Same with loading and sending. It is even worse with chromium on my Raspberry Pi400. People have sent emails and they never come thru. Right now I'm sw

Questions

 • AT&T Mail Features

55

1

0

When will ATT release a new gateway to replace Arris BGW-210?

I have the fiber 1000 plan and currently using my own router. I have a gig dumb switch between the ONT connection, then from the dumb switch back to my gateway after successfully entering the BGW 210 MAC into my personal router. I experience ok speeds but I am limited on mobile devices.

Questions

 • AT&T Fiber Equipment

613

2

0

Mesh system producing slow/inconsistent speeds

Hello, I have been trying to set up a new wifi mesh system to improve coverage in my house. However, the speeds I am getting from this new network are inconsistent and usually very slow. Occasionally, the speeds will rebound to where they should be, but this is infrequent and unpredictable. The cove

Questions

 • AT&T Internet Features

888

1

0

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