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Getting a message that says I have no data availible, but I already purchased pre-paid data.

I purchased a Netgear LB1120 modem and a pre-paid AT&T SIM card. I have already purchased the 8gb plan. I have logged in to verify that I have data. When I try to go to the wifi I get a message from AT&T saying "It looks like you want to use data but have none available. You may need to add a data p

Questions

 • More AT&T PREPAID Discussions

1K

1

0

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iPhone 5G SIM card requirements

I am an existing AT&T Wireless customers with an iPhone 11 Pro and I have an iPhone 12 Pro on order directly from Apple. The iPhone 12 was purchased full price, unlocked, with no SIM. I have seen that the iPhone 11 Pro SIM with not work in an iPhone 12 because of 5G. Is this correct? Can I

Questions

 • Phone & Device Upgrades

1.2K

10

0

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Closed

Dual SIM Technology – Information From the AT&T Community Team

Have you heard of Dual SIM? Wondering what Dual SIM is? Wondering when it will be available? Already know about it and want to take advantage of this feature? We've got you covered!   What is dual SIM? Dual SIM is a feature that allows you to have 2 active numbers, plans, or accounts on one

Questions

 • Device Features

6.7K

3

0

0

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SIM number where to find without removing card

I bought a new Samsung Galaxy j2 prepaid, at&t. I need to get the SIM number for AT&T online to update my device. I cannot remove the card! At least, not without an axe. So is there any other way to find this sim number?I have watched YouTube videos etc Any Help will be appreciated.

Questions

 • Other Phones & Devices

1K

2

0

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New Service-Phone Trade in-Dual SIM Cards

If I establish NEW service with AT&T, can someone from AT&T please confirm the below (received from AT&T Chat Support) is true if I want to use the DUAL SIM card function. If I trade in an iPhone Xs ("valued" at $800) for a 13Pro: -I am required to do a payment plan for

Questions

 • Device Features

460

10

0

Accepted Solution

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Why won't the website let me unlock my iphone 7?

Hello! I can't unlock my iPhone for the third day, on the unlock page it says that there are problems with the Internet on the site, changing and cleaning the cache and cookies did not help, what to do please help

Questions

 • Apple

98

5

0

Accepted Solution

Official Solution

Why was I sent a new sim card when I got my replacement (warranty) phone when I don't need one?

I just got the replacement phone because of something being wrong with my phone, but the sim card wasn't the issue. I've had replacements sent to me before from the company, and they never sent a new sim card before, so I was surprised and confused to see it in the box. Should I even try and activat

Questions

 • Wireless Account

4.2K

2

0

0

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Help with Dual SIM while Abroad

Looking for help with my set up for Dual SIM while abroad in the EU. Here are the details: AT&T account is on the eSIM Have a Swedish physical SIM I only want to use the AT&T line with WiFi calling and never activate the international day pass I also don't want to lose calls or tex

Questions

 • Wireless Account

974

14

0

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Is my Galaxy A50 phased out? Trying to change from 3G

I bought a renewed Samsung Galaxy A50 (SM-A505U1) online last week and put my AT&T plan SIM card into it. A few hours ago, I got a text message from an AT&T number 7535 that the "[AT&T] network is being upgraded, and the cell phone [I] tried to activate will no longer work". I called the

Questions

 • Samsung

338

3

0

Accepted Solution

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Plugged new SIM into old phone, now my new SIM doesnt work in my new phone

I got a refurbished Samsung Galaxy S9 because my old phone is being discontinued for the 5G network upgrades. With this phone came a new SIM card, plugged it in the S9 and worked fine with service. Out of curiosity I plugged in the new SIM card into my old phone to see if it would also get service a

Questions

 • Android

894

3

0

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I lost my credit card bill and I would like to receive the receipt by e-mail.

I lost my credit card bill and I would like to receive the same receipt by e-mail. I used AT&T prepaid SIM Card during my trip.It was unlimited data, cost 75$(I used Auto-payment, so I save 10$.)I paid it by credit card, and I lost my credit card bill.I would like to receive the same receipt by e-ma

Questions

 • Wireless Billing

2.2K

3

0

0

Accepted Solution

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How do I leave this service

Ive had ATT for a very long time. recently i bought a new phone x and put the sim card into it. now I cant switch sim cards on the phone because it hasn't been 6 months since i put the chip into the device. how do i rid my device from the deathgrip of ATT and switch to T Mobile, and how to i swtich

Questions

 • AT&T Phone Account

132

1

0

0

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Buy prepaid sim at local shops

I'm a new customer with my own iphone SE (sim lock free) and going to buy the prepaid plan ($40/mon, 6GB DATA). Since I need it immediately, is it possible to have the plan and sim at the shop?

Questions

 • More AT&T PREPAID Discussions

536

1

0

0

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Official Solution

Issues with how to access a second hand bought AT&T tied-to iPhone

I bought a used iPhone and then discovered it’s still tied to an AT&T account, however, we don’t have the account there so I can’t access any live agent as it requires me to sign in. What should we do to unlock it? I live in Norway.

Questions

 • Apple

35

2

0

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Find contacts

I did a factory data reset on my Galaxy S6 active and all my contacts were erased. How do I get them off my sim card?

Questions

 • Android

2.3K

6

0

0

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Official Solution

SIM card to micro SIM card

Hello,I was not sure where to ask/post but I thought that this might be the right place. So i recently ordered a new phone (LG G3) off of Amazon (I also renewed my contract with at&t through them which helped me get a discount on the phone).  After I ordered it, I realized that it takes a micro SIM

Questions

 • Android

5.2K

5

0

0

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Official Solution

Puk code is locked (Please contact customer service)

So, being the fool that I am, I was messing around with my security settings (Set up SIM card lock). This happened: http://imgur.com/IAMhPRj http://imgur.com/rmqVwHM For the PUK code, I used up all my tries to get it right.  Does this mean that I have to get my SIM replaced or is there a way I can f

Questions

 • Android

8.2K

5

0

0

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Purchasing unlocked phone

So I have been a customer with ATT forever (seriously) and I currently own the Lumia 920 Windows Phone, I can't stand this phone. We all know HTML5 is best and flash on Andriod is no longer supported etc. - but no one is changing their websites and no one is creating apps for this windows phone  - s

Questions

 • Android

3.4K

6

0

0

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Phone Number Swap of Phone Still Being Paid

Would it be possible for me to swap phone numbers with another family member in the same account if I'm still paying off my phone? Their phone is already paid off.

Questions

 • Wireless Account

55

1

0

Accepted Solution

Official Solution

Changed sim from old phone to iPhone 3G

I recently changed my sim card from my old phone to a new iPhone. I want to know if I would get charged more for this. I know an iPhone needs a data plan and I already have a data plan with my old phone. What happens now?

Questions

 • Wireless Billing

7K

9

0

0

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