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New Assigned SIM W/Cell # - Can I SWAP or CHANGE to another available Mobile #❓

I’ve been sent this SIM from AT&T Business with an assigned number above ⤴️, I would like to swap the number, or assign a new number that is available.Thoughts? Process?Thanks 🐝

Questions

 • Account Features

8

0

0

Signed up for waiver on hotspot and now internet data SO SLOW or doesn’t work

I pay for 100GB on my hotspot. Typically, I’m charged overage if I got over. However, I signed up for the overage waiver because I’m working from home and using a lot of unusual data on my hotspot (I have a hotspot box). It was nice of att to do the waiver because we all can’t help the situation. Lo

Questions

 • Wireless Account

20

2

0

Phone portal

My phone app won't let me setup permissions

Questions

 • Account Features

8

1

0

Wonderful Raving Review

I just wanted to leave a really nice review for att rep Anthony that I spoke with today, 7/20/2021. He was the best customer service rep I've spoken to in years. Personable, kind, incredibly helpful. He easily de-escalated my frustration and annoyance and by the time I was finished speaking with him

Questions

 • Network Coverage

7

1

0

Internet goes out

I have had my home internet service for a week and am losing my connection every day . It happens many times each hour in use and is extremely difficult to do the things online. It is ridiculously unreliable and I only have one laptop and a cell phone.

Questions

 • AT&T Internet Installation

29

2

Porting help!

Purchased prepaid card via ATT website. Port was confirmed but not completed. That was four days ago and still no service. Can't actually speak to anyone because the system does not recognize number. Current carrier is saying they have done everything needed. There only suggestion was to have ATT ca

Questions

 • Account & Usage

28

2

0

How do I cancel autopay on a prepaid phone if I no longer have access to the phone?

I recently lost my AT&T prepaid and was wondering how I can cancel autopay without access to the phone? TIA

Questions

 • More AT&T PREPAID Discussions

23

2

0

Irrigation System Damage

After 3 days on the phone, being transferred to several departments and talked to I don't even remember how many representatives I still don't have an answer. My water bill is going to be high and I just hope AT&T can fix the damage. The phone number on their website does not even work. 

Questions

 • AT&T Fiber Installation

18

2

0

At&t carelessness

Hi, i’m an international student with at&t prepaid. Im on $50 plan with autopay. My plan renews on today every month. Literally 3 days ago, i called customer service (Carol answered) and explained my 4 month plan in overseas, and kindly asked them put my account on hold until i come back. As the

Questions

 • More AT&T PREPAID Discussions

13

2

0

My account

I call att today about my U-verse service I was disrespected by agents and mangers. I have never Experiience such disrespect I felt a shame by the way some agents and mangers spoke to me. The experience was the worst I ever had with AT&T. I had surgery 2 weeks ago I had to pay out of pocket with

Questions

 • U-verse TV Account

171

2

0

0

Restore a blocked phone.

I bought a phone a few years ago, and lost it. I turned it in and had it blocked, after I thought I left it in a Walmart bathroom. After a couple years I found it in the back of my closet, amongst some boxes I had in storage. I'm trying to get it turned back on so I can give it to my daughter to use

Questions

 • Other Phones & Devices

11

1

0

Out of Country Bank

I am hosting an exchange student from France, his parents are interested in doing a prepaid plan, but they don’t have a bank in the US, are they able to use their French bank information for billing?

Questions

 • More AT&T PREPAID Discussions

9

1

0

International card problems

I have been trying to load minutes to my deployed fiancés calling card. When was reloading the card it told me that there was problems with the card and it could not go through. I rechecked and then tried again. It has gone through multiple times on both my account and his. I have been on the phone

Questions

 • More AT&T PREPAID Discussions

8

2

0

Bad Service

My service has been awful. All my pages take a long time to load often times timing out.

Questions

 • Data & Messaging Features, Internet Tethering

16

3

0

new plan

Hello, I have been a customer before about 3 years ago. I have since transferred my number to total wireless and want to get back to the prepaid att with their prepaid unlimited plus plan. Am I able to get the 25$ pre paid discount with that plan to bring it to 50$ a month still. I haven't seen any

Questions

 • Plans & Features

8

4

0

Upgrade

Can a loyal AT&T customer get a new phone financed without switching to a unlimited plan or adding a line?

Questions

 • Wireless Account

11

1

0

Unable to send or receive SMS, only MMS

The issue is I am unable to receive SMS txt messages from my contacts, likewise my contacts do not receive my SMS txt messages; however MMS messages work fine.   I have followed steps that include: restarting phone, operating phone in safe mode, deleting cache and data of messaging app, pla

Questions

 • Data & Messaging Features, Internet Tethering

16

0

0

old landline number

I am wanting to get a landline with my parents old at&t number.....they have both passed away and I would like to have this number back as a landline in my home. Please help!

Questions

 • AT&T Phone Account

15

2

0

Having two providers

We get monthly bills from both at&t AND centurylink. I know it sounds stupid but for the life of us my husband and I can’t figure out why OR if we can cancel one or the other. Can anyone guide us on how the heck to figure out what’s going on here? 

Questions

 • AT&T Internet Plans

21

3

0

Landlines Down

On the 1900 block of Baker Road. I believe 1910 a tree fell and took out the power and phone lines. There's an elderly woman with health issues living here alone and can't get in touch with her family. I tried calling to report the issue and was told since it's not my house, it's not my issue. I con

Questions

 • AT&T Phone Equipment

12

1

0

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