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Galaxy S5 Not Updating

I am using a Samsung Galaxy S5 Active and for some reason it will not update to the most recent firmware. It is stuck on version 4.4.2, and everytime i try to manually update it, it says "Software Update Interrupted: There is no update available for this device. Please try again in 24 hours." I just

Questions

 • Samsung

341

1

0

0

Samsung Fold

What’s going to happen for tomorrow’s shipments?

Questions

 • Samsung

223

4

0

0

Sporadic message notifications

I don't always get notifications when I receive text messages or voicemails. My notifications are turned on and I do receive notifications for some, but last week, for example, there were approx. 6-8 messages I didn't receive notifications for. No sound or vibration, no pop-up notification, nothing

Questions

 • Samsung

16

1

0

How can a NON CUSTOMER talk to customer service?

I need to talk to ATT about their branded phone but since I'm not a customer I get the run around. I need to unlock this phone, it was never on an installment plan but when I go to the unlock page it tells me there are installments still owed?I'm using an ATT Galaxy S9 SMG960U

Questions

 • Samsung

20

2

0

Active2 Watch NumberSync not listed in connection

I purchased a Galaxy Active2 watch from best buy. When I activated my wireless plan with the watch, but was not prompted to install the att features. I'm looking for a way to install these features so that numbersync will be listed in Settings>Connections right now it is not there. Does anyone

Questions

 • Wearables

19

2

0

Reset my voicemail password

Don't remember my voicemail password

Questions

 • Device Features

13

1

0

device

my note 10 + does not show up in my devices a different phone does but my installment plan is on there correctly how do I put my phone on

Questions

 • Other Phones & Devices

22

1

0

My voice goes in and out on calls

When speaking to someone on the phone, they say that they can only hear me sporadically, or not at all. I have done all suggestions to try and remedy the situation. Is it the speakers?

Questions

 • Samsung

12

1

0

Only receiving half of a text message from sender

My boyfriend sent me a message last night and again today and I have only received half of the messages. I have not had this issue until yesterday afternoon. We both have Samsung devices. I have the Galaxy S9 and I'm not sure which Galaxy he has as he just got a new one (I think it's an S9, too). An

Questions

 • Samsung

27

1

0

Can't load messages in group text.

Hey I had a question is anyone else having or had issues with downloading messages and group text? I keep getting a network error pop-up. Does anyone have an answer?

Questions

 • Samsung

16

1

0

straight talk unlocked sky pro switching to att

i have Samsung galaxy sky pro that i got unlocked rights from straight talk followed the how to put my att sim card into device changed all the settings everything works except for the making /receiving calls need help did i not get settings right i do have att account is sky pro compatible to use

Questions

 • Other Phones & Devices

10

1

0

Samsung Galaxy S6 Nougat Upgrading

Hi all,Does anyone know when AT&T is supposed to be releasing Android Nougat for Samsung Galaxy S6 users? I've been waiting a very long time and pretty much all carriers have it out, but not all people have it. I even checked this morning and it still says "current software up to date".Thanks

Questions

 • Android

409

4

0

0

Latest update has messed up my setup

Since the latest Att update, my Pandora plays but then abruptly shuts off once the phone goes to sleep/ screen goes black. This has never happened before. How do I stop this from happening? It's very frustrating and annoying!!!!

Questions

 • Tones, Games, Videos, More...

11

2

0

total problem

Jul 23. 2021, I visited AT&T store and new open home internet service. and i asked to install the modem myself, but it was impossible. And at 11 AM on the 26th , a technician came and worked for 2 hours, and he forced the place he wanted, but not the place i wanted, also i did not receive any do

Questions

 • AT&T Internet Account

12

1

0

Closed

Sudden loss of cell service in Temescal Valley CA.

Never had a problem here. I live on (Edited as per community guidelines). At 4pm PST I lost all service and can only access wifi now. My billing is up to date, my phone is fine, I don't know what caused it but it's very frustrating paying for a service I can't get. It's not even been a day, so I got

Questions

 • Network Coverage

15

1

0

Private number

It started yesterday. I kept receiving these back to back calls, from a private number.  Today,  it happened again.  But I chose to answer it. & it woman threatening me,  & calling me a b**** . What can I do to find out who's calling?

Questions

 • Samsung

16

2

0

Construction

I just purchased a building from ATT in Houston Texas. Contractors are taking measurements of my property and telling me they are going to dig up my driveways.  Im in the process of having work done.  I run a business out of this property and need to know how this will impact my business.

Questions

 • AT&T Internet Installation

21

5

0

Promo not put on my plan

Blk Friday I purchased a promo from an att store. They said all promos are matched and could get the phone ordered here. I've been to the store 3x, I've been on support for almost 12 hrs of documented conversations.  Phone should of been a $1.a month instead $30 is what I'm getting.  &nbs

Questions

 • Phone & Device Upgrades

10

2

OVERCHARGES

I have to say I have never experienced such a terrible and mediocre service from any provider before. AT&T checks every mark for TERRIBLE service. I have been on the phone for TWO consecutive weeks, I’ve spoke to more than 9 agents at this point, I’ve been promised to receive a call back from a supe

Questions

 • AT&T Phone Account

19

1

0

Two brand new S20 Ultra has Advanced Messaging turned on but it stopped functioning on August 4th.

I just chatted with AT&T for this issue with our brand new S20 Ultra phones. We purchased the phones on 7/29 from an AT&T store.  The Advanced Messaging worked for literally two weeks and then, although turned on, stopped working.  The chat is no longer showing delivered, or read,

Questions

 • Samsung

45

6

0

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