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Reliability of Fiber Internet

Our neighborhood just got cables for fiber internet. They have a box at the end of my backyard, but the fiber has not been connected to my house from that box yet.  I have comcast internet and it is very reliable.  I am considering getting the AT & T fiber internet 500 plan.  How

Questions

 • AT&T Fiber Equipment

130

6

0

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New SIM came with Samsung Galaxy S21 Ultra 5G 512 GB no mobile network (stuck on "connecting")

I received my new S21 Ultra 5G 512 GB on Aug 25th. I attempted to activate the new SIM card that came with it online at att.com/activate, and it failed. I tried this several times over the course of the next few days, and finally gave up. I took the old SIM from my old phone (S9+) and put it into my

Questions

 • Samsung

471

6

0

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Wired only DSL modems compatable in 2021? [Answered]

(Edited per community guidelines), Curious about using an older wired only (non-wifi) modem with AT&T DSL (Internet 18) service. Can they still work, be configured? 

Questions

 • AT&T Internet Installation

445

7

0

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Segregating Between 2.4 and 5.0 for Home Network Items Alexa / Lights

Please help me with segregating Home Network items between 2.4 Ghz and 5 Ghz. I have been through all of the pages on the router page and don't have a clear idea of how to do it.   I have about 20 lights, security system, phone, printer, TVs, and 6 Alexa devices.   I am starting

Questions

 • AT&T Internet Equipment

250

4

0

Accepted Solution

Official Solution

Smart home manager app update new network name

I had to get a new modem from At&t. I have tried to update my new wifi network name and password. I even tried under my at&t account att.com. It isn't updating my network name. An I cant get a answer/help from chats or @ATTHelp. How can this be fixed? I cant keep track of data usage without

Questions

 • AT&T Internet Account

165

1

0

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How to set up BGW320-500 so that I can use my Netgear Nighthawk RS6900 router.

We just had a BGW320-500 installed and I want to be able to use my Netgear router. I am not sure what I need to do to be able to use it. On a side note both pieces of equipment are using 192.168.1.254. Right now that is pointing to the BGW320 which means that I am unable to access the admin screens

Questions

 • AT&T Fiber Equipment

4.6K

4

0

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Cant connect to a specific server from my home network

Hello I use a cloud based software that requires I connect to a specific server. But when I try to connect I get an "unable to connect to server" message. I am not having any other online problems and I've already tried restarting my gateway and rebooting my computer and trying different browsers

Questions

 • AT&T Internet Account

221

7

0

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Are ATT iPhone 13's universal devices and could work with any carrier?

Hello ATT Community, I bought an iPhone 13 Pro Max through ATT that was also the "ATT" version but after paying it off, unlocked it through ATT. My question is - now that it's unlocked through ATT, is it's compatibility the same as a factory unlocked iPhone 13 that was purchased through Apple?

Questions

 • Apple

183

1

0

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DATAREMOTE 9070 WEB ADMINISTRATION PANEL ACCESS...

I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

Questions

 • Other Phones & Devices

1.3K

5

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Can I connect my fiber directly to my own firewall w SFP/transceiver?

Hi Guys, It's probably been asked about before. I have an SMB firewall in home (a Zywall USG Flex 200) and would strongly prefer not to have to use the ATT router/wireless if at all possible. My firewall has an SFP+ and I can get whatever transceiver I need for the provider's connection. I'm plenty

Questions

 • AT&T Fiber Equipment

907

3

0

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What is this a picture of?

I have a wall faceplate in my home office that I need some clarification on. I am attaching a picture of it. It has two outlet/inlet RJ45 connectors on the face plate. One is colored green and has the word "broadband" above it. I do not have anything plugged into the jacks yet. I believe the previou

Questions

 • AT&T Fiber Equipment

2K

9

0

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Are the ActiveArmor security features active with IP Passthrough?

I have ATT Fiber. My ATT Fiber Gateway is configured to use IP Pass-through. When I first connect to the "ATT Home Manager" app I see a green checkbox that tells me the system is "Online and secure". Under "App Preferences" the "Activate Security" setting is "on". I do not use the ATT WiFi (it

Questions

 • AT&T Fiber Installation

632

9

0

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BGW320-500 Passthrough Connection Assistance

I just got ATT fiber installed to the BGW320-500 Gateway. I'm wondering if there is an advantage in using my ASUS RT-AX58U for the wireless connections. Also if I use the passthrough method, should I connect the ethernet clients to to BGW320 or to the ASUS router? Thanks

Questions

 • AT&T Fiber Equipment

4.4K

23

0

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AT&T Smart Wi-Fi Extender - AirTies 4920

Accessing your Wi-Fi in every part of your house is no longer a problem with the The AirTies 4920! The AT&T Smart Wi-Fi Extender helps get a wireless signal to more areas of your home, giving you a better Wi-Fi experience to do what you want, where you want.    Interested? Order the

Questions

 • AT&T Internet Equipment

84.2K

44

0

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Cannot send or receive pictures in Messages MMS

I recently stopped being able to send or receive MMS pictures in messages app on my Samsung Galaxy Note 20 Ultra 5G. This started within the last 7 days.  I have tried everything, power resets, force stopping, turning on Wi-Fi calling, but to no avail.  

Questions

 • Data & Messaging Features, Internet Tethering

4.4K

11

0

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How do I set up 2.4g network in my 5g att internet wifi for home smart device

I have several smart devices that will not work on 5g. How do I go about creating a 2.4 wifi network in my ATT internet?

Questions

 • AT&T Internet Features

255

5

0

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Samsung Note 4 VoLTE capability

I am being advised by Consumer Cellular that my Samsung Note 4 (SM-N910A) device will no longer have voice capability on their (ie, ATT) network after 3G sunset. I do not yet understand why, after enabling the "HD" voice feature on the phone, it would not have 4G/VoLTE capability on the ATT network

Questions

 • Samsung

1.7K

62

0

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Wi-Fi Not Working On Smart Device - Help From AT&T

Don’t Sigh, Fix Your Wi-Fi! Was your Wi-Fi on your device working before? Did it stop working? Are you having trouble setting it up on your device? Not to worry, We have some tips that will help get your device connected!   Unable To See Wi-Fi Network If you were connected to Wi-Fi in the p

Questions

 • Device Features

11.8K

4

0

0

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How to setup two networks using the Arris BGW210-700

I would like to setup a another network that my secondary router would be connected to. I understand that support would be limited to the Arris modem/router which is ok. I should be able to configure the secondary router on my own. I've looked through a lot of documentation not to mention videos, ho

Questions

 • AT&T Internet Equipment

551

7

0

Accepted Solution

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Time frame to replace an older modem/router

I have an AT&T provided device. It's been a workhorse.  However recently when I use a VPN for work I am starting to see some instability in the connection during the day.   Work has confirmed there is no problem with our VPN portal and that everything is green on their end for m

Questions

 • AT&T Internet Equipment

3.5K

5

0

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