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FirstNet - A Network For First Responders

The FirstNet mission is to deploy, operate, maintain, and improve the first high-speed, nationwide wireless broadband network dedicated to public safety. This reliable, highly secure, interoperable, and innovative public safety communications platform will bring 21st-century tools to public safety a

Questions

 • Network Coverage

4.4K

4

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Would it be better or cheaper for me to just buy a hotspot device instead to get on the internet?

Right now i use my smartphone to get on the internet with my tablet or computer. I am on the $75 a month prepaid. I get 10 GB of hotspot data on my plan. Would it be better or cheaper for me to just buy a hotspot device instead to get on the internet??  

Questions

 • AT&T Internet Equipment

153

1

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Problem using a former Verizon phone for a temporary replacement

I have recently sent my wife's Samsung S21 Ultra for repair. I placed her SIM card in an LGV10 from when I was a Verizon customer. The phone initially displayed a message that the SIM card was not a Verizon card. The phone is not locked (she visited a Verizon store this AM) and it will allow her to

Questions

 • Other Phones & Devices

76

2

0

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Download speed issue- Samsung GS2

My download speeds have gone down the tube in the last few days. I had speeds of 5-7 mbps download, but now average about 300 kbps. The upload speeds are unchanged if not slightly faster. The problem is not due to bad signal strength because I have the same issue everywhere. If somebody could please

Questions

 • Android

2.1K

4

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Cannot Use Smart Devices Because 2.4GHz and 5GHz Networks Must Have Same SSID.

In short, all of my WIFI smart devices (Wyze Cam and smart plugs) operate only on 2.4GHz. By default, the 5GHz and the 2.4GHz networks have the same SSID. When assigning a different SSID to the 2.4GHz network, I receive the following warning: Warning:Your 2.4 GHz and 5 GHz network names and password

Questions

 • AT&T Internet Features

1.4K

4

0

0

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Att helped me unlock my used but new to me cricket moto pure sim won't work still

Please help asap it's been a month of no phone besides wifi lol HELP

Questions

 • Other Phones & Devices

78

4

0

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Smart home manager app update new network name

I had to get a new modem from At&t. I have tried to update my new wifi network name and password. I even tried under my at&t account att.com. It isn't updating my network name. An I cant get a answer/help from chats or @ATTHelp. How can this be fixed? I cant keep track of data usage without

Questions

 • AT&T Internet Account

275

1

0

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Cant connect to a specific server from my home network

Hello I use a cloud based software that requires I connect to a specific server. But when I try to connect I get an "unable to connect to server" message. I am not having any other online problems and I've already tried restarting my gateway and rebooting my computer and trying different browsers

Questions

 • AT&T Internet Account

266

7

0

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Customer service told me twice my email address was successfully updated but When I try to log in it's still my old email address

I need to update my email address. I have called customer service numerous different times and the last time I talked to some1 they told me My email address had been updated but yet Every time I try to log in to my AT&T account to check My phone plan and all the lines I have connected to my pla

Questions

 • Online Account Access

26

1

0

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How do I improve the speed on my 5268AC router?

Hello I have a 5268AC router and am currently on a 100MBPS plan. I am getting nice fast speeds of 5-35mbps.    I have tried rebooting it. Consisting of unplug for 1 minute plug back in. Have done this twice within 2 weeks.  Also I have tried going to less congested channel

Questions

 • AT&T Internet Equipment

189

1

0

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Reliability of Fiber Internet

Our neighborhood just got cables for fiber internet. They have a box at the end of my backyard, but the fiber has not been connected to my house from that box yet.  I have comcast internet and it is very reliable.  I am considering getting the AT & T fiber internet 500 plan.  How

Questions

 • AT&T Fiber Equipment

199

6

0

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Wi-Fi Not Working On Smart Device - Help From AT&T

Don’t Sigh, Fix Your Wi-Fi! Was your Wi-Fi on your device working before? Did it stop working? Are you having trouble setting it up on your device? Not to worry, We have some tips that will help get your device connected!   Unable To See Wi-Fi Network If you were connected to Wi-Fi in the p

Questions

 • Device Features

12K

4

0

0

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Closed

Network Issues – Affected Locations

Hi there!   We are currently experiencing network difficulties in the Northeast area caused by a weather event. We are currently working to resolve this issue and will update this topic with any updates.   Additionally, customers are experiencing degraded or loss of service in the Los Angeles area.

Questions

 • Network Coverage

3.9K

1

0

0

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New SIM came with Samsung Galaxy S21 Ultra 5G 512 GB no mobile network (stuck on "connecting")

I received my new S21 Ultra 5G 512 GB on Aug 25th. I attempted to activate the new SIM card that came with it online at att.com/activate, and it failed. I tried this several times over the course of the next few days, and finally gave up. I took the old SIM from my old phone (S9+) and put it into my

Questions

 • Samsung

511

6

0

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Segregating Between 2.4 and 5.0 for Home Network Items Alexa / Lights

Please help me with segregating Home Network items between 2.4 Ghz and 5 Ghz. I have been through all of the pages on the router page and don't have a clear idea of how to do it.   I have about 20 lights, security system, phone, printer, TVs, and 6 Alexa devices.   I am starting

Questions

 • AT&T Internet Equipment

274

4

0

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Help with “AT&T DSL/U-verse DNS Request Form”

Hi, I want AT&T to delegate reverse lookups to my existing DNS server. I am a residential fiber customer with a /29 static block. I don't want them to store the PTR records, I want them to point to my name server, so I can manage the assignment of names. However, the request form requires PTR i

Questions

 • AT&T Fiber Account

307

3

0

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AT&T Smart Wi-Fi Extender - AirTies 4920

Accessing your Wi-Fi in every part of your house is no longer a problem with the The AirTies 4920! The AT&T Smart Wi-Fi Extender helps get a wireless signal to more areas of your home, giving you a better Wi-Fi experience to do what you want, where you want.    Interested? Order the

Questions

 • AT&T Internet Equipment

84.5K

44

0

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how to add a printer to home network that requires a wired connection?

router bgw210 is the router and the printer is a HP officjet 6310... any suggestions or a link to instructions would be greatly appreciated. thanks

Questions

 • AT&T Fiber Equipment

157

2

Accepted Solution

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Can I add a wireless access point to the MR1100? To extend coverage in home.

I have an unlimited data plan AT&T with a Nighthawk LTE Mobile Hotspot MR1100 and it works okay, but the coverage inside the home is limited physically due tot he location of the hotspot. Is it possible to add an AP elsewhere in the home to extend coverage? I've done this with other wired router

Questions

 • Device Features

164

6

0

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Can I upgrade my wireless home phone base? I use the ZTE WF721

Hi - I'm having issues with connectivity on my wireless home phone base. Can I upgrade the base to something newer? Is this wireless home phone service still available and supported on newer networks? I've had this phone base for over 4 years.

Questions

 • AT&T Phone Equipment

876

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