I can get iMessages, but my SMS messages are not coming through or being sent out. My phone works to make calls, and I've installed the latest software updates and ran though as many times as your unhelpful support has told me to shut it off and turn it back on. I'm still not able to send or recei

I followed the instructions, unplug and remove battery then wait 10-15 minutes (actually 30-45 minutes) Install battery into new device plug into outlet and press On button and wait for signal lights. Plug in phone. I have a dial tone. Make test call. Get prerecorded message telling me this call is

I am downloading a game currently and have tested my internet speed at the same time. My internet speed says I have a download speed of up to 560 mbps. But my game is downloading at around 20KB per second, the estimation to completion is north of 500 hours. Why is there such a disparity between thes

I changed our home network's name & password with the Smart Home Manager, and now I've been asked for my network security key. What is that, and where do I find it?

Hi, I am unable to get to my router to change the settings. The IP address, http://192.168.1.254/ does not resolve. Please advise. Edward

I do NOT have any external IPs. I do have my own internal DHCP. I was able to put the BGW320-500 in Passthrough and that is all good. Everything works fine. However, the only way this works is if the WAN side of my firewall pulls internal DHCP from the BGW320-500.  Is there no way, to

Without typing a very long explanation on what I have already tried and how I got to this point, here is my question; Can I enable the international data pass (or whatever it's called) on my AT&T Prepaid Plan, allowing my phone to see and ping international towers, but avoid being charged the da

OK - I have the BGW320-505 and was using Orbi mesh system. Recently upgraded to ASUS XT8...I'm a noob when it comes to this stuff -BGW has antennas turned off -Xbox keeps getting double NAT when connected to XT8 -troubleshooting with Xbox tech support lead us to connect Xbox via cable directly to

Is it possible to use WiFi calling and call forwarding on an unlocked Motorola phone? If I try to forward a phone it says Network or SIM card error.

I know for a fact that my ASUS Zenfone 4 Pro supports VoLTE. I know that the reason that it does not work now is that the SIM I was sent by ATT is not provisioned to allow it. I would like my SIM re-provisioned to allow VoLTE. Has anyone been successful in getting ATT support to do this?

Someone had made it to where my phone sends them all of my passwords actions and sometimes gives them remote control over my phone I don't remember the apps that are now all hidden from when my phone was new so what gives

When I move the ATT Wifi Extender closer to the side of the house where my outdoor security cameras are it tells me that it is too far from the gateway to connect. I have a hardwire location on that side of the house, can I just leave the extender hardwired and get it to broadcast that way? This ext

Is this supposed to happen? I was just testing out a phone and wanted to try using mobile data on it, but when I tried to use mobile data it didn't work. Then when I transferred the sim back to its original phone I wasn't able to use data at all. Wifi was fine, it was just the mobile data that disap

I've been using a Cat S60 phone with AT&T Prepaid for almost half a decade now. I just got a text message yesterday that they will no longer let me place calls with it after tomorrow (thanks for the advance notice guys, would it have killed you to give me a couple days extra?), because even thou

I have a device that was working fine until my Internet was changed to Fiber. The device requires a router set to use DHCP to provide it with an IP address. Can anyone tell me the specifics about the new modem and how to tell if it is set to use DHCP?

Is there a plan to make the bgw320 compatible with the tp-link one mesh system? Right now the tplink AX1800 can only connect as an extender, and that isn't all that ideal.

I have a US prepaid sim and it's not working in the Philippines. It's not able to connect to the local network and I have no service at all. Troubleshooting steps I did: 1. Reset network settings 2. turn on and off airplane mode 3. rebooted phone 4. Removed sim and inserted it back 5. Reached

I have been getting messages in my Dell laptop that my AT&T internet wireless network that I have used for many years is no longer secure and is being phased out. Shouldn't AT&T notify me and update me on that?  What other secure network should I use?

Question from an AT&T corporate store employee: Can you activate an E-sim with your American number when you are outside of the USA? My sister is in Turkey and currently has her American number on a physical sim card inside of an iPhone 11, but she just got an unlocked iphone 14 and wants to act

​I have a AT&T Motivate 2 phone that I bought in December and have had no issues with it until yesterday. It randomly popped up in the corner saying No SIM Card, so I restarted my phone and now it says Invalid SIM. I never take the phone out of its case, I don’t mess with the SIM so there’s no r