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How to upgrade a data plan?

My question is we just signed up and did the 10gb for $100 but now you offer 15gb for that price, how come we didn't get the extra 5gb added to our plan? My mother had a lower gb plan but you have upgraded her for your new offer.

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1.9K

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Keeping go phone number.

Is there anyway i can pause my gophone contract in order to keep my number on hold, while not paying for the plan monthly.I am an international student returning home for the summer.

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1.6K

13

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Question about ph.lines locked or unlocked?

I was just wondering if an account is active with 4 lines of cell ph.service all new devices .Are all 4 unlocked ??? When on a promotional trade??

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49

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About monthly payment

I just wanna ask the total amount I am going to pay monthly if i trade my samsung galaxy s4 to samsung galaxy s7 plus a line with 4GB of data

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1.5K

6

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How to upgrade 3 G Hotspot to 4 G

I have used up 3 hours of time over two days trying to upgrade my 3G hotspot. A rep at the AT&T store said to call the 611 number and ask for a free replacement.  Is there anyone in the US who can help with this?  The overseas reps are hard to understand and they don't seem to know wh

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220

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In depth text messages

How can I see the actual content of text messages on a phone that is on my account instead of just seeing the number that was texting and whether it was incoming or outgoing? Is there a way to read the actual conversations?

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87

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Teenager data usage

What apps are my teenage daughter using that is killing our data???  She's on wifi at home but something is using almost 9GB every month.  She closes her apps and makes sure her wifi is on.  But there is something we're missing.

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2.3K

3

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Visual Voicemail working, but unable to find the passcode to manually access voicemail

OK, now it's time to wade into the other device's Visual Voicemail vs manual voicemail access issue, as I really want to get this all working properly and have manual access fallback when I finally have to upgrade the device. This is on a Samsung SM-G900A (Galaxy S5), running Android 6.0.1 It is

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24

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Connecting Mac Airport Time Capsule to NVG589

I am PC, my wife is Mac. It's a cruel world. What do I need to know before connecting her Airport Time Capsule to the NVG589 modem/router in order to create her own Mac network?   [Subject edited for better exposure]

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6K

4

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No Trade-In Info

I purchased new phones and transferred lines from Verizon at an AT&T store and was told the packaging and shipping would come with the phones. The phones arrived without anything to send in the trades.  How do I get the necessary packaging and shipping labels?

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151

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PoP and Hallmark channels

I have been watching POP and Hallmark channel up north for the past two weeks. Why doesn't ATT carry those channels? It looks like other customers have also requested them!

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1.7K

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Question about Auto Pay due date

Does anyone know if you can choose a date that the money is deducted from your account or do you have to settle for the time of the bill date? I used to have it but the date that they took the money was sooooo inconvenient so I un-enrolled. I do enjoy the convenience of the program- just not the tim

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1.3K

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Tv input using s30 remote.

Hooked up Roku streaming box to an older Sharp non smart tv. I can program the Roku remote to go right to the correct output by touching any button. But to get back to my cable box I have to use the actual tv remote. To top it all off, when I bring up Roku, the volume is about 25% louder and I can’t

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121

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Chicago cubs games??

How can you watch cubs games on uverse. I got csn and the game was blacked out. I live in grand rapids Michigan btw.

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5.3K

7

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Remote don't work

Remote on one tv won't do anything except volume and on and off same remote works on other TV's but other remotes have same problem on the one tv think it might be the box what do you think

Questions

944

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When will we get fiber internet

I would like to know when fiber internet will be on my street. There are people 2 streets over that currently have fiber internet. I am paying the same amount for 10m dsl that they are paying for 300m fiber. There seems to be no rush to get fiber to customers like myself.

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186

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Internet service for the disabled

Is it true that a disabled person can get internet service for about $10 a month.

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142

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3G Wireless Home Phone Upgrade Emergency

On 2/14/2022 AT&T notified me for the very first time that my WF721 wireless home phone will be deactivated by the 3G sunset on 2/22/2022. I have obsessively called AT&T's 3G upgrade hotline at (800) 880-8581 every day since this emergency was revealed to me. No one at that number is able to

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1.1K

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I have a iPhone. Can I call from Costa Rica.

What do I need to do to add an international fee…if I need an international fee, with a yearly prepaid account.? which one will help me with Google, phone etc?

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112

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can text messaging history follow to a new cell phone

Just changed from an old Android to an iPhone 13 Pro Max.  Is there a way to bring forward to the new device the text messaging history seen on the Android? 

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133

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