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I am interested in replacing/upgrading my gateway with a third party router to gain better wifi in my house. I chatted with ATT for 30 minutes yesterday and they said they would email me a guide to do this. Of course, the email never came. Does anyone have a good guide on how to do this. I am o
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AT&T Fiber Equipment
My husband and I recently had Uverse TV and Internet installed at our house. We both installed the Uverse app on our Android phones (I have the Samsung Galaxy S3, he has an LG Optimus G). We were both able to install and sign in to the app, and we are able to see scheduled recordings and control the
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Watching U-verse TV
I have noticed on a couple of occasions the information on the guide is not accurate. Just now according to the guide, "soundtracks" is playing on CNN, yet the show that is actually playing is "CNN Tonight with Don Lemon". Anyone else having this issue? Any advise?
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Watching U-verse TV
I added a 50gig plan to my hotspot about 4 days ago. Today when I tried to connect I get a message saying im out of data. Seriously. Maybe 12 hours of web surfing. No downloads no streaming and 50 gig in 4 days? Not possible. Then I cannot get info on account because no where can I logon and
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Account & Usage
On the device unlock request form, if I click "NO" where it asks if I am a customer, the "next" button grays out. I have a clean IMEI phone that has been out of service for about two years ... it has a damaged screen. ATT doesn't work here in the boonies and I would like to unlock it, get it repaire
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Phone & Device Upgrades
I have been on the phone for two weeks now everyday trying to connect to someone from AT&T to help me. I am a victim of identity theft and fraud my account was transferred as a First Net account a year ago and had my phone bill payed through First Net. Come to find out I was being charged an add
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Wireless Account
How do I update my Samsung Galaxy S10+ with a baseband version G975USQU3CTB3 with Android 10 to Android 11 with One UI 3.0 and above?
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Android
Hi, My cell phone caller ID name is incorrect. How can I go about changing it?Is this something I can change through my AT&T online account or do I need to contact customer service?Thank you!
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Data & Messaging Features, Internet Tethering
There is an iPhone mini syncing with my account I do not own nor did I set up number sync with an iPhone 12 mini. I want to know who’s phone it is, how it was linked to my account, why the “remove” option is unavailable for me to use to unsync this unknown device, what all personal informat
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Account Features
I found a way to hide standard definition channels from the guide one by one, but it is tedius to setup. Any tips to hide all of the non HD channel lineup? Why does Uverse insist on displaying standard definition channels anyway, when I am paying for High Definition service?
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Watching U-verse TV
what gives? i guess the subject line says it all. thanks for destroying my good credit i worked on so (Edited per community guidelines)ing long and never had a collection
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AT&T Internet Account
I've been an AT&T high speed internet customer since 2006. I recently requested a home phone service change to Digital Phone from analog land line phone service. I didn't expect to receive a new router/gateway, but AT&T has notified me that I'm about to receive one. I already have an AT&
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AT&T Phone Equipment
this is my problem on all my devices keep popping up at&t page, when I try to login wifi on my devices not letting me sign in to Wi-Fi on my devices it's can't work without internet and wifi. Can you help me please with it's.
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AT&T Internet Account
I’ve had no Guide Info for days; Info Button has become useless. Have restarted the Gateway via the AT&T app without results. Must I restart everything manually to regain full service?
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Watching U-verse TV
I tried calling all the 1-800 numbers you provided and was transferred 6 times, waited on hold for 2 hours and today was on hold for an hour and STILL NOT resolve. ATT is giving me a hard time to cancel or disconnect my account. Trying this one, I HOPE THEY CALL OR RESPOND TO ME!
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AT&T Internet Account
How exactly does one use/setup digital home phone voicemail? Currently unable to setup correctly or change settings. Just need normal unanswered calls to go to voicemail. Are there any reset options for settings?
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AT&T Phone Features
I had a SIM card hack , Att employee changed my pin for a hacker going into Att store The hacker then got acc to my emails , every pic I took , remember every email !! the hacker then stole 38,000 from me att Fraud department doesn’t answer phone. Att sends me a email saying yes I
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Data & Messaging Features, Internet Tethering