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Local stations - another question

Sometimes ALL the local stations show up on the station guide in the APP, including all the HD stations, but most of the time NONE of the local stations show up on the APP station guide. What causes them to appear and disappear?? I have not changed our U-VERSE service at all.

Questions

183

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ATT MANAGER WANTED ME TO WRITE A COLD CHECK

I transferred my phone service to ATT in August 2023. When I got off the phone I was to pay $184 for 3 lines and internet, one bill, paid on the 9th of every month. That was the whole point for switching...to have one bill. Since then I have spent over 34 hours on the phone because my internet is se

Questions

56

9

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Is it possible to apply the 12 month prepaid offer to existing prepaid service?

I'm already on the $50 8gb prepaid plan with autopay making it $40/month. I'd like to pay $300 for 12 months of the same service if possible, but I'm not seeing a way to do that. If I make a $300 payment on my account will that suffice?

Questions

90

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Closed

Identity. Fraud. Data Security. Contract.

AT&T contract states they will not keep our data safe. I did not read the contract See below. Get out while you can or read the fraud forums before doing business with AT&T. It is likely a timely  resolution will be quite challenging if your AT&T account is ever compromised.&nbs

Questions

47

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recording programs

the programs i record don't always recard instead i get some else  it is as if the channels and time are all mixed up

Questions

40

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Fix the damaged AT&T Underground Cable Box Infront of My Property

To whom it may concern, I would like to file a concern regarding AT&T box repair which is located outside the my building 150 royal wood court tucker 30084. It appears that the box has been mistakenly hit by someone, resulting in popping out the wires. This is affecting our customers and dail

Questions

97

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Puk number changing

My passcodes n passwords to Apple ID n Emails changing on me a lot lately ever since I only one device and one account for so long. Usually my phones breaking I lose them and then I get locked out my emails and passwords but I noticed now I get locked out my phone my Apple 14 Pro Max. I remember bac

Questions

25

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Clock guide off, and all TIMER recordings off

Help. I'm still trying to give Uverse benefit of doubt but remain so frustrated at many things.Called Uverse support, no resolution.Chatted Uverse support, no resolution.Used Troubleshooting/Resolve app on DVR, no resolution.Read every article on ATT.com I could find, no resolution. I have 2 clock p

Questions

3.1K

3

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Pole in my yard

There’s an AT&T pole in my front yard that has been broken in pieces for two years. We have tried to get this remedied, but with no success. Please advise next steps.

Questions

31

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UPNP Capability

I have a WD MyCloud Home cloud drive that requires UPNP to be enabled, Unfortunately, the AT&T Gateway does not allow for UPNP. I have a Linksys WRT1900AC Router that does allow for UPNP. My questions are: Has anyone else ever set up this router with the BGW210 and if so, how? Also, I am assumin

Questions

51

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Who is responsible in AT&T for Customer Issues Resolutions?

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

Questions

1K

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Long term California customer of AT&T mobile and home bundle - account cancelled today - Ive had a COVID hardship

I was told CA was protected it would stay - turned off today Due to business shutdown during COVID I, like many were laid off of work. Found a few jobs off and on but Ive been drowning this whole pandemic. Lots of local and government assistance available and I have pending applications that wou

Questions

150

3

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DO NOT TRUST PHONE ADVISORS

I posted a few months ago about the upgrade program with the 1000 trade in credits where after the new phone was bought and the contracted signed for the 1000 trade in and only given 130 and told when calling in and concerned that was the first 2.5 months credits, to bring told that was the whole tr

Questions

58

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Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

Questions

71

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Replace my Motorola BGW210-700 Gateway with a third party router

I am interested in replacing/upgrading my gateway with a third party router to gain better wifi in my house. I chatted with ATT for 30 minutes yesterday and they said they would email me a guide to do this. Of course, the email never came. Does anyone have a good guide on how to do this. I am o

Questions

5.6K

11

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PlayStation portal not connecting with AT&T hotspot

I am unable to use my PlayStation portal on att hotspot service. I can connect via other services WiFi and hotspots. It is only att that does not allow my device to make a solid connection. I am certain there is some type of blocking either on purpose or not that is preventing my device from making

Questions

1.2K

6

WIFIMANAGER SET UP

HOW TO ACCESS IT???

Questions

649

1

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Inaccurate guide

I have noticed on a couple of occasions the information on the guide is not accurate. Just now according to the guide, "soundtracks" is playing on CNN, yet the show that is actually playing is "CNN Tonight with Don Lemon". Anyone else having this issue? Any advise?

Questions

305

3

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Software Update

How do I update my Samsung Galaxy S10+ with a baseband version G975USQU3CTB3 with Android 10 to Android 11 with One UI 3.0 and above?

Questions

159

1

CALLER ID (cell phone)

Hi, My cell phone caller ID name is incorrect. How can I go about changing it?Is this something I can change through my AT&T online account or do I need to contact customer service?Thank you!

Questions

59

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