Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (1.1K)
Accepted Solution
Official Solution
"The account has been disconnected. Please contact Customer Service."
I'm not able to login to my prepaid account, receiving message as above when trying. Balance expiration date May 26th. I'm currently out of the US and can't use my AT&T # from where I'm at. Is there any chance to get some assistance to reach my account?
Questions
• Account & Usage
Accepted Solution
Official Solution
Unable to Create Prepaid Account
After I activated a prepaid phone and tried to create a prepaid account, It said that the information was wrong. The phone is working except for that.
Questions
• Account & Usage
Accepted Solution
Official Solution
AT&T provided email accounts no longer working
I am using Apple Mail as the client on all my platforms and it supports OAuth. All my mail accounts (i.e. @sbcglobal) through AT&T stopped working on April 20th. Why did everyones email stop working around the 3rd week of April 2021?
Questions
• AT&T Internet Security
Accepted Solution
Official Solution
AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??
ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.
Questions
• AT&T Fiber Installation
Accepted Solution
Official Solution
MicroCell - works one week and then I get "activation error"
I received a MicroCell (DPH-154) last week. I went through the activation process, received my confirmation email, and everything seemed to be working well. This week, I received a text an email stating that the address does not match the GPS information (Error Code 102).I check out the device and
Questions
• AT&T Cell Booster
Accepted Solution
Official Solution
att.net Login Issue
Hello all, We are aware of an email issue that is preventing our members from logging in. We do not have a time-frame this will be resolved but our teams are actively working to address this. Logging in using login.yahoo.com is a workaround. -ATTU-verseCare
Questions
• AT&T Internet Security
Accepted Solution
Official Solution
I get this error when upgrading: 'Unfortunately, your account does not currently have any lines available for upgrade'
I am currently trying to pre-order the Samsung Galaxy S10+ from Samsung.com. For the financing plan I click on the ATT Next Plan (as that is what my family has been using for many years, and my brother has recently used for his iPhone 10X). When I sign into my account towards the end of the process,
Questions
• Wireless Account
Accepted Solution
Official Solution
WSJ 2019 App
World Scout Jamboree 2019 App Hey everyone, I know it's already been two years, but I attended the World Scout Jamboree two years ago, but there's something that really bothers me: AT&T hosted the official WSJ 2019 App (here's the link for IOS https://apps.apple.com/us/app/2019-world-scou
Questions
• Tones, Games, Videos, More...
Accepted Solution
Official Solution
Re-porting phone number after cancellation
Hi, On Oct. 21, I placed an AT&T prepaid plan order and would like to port my number from another service provider to AT&T. After submitting and getting confirmation letters, I realized I needed to use another credit card and submit a cancellation. The cancellation is successful, but afte
Questions
• More AT&T PREPAID Discussions
Accepted Solution
Official Solution
Text/Font is displaying incorrectly on Yahoo Mail through desktop website use.
Not only is mail displaying incorrectly, but text is displaying incorrectly across the entire website of Yahoo Mail. It happens on Chrome and Edge. It's displaying this way no matter what browser is being used on this desktop. It looks weird, stencil-like, and blurry. It's like there is a missing sy
Questions
• AT&T Internet Security
Accepted Solution
Official Solution
Cannot log into account to cancel my service
I recently got a last minute deployment and need to cancel my service and have my phone unlocked so that I can buy a local line and talk to my family. Every time I to log into my account it says "An error occurred while processing your request." I have tried using different browsers and they all dir
Questions
• Online Account Access
Accepted Solution
Official Solution
Military Unlock not processing
When a servicemember deploys is it Att&t's policy to unlock the device? If so, and deployment orders are requested what should servicemembers submit? I've been in the military 10 years, 4 deployments and not once have I been issued deployment orders...they are not a thing. The only orders we rec
Questions
• The Military Discount
Accepted Solution
Official Solution
Purdue 20 percent off for prepaid options?
I'm looking at the Unlimited prepaid option that is currently at $50/month. I saw on a Purdue website that "AT&T offers a 20 percent monthly service discount on qualified voice and data plans to Purdue University students." Does this mean that if I choose this Unlimited option as a Purdue studen
Questions
• Plans & Features
Accepted Solution
Official Solution
Landline phone says check tel line
my cordless phone says check tel line, plug in regular phone still no dial tone. ive unplugged and plugged the lines in and still nothing. If anyone can help with this id really appreciate your time :-) Mahalo,Cheryl S.
Questions
• AT&T Phone Equipment
Accepted Solution
Official Solution
Unlocking Iphone that is not fully paid off yet (I'm not the original owner)
Hello, I bought a Iphone XS MAX a while ago on Facebook Marketplace, and that is carrier lock with AT&T, so far I didn't needed it to be unlock but now that I moved to France I would like to be able to use my phone. When going on the unlock page of AT&T it give me this message "Looks
Questions
• Account Features
Accepted Solution
Closed
How do I fix your connection is not private on Chrome?
How do I fix your connection is not private on Chrome? I was trying to open rtalbert. org, but it did not open but showed this... Your connection is not private here's the error code : NET::ERR_CERT_DATE_INVALID Only one website appears to have this problem
Questions
• AT&T Internet Features
Official Solution
So this is the community forum. Where customers scratch their heads and complain, and AT&T pretends to ignore them.
I just told ViaSat to cancel my order after 1 1/2 months. I'm pretty jaded by the whole business model of these rural providers. They get the entire 2 year subscription fee whether I am a customer or not. What a business model. They actually know it's going to (Edited per community gui
Questions
• AT&T Internet Equipment
Accepted Solution
DHCP, DNS, EAPOL errors on ATT gateway - no resolution!??
I have ATT Giga internet with a gateway and a GT-AX11000 router.I'm sick and tired of the intermittent internet disconnections due to the issues logged below. Support is full of drones that don't really know anything and I've already replaced the gateway once and reset the gateway COUNTLESS TIMES!TH
Questions
• AT&T Fiber Equipment
Accepted Solution
Inappropriate billing practices
I canceled my AT&T accounts a year ago and transferred all of my family’s devices to another carrier. However, AT&T continued to charge me monthly with respect one device ($112/mo). I never used this device with AT&T over that period and I never received any bill. I eventually saw the recurring char
Questions
• Wireless Account
Accepted Solution
AT&T skipped ID verification safety protocol
I was recently interested in trading my current device in for an iPhone 13. I filled out the required trade in information and submitted it. After doing that I got an email saying "It looks like we couldn't complete your order To get things back on track, let's confirm that this order came from y
Questions
• Wireless Account