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I just bought a brand new Galaxy watch 5 LTE version and got it add to my ATT plan and attempt to use ATT Numbersync to get the full functionality but i go to setting>connections>ATT Numbersync>Get Started and it says to look at my phone(which does nothing) then says getting sync code, but
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Wearables
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Hello! I can't unlock my iPhone for the third day, on the unlock page it says that there are problems with the Internet on the site, changing and cleaning the cache and cookies did not help, what to do please help
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Apple
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We purchased a third-party cellular signal booster to support a medical alert device for my father. After setting up the booster to confirm it will generate a boosted signal strong enough for the device, I went to register the device (per FCC regulations) with AT&T. The only instructions I coul
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Other Phones & Devices
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Good Morning, I received a letter from ERC this week claiming a debt owed to AT&T. While the alleged debt owed is relatively small, $96.70, I am not about to pay a debt that isn't legitimate. The debt collector said that this was a past due amount from 2012 (over 7 years ago). Since then, not only
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Wireless Billing
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I have forgotten my password, when I try and reset it I am prompted to answer security questions which I don't believe I ever set up. I have had this email for about 15 years and have moved and changed phone numbers several times. So I do not remember which telephone number or zip code might have
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AT&T Mail Login & Security
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Sorry if this is a long description; with any luck, people here enjoy reading such things and solving problems. I have my gateway in my basement. I have a wired receiver for the basement TV, and I don’t seem to have any issues here. I also have a WAP directly connected to the gateway, and this i
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U-verse TV Equipment
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i don't remember i mad two account, but i have two accounts, at&t and prepaid at&t. it is so weird because when i sign-in on prepaid at&t, i can see my payments and account history. however, when i sign in regular at&t account. i cannot see my account history. they just request me
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Wireless Account
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I am not receiving multiple texts ever since the software update for the Samsung Galaxy S4. The texts are being sent from unknown address with the message "Message not Found." I know they are texts being sent to me because a lot of the time they are from friends who I see later and they confirm they
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Samsung
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I have obtained from AT&T an unlock code for the AT&T-locked Samsung S22 I bought privately. Unfortunately, when I reboot with the Consumer Cellular SIM card, I do not receive the screen that allows me to enter the unlock code. Could it be because Consumer Cellular (as an MVNO) uses AT&T
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Samsung
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Service Down? Fix it Now With Our Online Tools Your One Stop Shop For Your Troubleshooting Needs Having trouble with your mobile device? Is your TV service acting up? Is your internet too slow or not working? Is that remote giving you trouble? Is the new Mobile Hot Spot not working
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Network Coverage
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I have called twice to AT&T and gotten the same answer about my Cell Phone Signal Booster made by Phonetone. They deny they support it and act like I am speaking chinese and they have never heard of signal boosters. They say they stopped offering them years ago and stopped allowing them. Yet on A
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AT&T Cell Booster
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If you're having trouble with your receivers, as listed below, scroll down to find steps to resolve them. For Wireless TV Receiver help, check out our Wireless Receiver Solution page. Receiver resets Loss of recordings Pixilation Freezing Gear/ Cog, Red X, Client Unprovisioned,
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U-verse TV Equipment
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my step son gave me a phone he paid off and it is carrier locked to att and it is a iphone8 plus. we went to the web portal but get the error “Looks like the IMEI number you entered doesn’t match an AT&T device”. called customer care and they could not help went to our local store and the employee s
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Apple
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Learn what you need to do to unlock your device and the requirements Notice If you are not the original owner of the device and are denied a device unlock, you will need to reach out to the original seller/ owner. AT&T is unable to assist. Read below for more information. To unlock
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Other Phones & Devices
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Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei
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AT&T Internet Plans
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Hello, I am wondering is someone knows of a way to fix this problem: I was in Mexico and used my phone there to text a few people back here in the States. When I returned to the US, I tried to send a text to one of those same numbers and I received the following message as a bounce-back text from
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Data & Messaging Features, Internet Tethering
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I just changed from Verizon to ATT. I am trying to set up visual voicemail and it said I cannot until I give it phone permission which is already selected. I de and then reselect and then get the same message or the app closes. Can't get chat support since they are so busy. I have a Samsung S22.
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Device Features
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Email ID was hacked by someone attempting too sign in too many times. When I enter "I forgot password" it brings me to screen CARE CODE 205.2 [LU003] and wants me to enter my email and last name. However after I do that, it says it didn't work and the only option it to say I forget my user ID (which
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AT&T Mail Login & Security
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Good afternoon, my name is Dmitry, I live in Russia, the city of Omsk. Relatives from America sent me an iPhone 7 as a gift. However, it turned out to be blocked, on the telecom operator. When creating an application for unlocking an iPhone, it gives an error "Oops! Looks like we're having network
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Apple
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Get Back In The Game! Hi all! I hope you are excited as I am for The Super Bowl! It is going to be on your local CBS channel! If you are not able to see The Big Game or having trouble with the broadcast, we have some steps below that should get you back in
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Watching U-verse TV