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ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

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75

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Charge for Repair/Replace defective ATT wifi router?

Called in yesterday bc even though there’s power, there are no lights on ATT DSL wifi router. They’re sending serviceman out in the morning at 8am. Today is Sunday and I can’t reach them (by phone or chat) to ask if there’s a charge. I would think since it’s THEIR equipment there would be no charge,

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1.2K

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ATT U-verse Internet is Intermittent with drops every 5-20 minutes

For the last three weeks we have had internet dropping out every 5-20 minutes (duration can be 5-10 minutes). I have made 4 calls to support and had two on-site visits from technicians. I will have to switch providers if this isn't corrected. Diagnostic message is Other background in

Questions

47

1

total problem

Jul 23. 2021, I visited AT&T store and new open home internet service. and i asked to install the modem myself, but it was impossible. And at 11 AM on the 26th , a technician came and worked for 2 hours, and he forced the place he wanted, but not the place i wanted, also i did not receive any do

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36

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Cannot login into ATT Email on Currently.com. ERROR: Not Found on Accelerator Description: Your request on the specified host was not found

I cannot access one of my AT&T email sub-account addresses on currently.com. Error Below: Not Found on Accelerator Description: Your request on the specified host was not found. Check the location and try again. This started on Jan 31, 2023.  My account started in the late 90's

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68

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DSL internet reach - parent/slave system compatiblity

Somewhat related to the question asked yesterday, 1/14/15........What are the recommended modems/slave systems compatible with AT&T that gives the farthest reach?The AT&T purchased modem we currently have doesn't split off the way we need it to (the modem/"box" is pretty far away from the houses con

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360

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Dsl is terrible and slow

I have called at least 8 times in the past month to get this fixed.....but now there is an unexplained "outage". I already pay $60 for 6 speed...now I pay for a blinking service light. I really wish there was another provider in my area

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72

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NVG510 Motorola DSL Modem Router

How can I backup the configuration of my DSL Modem Router.

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23

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acp program

where do i confirm dsl on acp

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42

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Finally switch to Uverse?

I've read quite a bit about discussions regarding DSL vs Uverse on this forum and in general online.  I've had AT&T DSL for over a decade and I've never had any problems with it.  I grew up on dial up in the country, which was tremendously slow, so dial up has always seemed like super speed to me.  

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374

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DSL out for 30 days and extended more...

It's been 30 days without dsl internet.  I was told the service would be on by 1 pm yesterday, now it has been moved out to February 20th after talking to tech support.  This has been the fourth or fifth time this has been extended since  it started on midnight of January 16th.  

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21

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More of the runaround and empty promises

I understand att internet does not service my area. Ive have had 4 different agents tell me that they can come and have a tech come and install the lines, bury them underground and install in my home. And apparently do it for free! But allllll of a sudden the answers want to change and I get placed

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90

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AT&T Fiber Outage lasting days?

I upgraded to Fiber on Monday.  Technician came out and everything was going fine.  When he was about finished, he discovered that there was an "outage that wasn't letting new fiber customers connect."  He said it would probably last 1-2 hours, and that I'd be able to restart the box, plug in the et

Questions

255

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Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

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108

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Closed

INTERNET NOT AVAILABLE BUT NEIGHBORS HAVE IT? (CONTINUED)

ON AUGUST 1, 2021, @SPOOM2 SAID, spoom2 31 minutes ago You're not worth the key strokes.  Twisted pair over coax? Reall

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101

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I would like (need) Internet, Please!

I've been trying to get Internet installed at my house for over a year now.  On a weekly basis, I chat with customer support and its the same answers: sign up for updates regarding Internet in your area (I've have not received any emails regarding any type of status), purchased an hotspot device a f

Questions

296

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using remote desktop app between two local laptops connected to the router uses up data limit?

I have two local laptops connected to my router, one by ethernet cable, another by wifi. I have a remote desktop application installed on both: one is the server, and the other is client, so I can control the old laptop from my new laptop. I just started doing this in the middle of January, and the

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161

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DSL Usage limit is 130GB

I know they state it is 150GB but AT&T consistently adds on 12%-15% of what actually comes though your modem. So the 130GB limit is misleading. I would love to go to uVerse and the 250GB limit but it is not available in my area and not for any forseeable future. 1) I think it is wrong to have a lowe

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1.2K

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Periodic WiFi Internet Dropout

My wife and I both work at home and use Webex/Teams/Zoom throughout the day. In addition we use a Streaming TV service (YouTube TV) typically in the evenings.  I also have wifi calling turned on my cell phone. What I've noticed over the last month is that we get call drop outs.  We'll

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177

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Alternatives to BGW210-700 DSL

What does AT&T recommend for a 3rd party modem? I want to move away from the provided BGW210-700. This needs to be a DSL compatible modem.

Questions

478

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