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Wireless Cameras

Can I add a wireless camera to my Digital Life system or does it have to be an AT&T camera?

Questions

 • Learn

83

1

0

Un-unify billing account number (BAN)

Corporate Enrollment - AT&T AT&T got back to me and stated that your line is "under Unified billing and cannot be moved at this time. Please have them call consumer care at 800-331-0500 to resolve issue." I try to transfer my line to my company account, I already authorized the transfer wi

Questions

 • Wireless Account

94

3

0

Digital Life - Will the motion detector detect motion through a window?

Just seeing if this is possible.  I am aware I can place my system in test mode, and move the detector, but before I do the work, I wanted to ask here! Thanks

Questions

 • Device Troubleshooting

1.9K

8

0

0

Can't silence the beep on the Digital Life keypad

It seems that there is no way to silence the beep on the keypad when either alarming or disarming the system. I have it set to the lowest volume and it is still louder than the older keypad that was just replaced. As I get up in the morning an hour earlier than my wife to go to work, I need to disar

Questions

 • Device Troubleshooting

9.6K

50

0

Digital Life - Now on the Apple Watch - Works Excellent!!!

I just wanted to let anyone know that the Digital Life App works great on the Apple Watch. You can Arm/Disarm, Lock Doors, Change A/C, Camera's etc. Just another feature of how simple and why I love my Digial Life System!        

Questions

 • Apps & Programs

309

0

0

0

Moving Digital Life Services - What are your experiences?

As there are only a few threads reagrding moving, I am asking more.  I am looking to move my services.  My inital install went pretty smooth, a few hicups that DL CS took care of.  With less than 3 months left on my agreement, I am not sure if I should stay with DL, or look for a new provider with t

Questions

 • Other

398

2

0

0

Digital Life and Alexa

When will Digital Life be compatible with Amazon Alexa or the Google Home?  There are many other providers out there that offer this service that are comparably priced, I have been with digital life for almost 3 years and I would like to see this upgrade for me to continue my services. Please let me

Questions

 • Apps & Programs

928

1

0

0

Digital Life Bill Pay Options

The Billing App not allowing Customers to pay past due balance Online or Via APP, is NOT an acceptable billing practice. To force Customers to use the call center and pay a convenience fee or experience service interruption an incur a restoration fee is robbery. This aspect of the service is enough

Questions

 • Billing & Payments

2.9K

5

0

DON'T GET DIGITAL LIFE SECURITY OR YOU'LL REGRET IT!!!

On 10/14 security system was installed and on 10/15 I notified them that the motion sensors were setting the alarm off randomly. On 10/16, I spoke with them and ordered window contact sensors for $89, they scheduled a technician to come out on 10/21, and I did about 40 minutes of troubleshooting. Tw

Questions

 • Other

635

3

0

0

digital life keypad

I've replaced every battery in the system, we've done ping tests and your end says my end is 'good' however all I get from my keypad is 'failed connection'. I put recharging batteries in it but they don't seem to be recharging...so I'm guessing something is wrong in the box....since obviously from

Questions

 • Troubleshoot

34

2

0

Digital Life Mobile App notification suggestion

Hello, Will there ever be an option to receive a notification through the app itself like an icon badge? That way if I get a notication through the app like a camera detecting motion, it will take me directly to the clip instead of receiving a text, then opening the app separately and then taking an

Questions

 • Apps & Programs

300

0

0

0

Is a Land Line for the Digital Alarm

Do I need to maintain a digital phone land line for the digital life alarm system?

Questions

 • Device Troubleshooting

33

6

0

is JOY *** a real person? - WORST CUSTOMER SERVICE EVER!!!

If Joy  is indeed from the Office of the President of AT&T, she truly doesn't care that she has deeply offended a customer.  I am thinking she is either the worst customer service employee in the universe, she won't fix my problem without talking to me or she wants to deny that I have sent my phone

Questions

 • Wireless Account

453

2

0

0

Resetting thermostat to get it online

I have hard-booted my thermostat and other troubleshooting techniques suggested but I cannot get my thermostat tp come back online. Help, Please

Questions

 • Troubleshoot

49

1

0

Fixing "ERR: Alarm was not sent to AT&T" message

We've had a message for 3 days on our main Digital Life keypad saying "ERR: Alarm was not sent to AT&T". We could not clear the message. Yesterday we called the customer service number at 1-855-288-2727 four times, waited on hold for about 45 minutes on each call, and could not get through. This aft

Questions

 • Device Troubleshooting

2.2K

2

0

0

where is the package?

Hi, I sent a private message to AT&T last week and I noticed that the message was read 10 minutes after i posted the message, but there was no reply to my concerning issue. SO I WILL POST THE MESSAGE HERE, Please bare with me as English is my 3rd language. The Galaxy S5 that I had before was not fun

Questions

 • Wireless Billing

185

4

0

0

Digital Life Not Working With Chromium Browsers

This has been an issue forever, so I'm guessing it's never going to be fixed, but I'll ask anyway. Are there any plans to fix the Digital Life site so that it works right with ALL browsers? As is, when I login via Chrome or Edge, it just sits there spinning its wheels with "Connection Lost"

Questions

 • Apps & Programs

14

1

0

Extend ATAT Fiber lines

My house is less than 200 feet from an AT&T fiber line, but my residence is marked as being in a no coverage area. What do I need to do to get the line moved 200 feet? I don't care what I have to pay but I need internet service.

Questions

 • AT&T Fiber Installation

184

6

Can I get a text, when motion is detected or video created

I want to be able to be notifed every time my camera records a video. is that possible?

Questions

 • Apps & Programs

446

1

0

0

collections when i have not had att lety alone have an att account on my credit report as having an account

what gives? i guess the subject line says it all. thanks for destroying my good credit i worked on so (Edited per community guidelines)ing long and never had a collection

Questions

 • AT&T Internet Account

28

3

0

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