These are on my bill and an extra $40 for both of these services

My service was disconnected and I was told that AT&T has signed a do not cancel service due to the pledge that they signed to not cancel services due to the Coronavirus. When will my service be reconnected? This pledge is active for the next 60 days. I will make a payment on my bill in 2 weeks.

I am looking to sign-up for Fiber Internet. I already have an ATT uVerse modem which I paid ATT ($150 approx.) for when I discontinued my service at my old address. This was because I was out of the country for a number of months early this year and no means of returning the unit at that time. Can I

Broadband light blinking green can’t connect to internet

Hi there! I'm moving soon (April 16), and I need to transfer the internet service to my new home so I can work from home. It seems like I can't schedule a technician to set up internet (the call center that schedules is closed, and I also called my local ATT and they said their technicians aren't w

I am visiting from Bangladesh and have my Robi Airtel roaming activated. This network supposed to connect with AT&T as partner network, but is not connecting to At&T. I have tried to connect manually and it didn't work. Switched off phone, took sim out, re inserted and tried too but didn't w

Wish there were more choices for cell phone providers, because AT&T really doesn’t care about it’s customers. I tried going into the store, going on line, and then finally calling customer service after an hour and a half wait on hold. I just needed them to remove an iPad from our bill that hasn’t b

I'm addressed as 'ATT Mail' to anyone I send an email to - when I look for my name in an email sent to a group of people - I'm there as 'ATT Mail' I wanted to check my profile to see how I could change that and noticed my email was 'unverified' - so thinking maybe if I verify my email that might cha

I inherited my parents home, which 10 + years ago had both a land line AND DSL Internet. My mother dropped both (she did not use a personal computer enough to justify paying for the internet, and her cellphone carrier was Verizon and just used that for all calls). Today I called to get a landline in

I ordered the iphone 11 right after i submitted my order I got an email saying that it was cancelled and i did not receive my refund. So I call customer service and the lady tells me to call my bank. Why would i call my bank if i gave my money to At&t? Ijust want my money back.

I don't have access anymore to the email address associated with my photo storage account and can't login. I have tried emailing you repeatedly but get no response.  How can I change my email address associated with my account?

I applied to an AT&T careers job almost a month ago through the careers website. I made it all the way to the virtual training and since then haven’t received any emails. My main problem is that I’ve tried to log in to my account but can’t because I’ve forgot my password. I’ve tried sending an e

I was trying to unlock my phone since two weeks ago. And on every time I try I get same error "Looks like we're already processing a request for this IMEI. Check your request status for more info." Its seem there is other request submitted before me. what can I do or how to cancel the request

I recently applied for the ebb benefit plan. I received a email from lifeline 12/25/21 saying i had been approved and had until 3/25/2022 to register with a phone company. I then received a call from at&t stating i had been approved and received my approval number. Since i hadnt purchased a mobi

If I buy a refurbished phone from Amazon and have my number transferred to it, will that void the installment plan on my current phone? Will I have to pay the balance on my phone or can I continue with the installment plan which is being paid by monthly credits?

We were suspended, but we were told we had till 6/30 because of Covid 19. This is our only phone and we have children at home. Can we get help

Since I am on insurance and they are giving me a new phone to replace the one I have now. What phone will they give me? Right now I have the IPhone 8 Plus does that mean they are going to give me the IPhone XS Max?

The map shows fiber is available however it is not available on my street (Cranberry Crk). Can you tell me when fiber will be available in this neighborhood. Patiently waiting.....:)

Is this possible?

I purchased a cell phone on 7/25/19 because customer service told us that as a veteran I was eligible for this promotion and I would get 25% off our cell phone service, $15 off Direct Tv and $15 off Internet service for as long as we have service with AT&T - this offer didn't expire until the end o