Hello Community!   I'm pleased to also announce that Android Nougat for the AT&T Samsung Galaxy S7 edge has been released today (2/17/16)!   Have you been looking forward to this update? Are you ready to experience the newest iteration of Android? Sound off in the thread below.   For more informatio

I got a spam SMS from 31850 asking me to sign up for some quiz, I just ignored it, I've always heard not to reply 'STOP' to spamers because then they know your number is real and being spammers they don't care what you reply. I've seen messages on this board where people reply 'STOP' and it does no

I recently lost my phone and SIM along with it with pretty much no hope of finding it again. I just bought a new phone & SIM, is it possible to keep my same phone number? Or should I cancel my Go Phone account (using my BB Bold 9900) and just set up a new account with my new phone? Not sure how this

Hi i am on a 2 year contract mobile share plan with one of my friend. And i will be going overseas for 2 months. Is it possible to suspend my at and t plan for 2 months and how much would my friend be charged when I'm gone?

Restarting and Factory Resetting your gateway is a common fix for many issues. However, if there is an issue in your area, this will not help. To check to see if there are any issues in your area, check out this post.   Things to note while the gateway is restarting: Some LED lights will

I installed a M-Cell a few weeks ago. Now, maybe once or twice a day, my iPhone rings once, but no-one is actually calling or texting. When I go to call records on the phone, there is no recent in-bound call shown. Anyone else had this issue? Thanks in advance. W.

I'm trying to configure my Microsoft Outlook 2011 MAC email program to send and receive my att.net account.  I can't seem to find the configuration information.  I tried using the pop.att.yahoo.com port 995 and smtp.att.yahoo.com port 465 configuration as indicated in a previous version of Outlook.

cwtv.com  -  All I get is a black screen when I try to watch a video. Using xp 3latest version of flash playerFirefox 9 and IE 8Tired two different computers. Is AT&T blocking the CW videos?

Today I noticed a problem with my email contacts missing in my sbcglobal.net/yahoo email account.  When I click on the contacts tab it says I have over 120 contacts and displays them all.  When I click on a list of contacts that I created it says the list is empty, then when I click on "all contacts

For the past three days I've had some serious lag issues making it nearly impossible to play online FPS games (constant warping/teleporting when trying to walk ingame). Last night I unplugged the RG for a good 30 seconds but that didn't fix the problem. This problem is constant... it happens all day

On the Settings->Diagnostic->DSL tab on the modem/router config page (/xslt?PAGE=C_5_3)...How often does the bitload graph update? What is the interval in the graph? (meaning what is first column, what is second column, etc...)  In Uverse realtime I saw it was in Mhz but I could not figure what the

I'd like to monitor my U-verse Internet usage but it seems that the online usage tool does not even kick in until you get to 65% of the 250 GB. It seems I've never crossed that line. Any ideas on how to keep track of usage below 163 GB?

I just got ATT UVERSE today (switched from comcast). After doing the setup, almost everything is working except my wireless connection of my media server (on my desktop) to my TV.   On the TV, I can connect to the internet, but am not able to see the media server that is running on my desktop.  I us

Hello, I recently disconnected my TV service with U-Verse and downgraded my internet to the 12 Mbps plan. I have signed up for Netflix and have been having constant issues with their instant streaming. Anything I'm attempting to watch loads fine and plays on average for 15 minutes, then gives me a

Securing a wireless network with an AT&T-provided gateway  >  personalize your support

AT&T's Speed Test   What are these web error messages?   Verify the setup of your DSL modem or gateway   Understand the status lights on your modem or gateway   Troubleshooting your AT&T High Speed Internet connection   Troubleshooting slow speeds   Troubleshoot and resolve Internet issues  

I just recently had my RG replaced with the new 3801 HGV modem.  The wirelss network key works fine to access secure wifi, but the password does not work on resetting the statistics that I collect occassionally on my PC.  I had used a different password with my previous RG, but that password does no

The wiring done in our recently purchased house is causing a lot of signal issues and I want to clean it up. However if I am going to be in the walls I want this done right. I plan to leave coax in the walls but can easily drop a cat5 line to the boxes from the RG if necessary. What is considered su

Hello, I was wondering what the right way to hard reset the 2WIRE 3600HGV router is? Thanks for responding

Is it possible to have incoming calls to my LAN line forwarded to my hotel room while on vacation or to my Verizon wireless cell phone?  Thanks!