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Understanding Sales Taxes Charged

Can anyone explain the difference between "City District Sales Tax: and "City Sales Tax", both of which appear on my AT&T U-Verse wireless, internet, TV and U-verse Voice billings? How do they differ from "Local Sales Tax" which is listed as a separate charge?

Questions

7.4K

8

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0

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Unable to Install AT T Internet Security Suite

Hi, I am unable to install the ATT Internet Security suite (aka McAfee Antivirus suite). Following are the details. 1. I have a windows 10 computer, which had a previous version of McAfee (also through ATT internet and expired). I uninstalled it using instructions on the KB article page (unins

Questions

26.8K

230

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ATT Fiber, upload speed faster than download speed

I've had the 1G internet for about a month and I consistently get 2x - 3x faster upload speeds than download speeds. I've checked with all devices (iPhone Xr, iPad Air, LG TV, MacBook Pro, all of them 1-2 years old except for the MBP) and they all show the same to varying degrees. So, if my iPho

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6.1K

11

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How do I change my WiFi password and name?

Learn how to change your Wi-Fi Password and Network Name There is a super-easy way to reset, or change, your Wi-Fi password or Network Name on your NVG with Smart Home Manager! You can use our app too! Download the app (iTunes or Android) or check out the web version. Sign in to the app us

Questions

288.8K

18

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Lost phone & SIM, can I still keep same number?

I recently lost my phone and SIM along with it with pretty much no hope of finding it again. I just bought a new phone & SIM, is it possible to keep my same phone number? Or should I cancel my Go Phone account (using my BB Bold 9900) and just set up a new account with my new phone? Not sure how this

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60.9K

7

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How to Restart and Factory Reset your Gateway

Restarting and Factory Resetting your gateway is a common fix for many issues. However, if there is an issue in your area, this will not help. To check to see if there are any issues in your area, check out this post.   Things to note while the gateway is restarting: Some LED lights will

Questions

363.6K

4

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Way to track usage?

I'd like to monitor my U-verse Internet usage but it seems that the online usage tool does not even kick in until you get to 65% of the 250 GB. It seems I've never crossed that line. Any ideas on how to keep track of usage below 163 GB?

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4.6K

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Instant rebate not showing in cart in AT&T Premiere Store

I'm trying to pre-order the HTC One X.  I am currently using an iPhone 4 with a grandfathered unlimited data plan.  On the phone selection screen the One X shows a price of $199.99 including a $100 instant rebate.  When I add the phone to my cart the instant rebate disappears.  I've read throught th

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4.1K

4

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Why is the att homepage so difficult to use.

att.net will not allow me to back out of an article. what`s with all this twiiter {word filter evasion}! I don`t twitter. I want to read articles with no extra crap popping up everywhere. I want to be able to back out to the homepage. I`m so frustrated with att forcing ads and crap all over the plac

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2.1K

1

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Swap iPhone SIMs, what happens?

I have two iPhones on a family plan, a 4s and a 3GS. Two questions: 1) Can I swap their SIMS, and if I do will the iPhones swap phone numbers? 2) Will their AT&T contracts, which have different expiration dates, move with the SIMs or stay with the physical phones? Any info, many thanks.

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3K

3

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Contacts on Iphone 4

Are the contacts on the Iphone 4 included in the backup to iTunes?Just wondering because i will be replacing one of the kid's Ip4 with an insurance replacement and i don't use an iphone so not familiar with what is included in a backup.She has not upgraded to ios6 yet, so would she also need to do t

Questions

8.3K

3

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Problems with the phone on Sony Ion since update to ICS

I recently updated the os on my Sony Ion to ICS.  After the update it was glitchy.  It used up the battery very quickly, and ran much slower.  But it did still work.  I could send and receive calls and texts.  Well, for two days I could.  Then the phone shut and would not charge from the wall charge

Questions

2.7K

3

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So no joy on using a router behind the 2Wire with more than 1 IP?

So thing were working "decently enough" when I was using a Netscreen 50 with 3 static IPs, 1 of them being mapped.It would get a few time out remoting in, which I always though was due to my TOE card, till now. I changed out my Netscreen to a Cisco 851w and all heck broke lose. I was getting time ou

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2.2K

5

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Password for my RG statistics

I just recently had my RG replaced with the new 3801 HGV modem.  The wirelss network key works fine to access secure wifi, but the password does not work on resetting the statistics that I collect occassionally on my PC.  I had used a different password with my previous RG, but that password does no

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1.6K

2

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Upgrade Bait and switch?

Why won’t att honor their listed on web page price of $30/ month for internet 50 speed. When I went to checkout it came up as $50/month. So far on phone with att rep for 57 minutes but he can’t resolve, tried chat, posed questions,it said 1hr for reply. I took screenshot of webpage that I am refe

Questions

89

1

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Phony charges?

I use my phone very little and balance goes down too fast (3-2min calls @$.50 ea and balance dropped $10.00).  How can I check my latest charges?

Questions

3.8K

3

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Can I use an unlocked older iphone to replace my dumb phone for my AT & T phone service?

I have an used unlocked Phone that my daughter had on her at&t account that she replaced. I have an AT &T cell phone (dumb phone) and want to upgrade my AT &T service to be able use the smart phone. First can I do this and second do I have to sign up with a 2 year contract with AT & T ? Thanking you

Questions

3.8K

2

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Unlimited pre paid & hot spot

Hello,I have the unlimited prepaid plan (60$/month, unlimited texts & calls, 2Gb of data).4G is working great but when I try to activate the personal hotspot on my iPhone it asks me to call to activate the option or go to the AT&T website. I didn't find anything related to tethering in my options so

Questions

10K

4

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Moving to UVerse to AT&T TV

Hello, I would like to know what happens to my Uverse if I want to switch to AT&T TV.Looking for some details about disconnect, what to do with the old equipment, what will happen with their DVR content, what will happen with any sports subscriptions, etc.

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209

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MGM tv, Sony Tv in favorites

Have the HD Premium tier with Redzone etc. I have added to my favorites MGM and Sony channels, but when I list my favorites they do  not appear. Redzone shows up. This on a VIP1216 STB. The channels show up ok in favorites on my other STB's. Do I need to reboot the STB to get them recognized?

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1.1K

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