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I received my first bill including setup cost and payed it with auto pay. I was promised a $10 credit per line per month if I used auto pay. Why hasn't it been applied here?
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AT&T Fiber Account
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I am trying to order a new phone on my corporate business account but have it picked up at an AT&T store in India. Is that possible?
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Account Features
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I have a vehicle data plan only and vehicle doesn't receive 2FA text message for login. What's the alternative if vehicle plan is the only number on the account?
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Wireless Account
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We couldn't verify this order really came from you. For your security, we canceled it. Don't worry. Please I need solutions from this
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Wireless Account
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Hi I was told by one of the customer service representative that teacher discount could be applied even if the authorized user is a teacher (doesn't have to be the actual account holder)and she further stated that if anyone says otherwise they should look under the resources that are provided to th
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Wireless Billing
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So my phone plan just renewed today, and the funds have already been removed from my bank account for it, and I got the usual text that tells me when it's renewed next and it says it's set for tomorrow. It makes no sense, I haven't upgraded my plan or anything.
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More AT&T PREPAID Discussions
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We went to upgrade to Iphone15 and it will be shipped - We went to a store to see what was in stock and since there was no phones in stock, we agreed to have them place the order. The (Edited as per community guidelines) Automatically included us in protection advantage for 1. What a (Edited as p
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Wireless Billing
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I qualify for $75 under acp tribal land i changed the plan and it deactivated my service
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Plans & Features
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O- I started an online chat today because of a failed understanding when I called customer service the first time. I’m in the the process of buying a house and my mortgage company needs a reference letter for my payment history. During the online chat, I waited at least 30 minutes until I got connec
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AT&T Internet Account
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10G of free data for 60 days do to covid19 crisis and you concern . Thank you very much. You have no idea how much that helped my wife and I. We have just recently moved from Texas to Colorado. I have a Video doctor visit Monday with No data. Thank you It doesn't take much to matter a lot
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Wireless Account
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Will calls and text made over wifi with cellular service off show up on my bill or call/text log?
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Wireless Account
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I've been nearing my data limit for the month (4GB) over the last 3-4 days. AT&T sends me a text every morning that I am anywhere from 500-800MB of usage closer to, and then beyond, my limit. Both my phone data usage menu and AT&T's data usage logs do not show anything more than 200MB of dat
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Wireless Billing
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My service was disconnected and I was told that AT&T has signed a do not cancel service due to the pledge that they signed to not cancel services due to the Coronavirus. When will my service be reconnected? This pledge is active for the next 60 days. I will make a payment on my bill in 2 weeks.
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Wireless Billing
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I see the bill increased by $5 per line on Oct. Called ATT and found out about this change. When did ATT send the notification on this change? The guy said either an email or text was sent out around June or July. I searched all the emails and can't find it. I would like to find o
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Wireless Billing
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I’m not the kind of person who would ever annoy a worker or create drama. But you gotta hear this story before signing up for them: 1) reaching an assistant will take you about half an hour. Multiple AT&T employees hung up on me today for no reason. 2) they charge you for international phone ca
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Wireless Billing
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We have been trying to cancel landline since June of this year. We have spent HOURS on the phone with 'customer service'..no help..no one has records..no idea what number is, agents hanging up. I have sent Death Certificates, and made countless attempts to rectify this. BUT STILL GETTING BI
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AT&T Phone Account
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Is there a discount to be on autopay if you don't have AT&T Wireless and just have Fiber Internet and U-Verse? Thanks.
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AT&T Fiber Account
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These are on my bill and an extra $40 for both of these services
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Wireless Billing
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I had 3 lines with AT&T Small Business from May 2016 to December 2020. My account is located in California. I was planning on switching over to T-Mobile so I called AT&T multiple times to cancel my account prior to my billing cycle ending on December 2, 2020. I could not get anyone to t
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Wireless Billing
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On November 14, 2019 we had a major house fire that destroyed the entire contents, including the AT&T 2-Wire Uverse modem. When I notified AT&T of the fire, the customer service representative said since the modem was destroyed, I did not have to return the modem. We didn't notice at first, but onl
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AT&T Internet Equipment