
Billing help
Learn how to sign in, view and pay your bill online, change your service, and more.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
I have ATT fiber (1 Gbps) with a Pace 5268ac router. But when I connect a mesh network the download speed is capped at 70 maps while the upload speed is at 940 maps. The is measure from the mesh built in speed test. This happened with both Deco and Orbi mesh networks. The mesh routers were plugg
Questions
• AT&T Fiber Equipment
Accepted Solution
Official Solution
All my AT&T email accounts stopped working with Outlook 365 in July-2020. My current work around has been using my iPhone/IPAD or logging into https://currently.att.yahoo.com/ website to access my email accounts. Please advise how to resolve so that I can access my AT&T email accounts
Questions
• AT&T Internet Security
Accepted Solution
Official Solution
In particular, the LG v60 models LMV600EA, LMV600TM2XACANCB/LMV600TM2XA, and LMV600TM. Are these models compatible with the most often used 4g bands on at&t? Are they compatible with or able to use or capable of using in the future AT&T 5g? Thanks.
Questions
• Other Phones & Devices
Accepted Solution
Official Solution
Hi, I have problem accessing file host provider. I can access the website without problem if I use a Free Anonymous Proxy Browser like https://hide.me/en/proxy I also have no problem accessing other website. The problem persisted even though: (1) I restart my ATT Modem. (2) I restart m
Questions
• AT&T Internet Features
Accepted Solution
Official Solution
Can you purchase your own modem or do you have to lease from ATT?
Questions
• AT&T Fiber Equipment
Accepted Solution
Official Solution
Every once in a while in NOVA, the cell signal has an issue where i get 1-3 bars, which is fine, except there is no internet connection or data connection. I cannot access google, Instagram, twitter, or anything else on my mobile data. AT&T, please explain this situation, there is no way to tell the
Questions
• Apple
Accepted Solution
Official Solution
I have run the speed tests, done all of the tips for improving my speed, and it is still in the 6/.7 range. The last tips to try are to add a Wi-Fi extender and/or new modem. I am in a small apartment and do not have any dead spots. Is there an extender that is compatible with this modem? If so
Questions
• AT&T Internet Equipment
Accepted Solution
Official Solution
I am in my home country. my prepaid number doesn't work here. I cannot create an At&T account from my home country as the temporary password is being texted to my phone number which doesn't work in my home country. I need to keep my number activated. if i dont acitivate within 10 days I w
Questions
• Account & Usage
Accepted Solution
Official Solution
Stingray Music error "player could not be tuned to unexpected error" I have have unplugged TV from box, reset box and still having issue.
Questions
• Watching U-verse TV
Accepted Solution
Official Solution
First time posting, so any help is appreciated. 1) what is the difference b/t H+ and HSPA+ and 4G/LTE? 2) if they are in fact different, as noted above, my phone is showing h+ only (after i changed my APN from out of the box). does this mean i'm getting 4g? the 9195 model of the s4 is supposed to be
Questions
• Android
Accepted Solution
Official Solution
I need to guys e mail me or send me my statement out going calls ang in going calls start to September 2019 to Feb. 20/20
Questions
• AT&T Phone Account
Accepted Solution
Official Solution
I need to have the phone number on my profile changed as it is not mine, it is my spouses. The same number shows up on both mine and my spouses profile and I need to change it so I can use the SyncMyNumber function. I have talked to literally 8 people and not one of them can actually help me.
Questions
• Wireless Account
Accepted Solution
Official Solution
My plan now is the25 dollars pre-paid plan (pre-paid a whole year 300 dollars). Could I change the plan to 25 cents minute plan? because I have paid 300 dollars for a year's plan, and I use it only a month. if I change it to 25 cents minute plan, will you return the 275 dollars to my account balance
Questions
• Plans & Features
Accepted Solution
Official Solution
I previously worked for AT&T corporate and Cellular World and authorized dealer. They are unable to process my ATTUID. What is the issue? From my understanding, once you are assigned an ATTUID, and ever need it again with the company or affiliated companies, you only get one in a life time. How
Questions
• Community lounge
Accepted Solution
Official Solution
My now ex-boyfriend got me an unlocked Samsung Galaxy S21 5G+ for Christmas, and I put an AT&T Sim card in it and cannot get it to activate.
Questions
• Samsung
Accepted Solution
Official Solution
I've got 20 acres of land than an underground cable for at&t runs across rendering those areas useless for anything....am i owed any type of compensation by the community the underground cable? It was there when i bought the property, but not disclosed that you cannot develop any of those parts
Questions
• AT&T Phone Equipment
Accepted Solution
Official Solution
code 77258 what’s it mean I have seen this and want to know is someone hacking my acct??
Questions
• Account & Usage
Accepted Solution
Official Solution
I have been an att customer for a while and love the prepaid service. But I have several phones with 4GLTE network with PTT and would like to utilize this function. Is it possible to use PTT on my prepaid account?
Questions
• More AT&T PREPAID Discussions
Accepted Solution
Official Solution
Some kids ran over my box and now I don’t have internet. How can I rewire it myself? I need the color codes and where they go.
Questions
• AT&T Internet Equipment
Accepted Solution
Official Solution
I am fairly new to ATT. I am only in my second month of service. I did not get a phone from ATT when I switched. I bought a new phone at full retail from Best Buy, as I prefer my device be unlocked and fully owned and free to do as I wish with it. Old habits. My previous phone was not compatib
Questions
• Phone & Device Upgrades