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U-verse gateway authentication failure

I was cleaning up some wires and unplugged my modem and when it was plugged back in I'm getting a gateway authentication failure when trying to access the internet. My TV no longer works either. My power local internet and broadband lights are green, while service is lit up red (3800 hgv-b modem). I

Questions

 • AT&T Internet Features

364.3K

8

0

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Turning off WiFi hotspot to save electricity?

I have U-verse internet service, and a desktop computer plugged into the big modem unit provided by AT&T. Everything works just fine and I have no complaint. I understand this unit also provides a WiFi hotspot, which I never use under normal circumstances. Is there some reasonable way (perhaps via s

Questions

 • AT&T Internet Equipment

4.1K

3

0

0

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Z998 annoying notifications

Z998  I hate this phone.  It won’t shut up.  It is always sounding off with meaningless notifications.  I have tried everything I know to turn them off.  AT&T stores are of no help.  If I have an incoming call, or if I have a text message or the alarm clock goes off, I what it to let me know.  Weath

Questions

 • Android

2.6K

1

0

0

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FAN Discount Change

I want to change my FAN from my school to a company that I intern for. This company doesn't issue e-mails for their interns so I can't do the online verification process. I am just wondering if I could painlessly change it to this new FAN without the hassle of going to an AT&T company store. I can p

Questions

 • Wireless Billing

37.9K

3

0

0

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Official Solution

what is internal memory?

I have a lg optimus phonei have one gb of internal memory and a small system memory so i move all my app to internal memory .but my phone still says i have 40mb of system memoryso i clear data out of my appsfacebook google play system google play etc .still says low memoryam i doing something wrong?

Questions

 • Android

2.3K

5

0

0

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Deleting multiple recordings

Is there a way to delete multiple recordings at once? Like I wanted to delete 4 episodes of Duck Dunasty today and I had to go into each one and delete them, is there an easier way to do this? I'm used to pushing the red button on my directv remote and being prompted to delete is AT&T set up like th

Questions

 • U-verse TV Equipment

28.1K

13

0

0

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What is "SPECIA FEES NON-REFUNDABLE CREDIT FEE" ?

When I received my first bill for AT & T U-verse TV and Internet services I have fell out of my chair . For one month of service AT & T claimed $ 606.52 (for bundle of $49) . On the second page of the invoice I discovered that the $ 449 deposit that I agreed to pay with my credit card has been trans

Questions

 • U-verse TV Account

4.8K

7

0

0

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LTE Bands in my area?

I'm wondering if you can please tell me what band(s) AT&T LTE uses in my area.  I'm looking at possibly buying an off-contract phone from a third party and want to be sure it matches with the LTE available in my area, Iowa City, IA. Thank you.

Questions

 • Network Coverage

13K

4

0

0

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I want my IceCreamSandwich back...

Hi,I've got 4 Samsung S3 SGH-I747, purchase in December 2012.  The original OS on all was ICS.  Last week, only one was pushed Android version 4.3, JellyBean.  None of the other phones have been pushed this update.  Every day, as I use/access more functions or apps, I encounter glitches.  Some are u

Questions

 • Android

3.4K

18

0

0

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How much does it cost to text someone in another country?

I am an American living in the US with an American cell number.  My friend is American with an US phone number.  She is currently visiting Europe for a week.  She and I have been texting all week.  I text her US number while she is in Europe and she texts my US number while I am home in the US.  Wil

Questions

 • Wireless Account

96.8K

5

0

0

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How to end programs running in background ios7?

How to end programs running in background ios7?

Questions

 • Apple

2.2K

2

0

0

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Can't order any new recordings this evening.

Tried to set up a couple of recordings this evening.  However all we get is message that TV service is not currently available......Try again later.  Existing recordings  play OK.  Recording sessions already ordered are doing OK.  Just cannot order any more.  Tried all three boxes.  Same story.  Per

Questions

 • U-verse TV Equipment

1.9K

2

0

0

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Switching a Mobile Share tablet to phone, while the tablet is under contract: possible?

I'm a bit stumped, and want an idea of what I'm getting into before I change. Long story short, I need another phone line on the Mobile Share plan, already have an iPhone I'd like to use, and just want to replace the iPad line since it's not used much. The iPad is under contract. Would this be possi

Questions

 • Wireless Account

6.7K

3

0

0

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Galaxy S4 not connecting to WiFi

My Galaxy S4 detects my WiFi and will connect but then disconnects with a message "will reconnect when network quality improves". All my other WiFi devices connect without issue. I have tried a cold restart but still have the issue.  Have not had any problems like this since I owned the phone. Any s

Questions

 • Samsung

3.1K

10

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0

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Should I switch to the $160/four phones plan if I currently have unlimited data?

My current family plan hovers around $240+/month for four phones, two of which have unlimited data. I understand that at&t no longer offers unlimited data plans. The two phones with unlimited data typically use between 10-15 GB/month and although it is possible for us to cut back, I assume that if I

Questions

 • Wireless Billing

4.8K

7

0

0

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Official Solution

Confusing equipment return instructions: UPS or USPS?

Hi. My gateway went out and  AT&T sent me a new one. (three days later than promised, but that's another story) In the box was a sheet with instructions telling me to take the broken one to a UPS store. There was also a label for sending it back via USPS. I don't care one way another as long as I do

Questions

 • AT&T Internet Equipment

2.4K

1

0

0

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How to get NBI account

I know that normally the NBI is reserved for business accounts with tax ID's. But I also know there are a lot of  regular accounts under the NBI market that are not under a business name with regular social security numbers and even have FAN discounts attached. I have 1 number I want to port in from

Questions

 • Wireless Account

9.7K

12

0

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Official Solution

HD Voice / VoLTE on Unbranded (Non-AT&T) Devices

I understand the initial roll out of AT&T HD Voice supported only the Galaxy S 4 Mini, and that additional AT&T LTE phones may received firmware updates to add Voice Over LTE compatibilty. My questions relate to non-AT&T phones.  I currently use a Sony D5803 Z3 Compact.  This phone was designed by S

Questions

 • Network Coverage

6K

6

0

0

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Galaxy S4 Battery Drain

I love my Galaxy S4, except for a battery drain issue.  Last night, I went to bed with about 80% battery remaining.  6 hours later, it was down to 32%.  That's unacceptable, as the phone wasn't really doing anything while I was asleep. I have all of the "cool" features - GPS, Bluetooth, multi-window

Questions

 • Android

26.3K

19

0

0

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Closed

Internet Equipment fee increase?

My high speed internet equipment fee went from $6 to $7 without notice.  Anyone else?  What's up with this? o.O I can't find anything anywhere about it...

Questions

 • U-verse TV Account

3.5K

2

0

0

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