Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

https://www.att.com/plans/unlimited-data-plans.html You still get the HBO too.  Sign up here for the free HBO at http://att.com/unlimitedplus    

Okay first off without a word spoken or death certificate they moved the account into my daughter's name and said its because she was using her phone for a month bc she was in between getting a different home internet when we got her plan with ours it was unlimited so she had no idea the charges wer

My family and I were looking to switch to AT&T for our mobile plan. I am having a hard time understanding how the AT&T Unlimited &More plan ($40/mo per line = $160) is somehow ending up at $215 a month when I go to check out? I understand that taxes have to be added but $55 in taxes? And to continue

I was on the phone with them today, had to open an "Case" with them.  The only thing that the support rep could see was that it was apparently done at a store - yet conveniently could not tell me what store or by whom.  I had grandfathered iPhone unilimited data plans, four of them. Neither the Rep

This thread is to continue the discussion on the closed thread regarding "free phone" promotions and trouble getting those promotions honored (https://forums.att.com/conversations/wireless-billing/att-not-honoring-promotions/60306ec6fd06b771a28b30de?commentId=60a4420e8c74ef3172539d58) Several AT&

With the AT&T Unlimited Elite wireless plan, does HBO Max appear on my bill as a charge with a corresponding credit?

I changed a plan 2 weeks ago. They did not inform me that they refused to back date it to the beginning of the bill cycle. I was clueless that I was going to have a $255 overage fee on an unlimited tablet. I have called in. I have been transferred to multiple people in multiple departments. I am cur

ATT has the worst customer sevice. They hire bunch of people from poor countries for phone support. They dont even speak or pronounce words properly. They keeo saying thanks for no reasons. A guy yelled at me for asking and telling that he is wrong. And they call it customer service. ATT is a fra

I plugged in my iPhone 13 to my i mac to back it up and save my photos. The phone went in to mobil hotspot mode and in 14 min (while connected by wire!) to my computer used up my 3GB unlimited data (then it isn't unlimited?). AT&T texts immediately arrived alerting me to the "opportunity" to pu

When reviewing my account I noticed that there is a Charge on 3 of my 5 lines for DATA SOC! What is this for? It’s never been on there before and if it’s normal then why ain’t it on all 5 Lines! Another question is how in the world do I remove all the devices listed under each phone number for e

They suspended my account shorty after placing account on vacation hold. When I tried to fix the proplem, a coustomer service person I spoke with over the phone lied to me about what my time frame was to take care of it all. I want to see if anyone has advice on how to get my plan back. Has anyone b

In March 2021, AT&T announced that it was Expanding 5G to All Consumer Customers on Unlimited Wireless Plans for No Extra Cost. The AT&T Unlimited Plus plan is included in the announcement as a 5G supported plan and the announcement states that, "If you’re a customer on the above listed prev

In March, 2023 I responded to an ad offering a free phone in exchange for staying with AT&T for 3 years and trading in an old phone. Deal was phone would be billed in 36 monthly increments, with a credit matching the billed amount. Result would be, after 36 months, phone would be free. What the

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

From what I understand, you offer only one HBO Max account per account, even if other users on the account also have Elite Unlimited service. This is reprehensible. Each ‘Elite Unlimited’ User should each get their own HBO Max account! You should at least point this out clearly in your promotional m

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

I think why everyone is having an issue with this business strategy is because of the verbiage and the appearance of promotional item. In many promotional advertisements they merely say get a certain "Dollar" amount off w/ an eligible trade in. The focus is on the trade in not the duration and the s

While recently visiting an A&T Store to upgrade to an iPhone 6s Plus for my wife's Christmas present, I learned my AT&T wireless plan had been changed a little over 6 months ago.  The change moved my account from an unlimited data plan to a 3GB per month data plan.  I did not authorize this change. 

I’m US-based and have an unlimited plan which allows me to make calls/use data roaming while in Mexico, where I’m currently working remotely. A big part of my job involves merging calls (so, calling someone, then adding a call and merging it to a three way call). However, when I tried to merge c