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momentarily suspend the account

good afternoon, i want to suspend my account for a few months because i won't be using it since i'm in Europe and won't b3 coming back until august. is there any chance you could help me in the process? Thanks in advance

Questions

 • AT&T Internet Account

12

1

0

Wi-Fi Password

Last year I had to get a new internet router/box. When I plug it in all of my old devices work on the Wi-Fi. However now I am trying to hook up a smart tv to the WI-Fi and it won't work. I do not have the old password written down. How do I find out what it is or do I have to reset and change it. If

Questions

 • AT&T Internet Equipment

6

1

0

#AT&T TECHNICIANS ARE NO SHOWS

My internet service has been out since March 14th, and the first appt was scheduled for Monday March 16th. Technician was a no show and I recieved no communication from AT&T. I called they said the appointment was canceled. When I asked for more information about why or whom canceled it they had N

Questions

 • AT&T Internet Account

12

0

0

Bellsouth.net. - can receive but no send emails.

Working from home on my laptop using the work email. Suddenly no emails will send, either from my laptop or from the office. We can receive only; no send.The error message is "Error sending message for delivery." I changed the password and rebooted and the same problem continued all day. I can't fi

Questions

 • AT&T Internet Account

11

1

0

Customer dispute potential legal claim

Hello, I have an account with AT&T MIS they provided a fiber connection to my business and have ignored every single ticket / customer support request I've made. I have several well documented emails and phone calls with zero followups, results, or accountability from over 10 AT&T employees. I'm cur

Questions

 • AT&T Fiber Account

14

1

0

Streaming not working on any device

I can login to my account. As soon as I try to watch anything either live or via My Library, all I get is a blank screen. I've tried this on multiple devices and browsers. I see a number of posts on this. Is any action being taken?

Questions

 • Streaming WatchTV

16

1

0

Been on hold for 3hrs

ATT has somehow submitted a 2017 closed account to collections in 2019. I just now realized it's on my credit report and the collection agency said contact ATT. I REPEAT, ON HOLD FOR 3 HOURS!!!!!!! ZERO ASSISTANCE... AND HAVE SPOKEN WITH 2 CSRs that said "hang on while we get someone that can help

Questions

 • AT&T Internet Account

25

1

0

Billing Issues

I terminated my AT&T stand alone internet service four day after the start of the new billing cycle. Upon calling and speaking with customer service I was informed that I will be billed for the entire monthly bill of $60.00. When inquired about prorating the bill I was told that I would be credited

Questions

 • AT&T Internet Account

14

1

0

How to get prepaid phone activated

Dropped flip phone and it shattered. Have a new ATT Phoenix LG 4 which I need activated. Do you just need my IMEI #?

Questions

 • Other Phones & Devices

5

0

0

How can I get an update on a fraudulent Uverse account opened with my stolen identity?

I have submitted the affidavit and stacks of paperwork proving who I am. I have called the number provided to me by the fraud department: DISCONNECTED BY ATT. I have called the global fraud account. I have sat on hold for 2 sessions of 40 minutes with no answers. Hung up. I have gotten through to p

Questions

 • AT&T Internet Email & Security

9

1

0

Porting Issues

I changed my phone carrier to Verizon and ported my current phone number to Verizon, however the phone does not have any service. The salesman says it’s because AT&T has not released my number yet (edited per community guidelines). How do I fix this issue?

Questions

 • Phones, Tablets & Devices

23

1

0

ipad prepaid

What happened to the unlimited plan for 34.99 a month ?

Questions

 • Plans & Features

12

1

0

I travelled for 4 months and can't suspend my account

Hey, if there is anyone there that could please help me I appreciate it so much. I have a pre-paid plan in the US but since the coronavirus situation happened I left the country and came back to Brazil. I want to pause/suspend my plan until I get back in the country, in August. I tried following in

Questions

 • Account & Usage

9

1

0

Call continues to not ring but goes to vmail

I noticed this problem earlier. I have removed apps and I tried removing the +1 before the number. I even restarted my phone in safe mode. Nothing seems to resolve the problem.

Questions

 • Samsung

2

1

0

my sbcglobal email address thru yahoo has been hacked

I found out last evening that my sbcglobal email account thru yahoo has been hacked.I changed password last nite 2 times and removed all filters that someone setup.Unfortunetly this morning, I went into recent activity and someone got in againI don't know what else to do??Any suggestions?

Questions

 • AT&T Internet Email & Security

33

1

0

AT&T Prepaid with Directv

I used my hot spot on my prepaid phone to connect to my Directv receiver to watch On Demand shows and it used all my high speed data. I thought if I was watching Directv it wouldn't use my data

Questions

 • Account & Usage

9

2

0

Urgent

My order is in progress and is supposed to arrive between today and the 10th but I would also like to cancel my order if possible and when I check my order status it says in progress and doesn’t give me the option to cancel .it has charged me but also says pending still. I’m able to buy another phon

Questions

 • Apple

12

1

0

Would you be able to help ! Port 25

Our MFP scan to email function cant work because of the blocking of port 25. Is there a chance you can help get that unblocked?

Questions

 • AT&T Internet Account

2

0

0

IPHONE

I found a lost iphone what do I do?who do I give it to?

Questions

 • Other Phones & Devices

7

1

0

Need help canceling services

Cancel service can’t find mine

Questions

 • Wireless Account

15

2

0

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