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Router will not track byte usage

I have a ZTE MF279 router from AT&T. On the whole, it works very well. I am pleased with my Internet service. However, there is one particular feature that simply does not work. The router administration program has a tab called Data Usage. Within that tab, you should be able to monitor the byte usa

Questions

 • AT&T Internet Features

15

0

0

Staying in Baja, Mexico for a few months. Data still work? I need GPS because I am driving. Prepaid plan for $45/mo

Hello, I will be staying in Baja, Mexico for the next few months and I am just checking to make sure I won't have problems using my phone there. I currently have the AT&T Prepaid Plan for $45/mo, which says I have unlimited calls and messaging in Mexico. In terms of data, it is important that I can

Questions

 • Plans & Features

44

1

Does ATT black list certain web addresses

Can't log into certain sites just in the last few weeks. Quick Books, fashion design, checking account

Questions

 • AT&T Internet Features

18

1

0

AT&T Free Message: Your attempt to connect to data service was unsuccessful. Please try again later

Hi All,Well it seems as though my mobile hotspot is having an issue with connection, it seems the upstream and downstream data is being pushed just fine.... however when I attempt to connect to the internet I receive a redirect page which states the following :" AT&T Free Message: Your attempt to co

Questions

 • Data & Messaging Features, Internet Tethering

1.2K

1

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AT&T Prepaid SIM Card Kit (Nano)

Hey Guys, I have a question. Next month I am flying to Seattle and I saw on Targat a prepaid SIM card kit with unlimited DATA in 10 dollars and I want to ask you what exactly this SIM provides and if I need to buy/pay extra for usimg the internet and make calls to another country outside of USA.

Questions

 • Plans & Features

39

1

0

Mobile Data Won't Connect - Alcatel OneTouch

I have an Alcatel ONETOUCH ALLURA (5056O) on ATT Prepaid, for 2 days now it won't connect to mobile data. (Exclamation mark on the data icon).I've already:- reset networking settings - I've doublechecked that International Roaming is ON - rebooted (hard reboot, holding power and volume down buttons)

Questions

 • Android

10

1

Request Fiber Internet

To whom it may concern:Multiple streets such as Bodin Rd, Claude Viator Rd, Valery Rd and many more in this area of New Iberia, LA are requesting AT&T to run fiber or update lines to the area to allow people to have access to more stable internet and requesting the requirement to be able to have new

Questions

 • AT&T Fiber Ordering

67

1

0

Cell Phone Can't Call or Receive

I've spent over 6 hours on the phone with Chat twice and Support 3 days trying to resolve not being able to call out or receive calls at my home location. We both have the same problem since Wednesday 8/26/20. Turned off phones, removed SIM Card, went to AT&T Store as recommended for new SIM

Questions

 • Network Coverage

39

5

0

AT&T kills my mobile network whenever I use a navigation app.

Just as the title says. I notice that whenever I use Google Maps, at random times, my mobile network would just completely die, and I could only get offline navigation. It goes away when I completely closed the app. This became a bigger problem when I was driving people on Uber. Ironically, I cou

Questions

 • Data & Messaging Features, Internet Tethering

54

2

0

Fiber under a mile from me

How can I go about getting information about getting fiber pulled 0.8 miles from the nearest line to my home? There are 27 homes that could be serviced between me and the nearest fiber line but calling customer service leaves me frustrated and no more educated than before. I've called so many times

Questions

 • AT&T Internet Installation

49

7

0

Who is responsible in AT&T for Customer Issues Resolutions?

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

Questions

 • Other Phones & Devices

447

1

0

Service is non existent

I work at a military installation; North Fort on JBLM in Washington. The data signal on that is completely non existant. Cannot send normal iMessages while on it. It is worse than a 3G signal. I would like this to be fixed. I have been an AT&T/Singular customer for over 20 years and do not wish to s

Questions

 • Network Coverage

19

1

0

No SIM error on iPad but it does not have a removable SIM - What do I do?

I have an iPad Pro 9.7 that I have been using for 3+ years. In the past couple of months the cellular connection would stop working at times, then start working again. It is still doing that more frequently now, but as the cellular stops working it flashes up on screen a "No SIM" error. But the SI

Questions

 • Apple

296

1

0

att cancels my orders

everytime i order online 5 minutes later i get an email stating att has canceld my order due to not being able to prove my identity what do i do?. can i upload a photo id or something?

Questions

 • Phone & Device Upgrades

18

1

0

Need help with Carrier Visibility unlock for Apple eSIM on iPad Pro

• I’d like to re-submit a request for Carrier Visibility so I can view and select another cellular provider on my 2018 iPad Pro 11”. Right now the only option available is AT&T. The prior request did not work. • This is not the same as device unlocking. The standard SIM is already unlocked,

Questions

 • Apple

74

3

0

Hotspot data shows 900 MB blocks of data -- which are estimates by ATT and do not reflect actual usage

My computer tracks the amount of data used on a connection. Looking at ATT's hotspot usage for my account online shows MULTIPLE 900 MB blocks (exactly 900 MB -- which shows it is not a real tracking of actual data used since to get to exactly 900 MB on 50 different occasions would be impossible).

Questions

 • Wireless Account

111

2

0

Data not working after a bill payment

After my bill was due, I payed the $65 monthly payment option and everything is working except for my data. When I access google or any website i get the free message "It looks like you want to use data but have none available" I use my mobile plan for a lot of things and this is frustrating. I've t

Questions

 • Plans & Features

58

1

0

Internet Speeds

hello, Currrently my internet download speed is 15.32 mbps. Im needing it to be at least 50. How could I resolve this?

Questions

 • AT&T Internet Features

16

0

0

What is physically needed to connect new Uverse service to my home?

I have DSL (6megs) on a dedicated phone like and want to upgrade to 75M Uverse. Is the new service going to also use those phone wires and connect up the same way to a new box that has wifi and Ethernet? I am trying to find out if new wires will have to be run and what type?  Thanks.

Questions

 • AT&T Internet Installation

442

4

0

Got a new sim card - NO Service

So i had to get a new sim card because my service was so bad. I went to the store but the they couldn't do it because my direct tv account is connected to my att bill. Spent 5 hours on the phone (that's on top of the 3 at the store) with them and was supposed to also get a call back from advanced te

Questions

 • Network Coverage

836

3

0

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