We have been without our phone going on two weeks. My father is an 86 year old living alone. We need to be able to contact him. Question 1. When can I expect services to be restored ?. 2  what compensation can I expect for prolonged outage? When I reported outage I was told that it was not AT&

I've had AT&T cell phones for ever, just added Fiber, phone and DirectTV. The AT&T website is so incredibly janky, and it's completely impossible to find out how to activate Call Protect to stop spam calls on the 'landline' (I know it's VOIP).   The web pages that describe how to set

I am currently building new home in Elk Rapids Michigan.  There is an AT&T telephone pole right in the center of the driveway location.  Who do I need to contact in order to initiate the relocation process?  Thank you in advance.

Hi, I have both a wireless and landline account with ATT. Each account has it's own ID and password.  I would normally go to www.att.com and and depending on what ID/pw I entered, I could go to either the wireless or landline account. Now, when I go to www.att.com, I can sign in to my w

A vehicle ran down the junction box that is located next to the street. Who do I contact regarding this incident?

I have AT&T Phone 200 service. Is this analog (landline) or digital?

I would like to know if a repair person can check a dead wire for a fee.

I have lost my voice permanently and the only copy is on my phones out going greeting. How can I retrieve that audio file in digital form to a flash/thumb drive. If I can retrieve that recording, my voice can be synthesized by AI. Please help or direct me where to go. My number is (Edited as per co

Hi,I know how to install NomoRobo on my IPhone. But I don't know how to stop Robo Calls on my AT&T Land Line. Is there a feature that I can use on my Land Line to stop the Robo Calls and harassing calls? Please Help

M y experience with AT&T over the past few years has been unbelievably frustration. (I've been a customer for decades.) I'm paying on a phone now I never ordered and I am going through the arbitration process. Someone calls me out of the blue several times with no warning and I can't take the c

Can I please get some help setting up a technician to remove these old lines that attach to my home from the street? Please advise.  Many thanks!

If AT&T’s My ATT app blocks a number I want to allow, how do I make that happen?

Tonight at just before 1:30 a.m. ET the router cut out. I was irritated, but figured it was just AT&T pushing another update of some kind. Once the router reset, my main computer, connected via WiFi, was unable to access the internet or the router (via 192.168.1.254). The top two lights (power and b

I am an attorney and my client has two old telephone line easements on its property that have very general descriptions of the location of the easement on the tract. I would like to see about getting the easements abandoned or designated to a specific area. Best, Craig Smitham (personal informati

I need to enable Locate Me so I can have multiple phone numbers ring when my VOIP phone is called, but it's impossible to find on the website. Instructions on the website are out of date. Help!

How do I get a port out pin for my landline number?

I got AT&T Fiber a week ago with VOIP home phone service (previously had AT&T landline on copper wires, but lines are badly degraded, terrible sound quality, so switching to VOIP). Internet is working great, but the process of getting VOIP phone service set up has been painful. I was told by

When dialing or on a call sound is only working for one of our handsets when it's used as a speakerphone. In other words when making a call we can't hear the dialtone from the earpiece of the handset; and when on a call we don't hear any sound from the earpiece of the handset. However dialtone and c

I have several VoIP phones I got from work. They are mainly PolyCom brands. I have AT&T fiber internet and home phone, but I would like to use my VoIP phones for clearer service. How can I get the server information to put into my VoIP phones?Cody

I recently finished new construction and the local power utility has established new power poles for the immediate neighborhood. I need AT&T to migrate their older services to these new poles so the old one can be removed (by power util).  No amount of calls or visits to local shops seems