ATT came through my neighborhood and installed fiber infront of all the houses, when will I be able to purchase it? They just finished my neighborhood the other day.

I’m upgrading from 1Gig to 5Gig. Presumably my old wall-mounted ONT in my closet and Pace 5268AC gateway will be replaced by a newer combined ONT/gateway BGW320. Can anyone who has recently had this done share your experiences and let me know what to expect? Was it an easy and quick job or did it

I'm moving into an area where, according to both the availability tool on the website and the customer service line, Internet 18 is the only service that is available. As a result, I have a few of questions that the customer service rep I talked and the rep at the retail store was unable to answer:

Because I am working at home and kids are taking lessons online, I would like to upgrade my internet from Internet 24 to Internet Internet 45. When I try to make the purchase, it says a technician has to come over to make the change. Is this something that can completely be done outside, seeing as

Hello I have a 5268AC router and am currently on a 100MBPS plan. I am getting nice fast speeds of 5-35mbps.    I have tried rebooting it. Consisting of unplug for 1 minute plug back in. Have done this twice within 2 weeks.  Also I have tried going to less congested channel

I have a prepaid gophone - an old 3G flip phone. Just got a new iPhone SE. Expect I need a new SIM card as the old one is unlikely to fit. Want to keep my old phone number and switch to a higher data postpaid ATT plan. Do I have to go into a store (want to avoid that right now)?  Can

Hello, I have been waiting for $200 Visa Reward card for more than 3 months. It was an upgrade offer for Galaxy S6 for my spouse. I confirmed with chat with an agent that I am eligible for the offer. If not, I would not have started AT&T Next with Galaxy S6. I have chatted a couple of times before t

Hello, I paid off my iPhone 12 and used it for a trade in for the iPhone 14. The iPhone 14 came with a return package for the old phone, and we had some personal stuff come up so we were getting close to the 30 day return window when we got it packed up and ready to go. We called and spoke to a st

How do I qualify to get a new smartphone every year   [Subject edited for better exposure]

Mine is working perfectly. It was running Windows 8.1 when purchased from ATT, but now I have upgraded to Windows 10. Now, when I check the devices under the family plan, the tablet, instead of showing up as an icon of the surface 3, now shows up as a generic phone icon. I am thinking that becuase o

When I first ordered this phone, it's estimated ship date was September. I cancelled the order. I checked back on AT&T's website and found that on the 7th of April, the estimated ship date was April 21st - 28th.I re-ordered. That date has obviously come and gone, and as of last night, the es

I have a 24 mbps plan as of right now i want to upgrade the highest speed which is 75 mbps but when i look on the downstream max rate is 55 mbps do i have to upgrade my equiment or anything else or it doesnt mean anytihng

Can I trade my iPhone 5c for an iPhone 5s on AT&T next? Now that the iPhone 6 has come out the iPhone 5s price has dropped to the 5c price before the iPhone 6 came out.

My son and I have requested the upgrade packaging kit 3 times since September and were given assurances and a reset of the upgrade time period, but still haven't received a kit. It certainly seems like an ATT strategy to delay the upgrade amount until we give up. I see others with this issue online.

So on Friday I bought a 32 GB iPhone 5 which was $299. I bought it with an early upgrade which cost me $250 and still have a $36 fee on the next bill. I am pretty disappointed with the phone so I wanted to return it, If I do, How much will it cost me an how much will I get back? I paid about $590-60

My wife and I are trying to decide whether to keep her iPhone 5S (upgraded last week) or "roll back" to her 5. At issue is whether there is a drop in the cost for her line if she doesn't upgrade. Currently, we pay $50/mo, but if we did a "buyer's remorse" and returned the iPhone 5S, would the line s

I purchased an iphone 7 plus last year on att next every year. There was a promotion going on, $650 bill credit monthly divided in 24 months if you give iphone 6/6 plus. I gave my 6 plus and I am getting bill credit. Now, as I am eligible to do upgrade to iphone X. If I upgrade my iphone 7 plus to i

I'm on a plan with 4 others who have iphone x. I have a an Iphone 12. Can i just upgrade my plan to 5g and not change others plan?

hello i was in an accident that left my phone stranded in the street it got run over and i want to know can i trade in or what do i do? i can't leave anywhere

Data Your Way is a Scroll Away AT&T is a pioneer when it comes to its products and services and we are doing it again! The Community Team is proud to announce our AT&T New Unlimited Wireless Plans!   Ready for the next level of communication and entertainment? Go to&nbs