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Help with payment

I am currently on medical leave due to a car accident I return to work after healing just don’t have the funds until I go back to work considering I make tips

Questions

28

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Want to use own modem with AT&T fiber

Hello, I currently the the AT&T provided Model: Humax BGW320-500 gateway for fiber. I have purchased AT&T extenders, but still get drops and/or low speeds on some devices. I believe it is because too many devices are connecting to the gateway. I would like to purchase my own modem that isn't

Questions

561

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iPhone 12 Pro Max trade in deal valid with T-mobile phone??

Mom had old iPhone 7 128 black that shows value of $350 when plugged into the tool on myAtt app. The IMEI is still locked by t-mobile. My mom still has T-Mobile so they don’t want to unlock. I am not adding a line, I plan to use the trade in value to upgrade current device.  is the trade in

Questions

237

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I need Call Records

How can I get a copy of my recent call records?

Questions

648

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I need access to old call logs

I need to find my call log from January 2018 to June 2018. Is it possible to retrieve that far back? If so, how do I go about it?

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173

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my s10e from at&t no network unlock

I am trying to network unlock to use for another charrier but there is no option this phone is fully payed of and has ben for 2 years and had ben using it for 5 years and still is no option for network unlock pls help

Questions

33

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Airties / Smart with extender with Fiber 1000

I have Att fiber 1000 service and get 980 mbps consistently on my computer and Xbox that have wired connections. But every wifi connection off the airties 4920 is only 200-300 mbps. I thought it was a limitation of the extender, but the Ethernet ports and specs say it is a 2 gbps device. Anybody kno

Questions

499

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0

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Suspending Service / Location

Hello, If I suspend service on my teen’s phone, will I still be able to see his location using either the Apple Find My app or the Life360 app (we use both)?

Questions

345

5

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Stingray Karaoke remove from bill

There is no easy way to cancel Stingray Karaoke on my account.  Please advise on how to do so.

Questions

251

3

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How do I bring over my old phone number?

What is the process so that I may bring my old number with me from my old carrier?

Questions

57

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How do I get an AT&T Junction Box installed?

Help. Moving to a new home in 3 weeks.  I have been told ATT is not in range of the house despite half the street has ATT.  I was told a junction box has to be installed.  Who installs this? Help!  My kids are virtual for school and I need internet service.

Questions

352

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I bought a go phone can i use it with my contract SIM

Is it possible to use a contract phone with a prepaid AT&T go phone I have the go phone can i just use my contract SIM with it

Questions

119

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change caller id

change caller id to phone holder instead of phone owner's name

Questions

290

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Oppo A53 phone not getting ATT Network signal (Internet & Voice)

I am using oppo A53 Android phone since last 5 months suddenly seeing issue that its not receiving signal since last few weeks, how to fix this issue?

Questions

211

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My device has no option to reset my voicemail password

my device has no option to reset my voicemail password

Questions

268

2

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Need help with unlocking the phone

I bought this device from Amazon USA, but I am from Saudi Arabia and I cannot put any SIM card on it. Please unlock it so that I can use it (Edited as per community guidelines)

Questions

98

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macOS Big Sur Issues with AT&T Internet Security Suite - Need McAfee Version 4.10

This is a problem that AT&T should address immediately. Updating macOS to the newly released Big Sur has rendered AT&T Internet Security Suite incompatible. The main issue is that AT&T is not offering version 4.10 which is available and that McAfee states as the fixed/compatible secur

Questions

379

4

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New AT&T Fiber Install/Billing Questions

Just signed up for the introductory 12-month offer to AT&T Fiber. A couple of quick questions. There is no way to Ethernet wire directly from the ONT Terminal to my own third-party router (ASUS RT-AC68U), as the ONT Terminal needs to communicate with an AT&T Device (like the Arris BGW210-700) to man

Questions

115

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Closed

Can I use my bill credits to pay off the rest of my installment plan?

Hi I’d like to know how I can use my bill credits to pay off the rest of my installment plan

Questions

361

3

0

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Closed

Swelling phone on the verge of exploding

I have an iPhone 7s that is on the verge of exploding. It was covered by the assuron insurance so that I paid $150 to get a replacement. No problem right?  ATT is insisting that I MAIL the phone to them. It literally is locked in a metal box as it is on the verge of exploding. When you mail pa

Questions

105

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