Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (88)

Relevance
Can't send text from Canada

I'm on the $45 prepaid plan. And am now traveling in Canada. I can make and received calls and also receive text messages. But when I try to send a text message I get this back:Cricket here! We are sorry but your text message failed. Your destination is not supported from your current location.Now t

Questions

1.8K

18

0

0

Can I block a phone number from texting and calling me on my prepaid phone?

I've looked everywhere and I can't seem to figure out how to do it. My device is the AT&T Z431. Any help would be greatly appreciated!

Questions

278

1

0

0

Sending text message stopped working on my Samsung Galaxy 7 Edge

I can still receive but sending a text messave stays in sending mode with out error message. Cache is clean. I have plenty of storage. I have AT&T for my provider. What happen.

Questions

121

1

0

0

Galaxy S7 message photos will not load

Galaxy S7, yeah I know it is an old model, but this phone is new.  If a photo is attached to a text message coming in, the photo does not automatically open.  If I click on the box, the circle spins for awhile, but no photo ever shows up.  If I power down completely and restart, the photo will appea

Questions

351

3

0

0

Texts appearing out of order

The last few days I've noticed that my text replies are out of order, appearing above what I was replying to, rather than below them. This seems to mostly occur with iPhone users (I have a Galaxy Note 4). I have tried resetting the time on my phone as I read that could be the problem, but no luck. C

Questions

5.5K

3

0

0

How I send SMS in West on att?

I have unlock phone I had before I move America. Phone I have run COS (China Operating System) and record to 4k video and have 23 mp camera on back. I pay 107493NTD get it because it exclusive limited edition. There 1200 company ever make. Smallest photo I take 5mb, smallest video 50-75 mb. Smallest

Questions

51

0

0

0

Huawei P10 SMS/MMS issue

I picked up a Huawei P10 and it's great so far. My one issue is with text messages. Some group messages were received incorrectly (they were marked as only sent to me even though they're MMS) and Facebook Messenger is unable to reliably see the SMS/MMS messages on my phone. Basically, new SMS/MMS wi

Questions

443

0

0

0

Cannot Receive Group SMS from non-iPhones

Hello, Iphone 5s, I can receive and send texts to iphones, group iphones only chat as well as I can receive texts from individual non-iphone SMS. However one group chat I have with 2 iphones and 5 non-iphones I do not receive any SMS messages for hours, then 30 all at once, then nothing. Please help

Questions

499

1

0

0

iPhone to Android SMS/MMS text fails when using WiFi Calling

Hi all, I am having an issue sending text messages to Android users from my iPhone 8 on iOS 12.2. I get a "Not Delivered" error and can only resend when I move into cellular range again. The issue only occurs when WiFi Calling is enabled and there is no cellular signal. My wife's identical iPhone 8

Questions

184

1

0

0

Switching SMS app How to convert Advanced messages to basic messages

I don't like the view all function of Samsungs Messages app and I want to switch to Android Messenger. However the sent messages I sent over the last few days where sent as Advanced messaging. How do I convert those to Basic messaging without having to resend them? Going to be a very very long day o

Questions

4.9K

9

0

0

Cannot receive SMS/MMS from non-AT&T customers

Some basic facts:-Originally had Google Voice # (630-xxx-xxxx) routing to my non-AT&T phone (Google Pixel) (309-xxx-xxxx) and started to see slow and out-of-order texts a few days back from non-AT&T customers-Assumed GV was the problem, ported the number to my device, completed successfully yesterda

Questions

259

1

0

0

Question about E-Mailed Text messages

I receive pages for work via SMS. They are sent with the e-mail SMS feature #@txt.att.net. When I receive them, each has a different sender, so they don't consolidate into a single thread in my text message app. Example:#####00001 - Message #1#####00002 - Message #2 Is there any way to consolidate t

Questions

298

1

0

0

My SMS messages aren't going to a Verizon/ Apple user.... any idea why?

My SMS messages aren't going to a Verizon/ Apple user.... any idea why?  His phone is with Verizon now - just switched carriers. Once he did the switch we couldn't text each other.  I'm on a Droid with AT&T service. I can receive SMS from other Apple users though.  He and I sat right next to one ano

Questions

1.5K

1

0

0

Need help with SMS text spam that I replied to.

I got a text from a 93639452 number yesterday morning that told me that there was a past due amount and to reply with 2 to schedule a payment. I assumed that this was legit, because I assumed that the bill was due, and that there was a card ending in XXXX. However, I'm not the account holder (I have

Questions

677

2

0

0

SMS Sent Yet Never Received By Recipients

Since about a month ago, all text messages (SMS) sent from my number could no longer be received by any other number, including US and non-US numbers, despite the fact that all messages display as successfully sent on my end as usual. I did not realise the problem since nothing reflects oddly on my

Questions

1K

5

0

0

PSA regarding MMS/SMS group and text messaging issues for anyone thinking of buying a G4 on AT&T.

I am X-posting this to the AT&T Forum & Reddit in the hopes of getting a response from AT&T that isn't just the standard template response and so that anyone that is considering this phone is aware of the issue. It is sporadic and hard to replicate but in my case occurs more often in group chats vs.

Questions

1.6K

3

0

0

I'm not receiving texts messages anymore

Hello!  Yesterday, my android phone, a Motorola Atrix, stopped receiving texts messages.  I think I can send them... but since I can't receive any I cannot veryify from others whether they're receiving them or not.  I know for sure that I am not receiving any since I have Google Voice set up to send

Questions

2.1K

1

0

0

How do you send MMS instead of SMS?

How can I configure my Galaxy S7 to format longer messages (160+ characters) as an MMS instead of an SMS message so my messages aren't broken into multiple messages? My Galaxy S3 was configured that way, but I can't seem to find the correct setting on my S7.

Questions

232

2

0

0

My Samsung Galaxy J7 displays "No subject" for SMS/MMS messages and I don't know how to reactivate

I believe that I changed a Setting/Feature so that Messages and Messenger while traveling in Mediterranean (Italy & Spain).  I was trying to avoid receiving messages while out of USA.  Messages displays "No subject" for a received SMS or MMS with no images.  Messenger displays "No messages in this c

Questions

2.2K

1

0

0

Issues receiving and sending text messages

I looks like after accepting a AT&T network update a few weeks ago, my iPhone has issues sending and receiving message to/from androids and iPhones as well. I am not sure though that the AT&T network update changed anything. I did reset my phone and have plenty of free space on my phone. Other sugge

Questions

174

1

0

0

Not finding what you're looking for?