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Reactivate SIM card

If I've stopped auto prepaid for a long time, Will the account be deleted? Is it possible to reactivate my SIM card?

Questions

 • Account & Usage

166

1

0

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getting a sim card from overseas

For a number of reasons, I need to get a sim card before I land in USA next month. I noticed on the forum that there were some customers who got a prepaid line while overseas (for example https://forums.att.com/conversations/online-account-access/activate-a-sim-card-outside-the-us/5defd895bad5f2f606

Questions

 • Plans & Features

709

8

0

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Re-use SIM card for prepaid

Hi community, I visited the U.S.A for short-term bussiness trip last week and bought prepaid SIM card at AT&T store to use my smartphone.And my account will close because my account isn't set AutoPay. If I visit the U.S.A again, can I use same SIM card without visiting AT&T store ?My expectation is

Questions

 • Phones, Tablets & Devices

3.4K

2

0

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Need to Unlock Phone without another SIM Card

I have been sent the email with the information to unlock but do not have another SIM Card for my Samsung Galaxy Note 8. Can I do the unlock process without a SIM card in the phone at the time?I also need to unlock my husband's iPhone 6. Same problem. Thank you

Questions

 • Samsung

1.5K

2

0

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Are ATT iPhone 13's universal devices and could work with any carrier?

Hello ATT Community, I bought an iPhone 13 Pro Max through ATT that was also the "ATT" version but after paying it off, unlocked it through ATT. My question is - now that it's unlocked through ATT, is it's compatibility the same as a factory unlocked iPhone 13 that was purchased through Apple?

Questions

 • Apple

183

1

0

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Google Pixel 5

I currently am using a Samsung Galaxy S8+ Duos (dual SIM) with two (2) active lines. I tried to switch to a Galaxy S20+ 5G last week using my SIM cards from the S8+, but it didn't work.  The IMEI in slot 1 came up as not support device and would deactivate my SIM card.  With AT&T supp

Questions

 • Other Phones & Devices

429

14

0

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DATAREMOTE 9070 WEB ADMINISTRATION PANEL ACCESS...

I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

Questions

 • Other Phones & Devices

1.3K

5

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Replace to Nano Sim Card

Hello, I just got a new phone, OnePlus 7 Pro, which is unlocked and which uses Nano Sim card. My current phone uses a different bigger size (micro?). How do I replace my current Sim Card with a Nano one? The stores here are closed, and I cannot get in contact with AT&T via phone call, so I 've been

Questions

 • Android

3.1K

1

0

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galaxy s 4 sim card error

I am using go phone with at&t, and all of the sudden, my phone says that my sim card is not inserted. So i went to AT&T to check it out. I changed my old sim to new one but my phone is sitll not recognizing the sim.  What should i do

Questions

 • Samsung

3.3K

7

0

0

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activating sim in insurance replacement for different line that is still in my plan

I received a replacement iphone 6 after the first was lost.  I've already bought a new phone for my line.  I would like my son to use this new phone as he had lost his phone as well.  How to I activate the sim in the new phone so that it is for his number and not mine?

Questions

 • Apple

1.5K

2

0

0

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bought phone in another country and now its sim locked for some reason?

hi, i recently bought a phone online and when i went to set it up it said sim not supported talk to your carrier, i live in a different region and i bought the phone online and saw it was working perfectly bla bla and i got it and when i reset it right now this issue occurred and now i have a brand

Questions

 • Other Phones & Devices

102

10

0

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New or Old sim?

I recently replaced my old Samsung Galaxy 8 with an s10e. The phone came with a new sim card, and the directions said to use the new sim card, otherwise some features may not be available. I put what I thought was the new sim in the new phone and did the activation. It doesn't work - No Sim Provi

Questions

 • Samsung

155

1

0

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Orange and White GoPhone SIM Lock

Hi all,I have the new Orange and White AT&T GoPhone that was Activated 10/2/2011 and I had a picture from my old phone (RAZR V3XX) that I wanted to MMS to my e-mail address and it said Check SIM every time I tried to get into it. My dad just got the new iPhone 4S today and I was going to use his iPh

Questions

 • More AT&T PREPAID Discussions

7.1K

8

0

0

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Do I need to upgrade my SIM with iPhone 12 mini

Hello, Next week I will be upgrading from an iPhone X to an iPhone 12 mini (unlocked, ordered directly from Apple).  Do I need to go by an ATT store and get a new SIM card, or just move my current one to the new phone?  Thanks,  Jesse 

Questions

 • Apple

3.3K

3

0

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i just want to cancel one line to transfer to another carrier, please help.

just trying to cancel a line and use it with another carrier, can you please the process, m trying to cancel the phone ending in 3697 so i can transfer it to my google fi. thx in advance. please if you are an att employee, create a ticket and send me the link to follow up to my onfile att email.tha

Questions

 • Wireless Account

257

1

0

Accepted Solution

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PLEASE PLEASE HELP!!! ACCOUNTANT DESPERATE TO FINISH HER CLIENTS CASE FILE - NEED TO ACCESS PUK Code to iPhone so I can log into my account

I have locked myself out of my SIM card some how on my iPhone SE 2nd Generation 2020. I need my PUK Code so I can unlock my SIM card and use cellular data and receive text messages on my iPhone.  Unfortunately I currently can not receive iMessages because my I am also locked out of my AppleID

Questions

 • Apple

80

1

0

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Using a prepaid phone to facilitate changing 20-yr-old cell phone number

ATTN AT&T Customer Service staff or other knowledgeable community member:   My family and I have been w/ AT&T Wireless since 2002 when we moved from Louisiana to Alabama. We returned to Louisiana 9 years ago, and I've been content to keep using the 205 area code number from Alabama...until now. I'll

Questions

 • Account & Usage

71

7

0

Accepted Solution

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How do I get the correct unlock code?

Hello. I got a unlock approved but the code they gave me has numbers & Letters. The code is supposed to just have numbers not letter & numbers I'm trying to unlock my Motorola Z9 How can I get the correct code?    

Questions

 • Other Phones & Devices

437

1

0

0

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If I buy a used iphone that was already used with atnt, do I have to pay for activation

I have a SIM card of an iPhone 7 that is paired to my parent's plan. They got the phone basically for free, so they pay for the phone every month and then they get the account credit for that payment right back making the phone essentially free as long as they hold onto it. Im looking for a new phon

Questions

 • Apple

132

2

0

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Bought an iPhone which is carrier locked. Unable to use the phone here in India

I am an iPhone user from India and my colleague bought me an iPhone 11 pro max from a Pawn Shop in the United States for a hefty amount of $900 USD. I tried to apply for an unlock request but I was surprised to see an error message that the phone is reported lost or stolen. I am stuck with the phone

Questions

 • Apple

145

2

0

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