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Att phone service disconnected. So I can't receive verification text.

My att prepaid account is inactive. So I can't receive the verification code text message. How do I sign into my account?

Questions

338

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0

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Customer service told me twice my email address was successfully updated but When I try to log in it's still my old email address

I need to update my email address. I have called customer service numerous different times and the last time I talked to some1 they told me My email address had been updated but yet Every time I try to log in to my AT&T account to check My phone plan and all the lines I have connected to my pla

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48

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0

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Help installing internet security suite

I am trying to install the AT&T internet security suite powered by McAfee. The instructions say to uninstall any previous software on my computer first, and there is a link for it. (pre-install clean up). Well, I clicked on that link and the page never loads. It's just a blank page. My computer

Questions

131

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BGW210-700 Refreshes the web page every time I attempt to input the device access code

As stated in the title. Each time I attempt to access a protected page on the gateway, the access code seemingly does nothing. When I type it into the box and press continue, the page refreshes as if nothing had happened. There is no message saying the code was incorrect.

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139

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Enabling login page for default access 192.168.1.254

Questions regarding Nokia Arris BGW320-505 Hello, I want to enable a login prompt when accessing 192.168.1.254. I do not want to enable remote access to this device, across the internet. Simple ask is to not allow anyone in the device unless you have a username and password. Any help on this w

Questions

281

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Odd UNSCHEDULED visit on a Saturday from AT & T Rep.

This past Saturday the 10th of October, we were paid a visit at our Townhome in San Diego at about 1:00 P.M. This visit was unannounced and unscheduled. The young man was simply wearing an AT & T Light Blue Shirt, and had a clipboard where he was making notes.  He was NOT wearing an identi

Questions

94

1

0

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Two Factor Authentication

I have an sbcglobal account. I am trying to set-up two factor authentication, but in my Account Security tab, the only option is to reset my password.  How do I go about adding two factor authentication?  

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2.1K

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BUYER BEWARE! DO NOT SIGN UP WITH AT&T

AT&T is NO better than the scammers from India who call & scam people out of their money! They just stole from my children and I. Silly me for forgetting to turn off auto pay when I switched carriers. They billed me for an entire month of service. I used THREE DAYS of that month. They still

Questions

435

14

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Remove my email from the subscription.

Remove my email from the subscription.

Questions

40

9

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Firewall | Security Options | Home Network Security

I've been trying to search for information in regards to what exactly the Home Network Security options does under the Firewall | Security Options section of the gateway admin site and cannot find any information. Would someone please either send me a comprehensive list of features or send a link th

Questions

2.7K

8

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verified phone number linked to google 2 step verification

i no longer have the mobile number that i linked to my gmail 2 step verification.

Questions

306

4

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Security breach wifi id theft unfair charges

Reembursement and or return to unaffected payment amount is requested due to unauthorized user, who  through my at&t wifi account, was able to also attain my banking and other private accunts. Due to this breach in security through this at&t internet account, my autopay for my home wif

Questions

208

2

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Are the ActiveArmor security features active with IP Passthrough?

I have ATT Fiber. My ATT Fiber Gateway is configured to use IP Pass-through. When I first connect to the "ATT Home Manager" app I see a green checkbox that tells me the system is "Online and secure". Under "App Preferences" the "Activate Security" setting is "on". I do not use the ATT WiFi (it

Questions

1.2K

9

0

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AT&T Alliance Program Called My Business! IS IT A SCAM?

Hi, From the business phone where I work at, I got a call from this number: 810-420-1360 The woman on the phone said her name was Jessica from the AT&T Alliance Program and said she wanted to speak to the person that was in charge of our phone systems. She wanted to talk about our plan and rev

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53

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Reset to factory settings BGW210-700

I was subject to a phishing attack and let a scammer into my computer. I don't know if my router has malware but I want to reset as a precaution.

Questions

4.8K

3

0

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Text Scam, How Do They Know?

A few weeks ago, I paid my wireless bill online. Immediately after I paid it, I get a text message that says "Latest bill processed, thank you for your support" and it was followed by a link. Thinking it was from AT&T, I click the link, fill out the survey, and pay the shipping for a free watch.

Questions

23K

13

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Cannot Create a secure mail key : access to 'the' website is redirected away

My understanding is this: ATT wishes to provide services that the community can use.  One of these services is email on ATT.net.  Much of the community is using Microsoft Outlook.  To enable Outlook (and other 3rd party apps) to communicate with att.net, a 'secure mail key' is provid

Questions

150

6

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Trouble Accessing Emails

I get my AT&T emails at https://currently.att.yahoo.com/. Sometimes (like today) when I click on the "mail" link at the top of the Yahoo page to access my emails, a new screen appears but the tab at the top of the page keeps flipping repeatedly from "Logout Successful" to "signin.yahoo.com."&nb

Questions

100

3

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I need data records going back to 2021

​I need records of talk/text/data from January of 2021. How do I go about requesting those as the records I can access on the app don’t go any further back than December/January of 2022. ​​thank you kindly ​

Questions

62

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how can I set or reset my SMTP password

how can I discover or set or reset my SMTP password

Questions

70

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