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My prepaid sim is not working

I bought the prepaid phone with AT&T and I got message about activation, and I made pay account in website where you guys sent a URL. And I'm in South korea now. So I wanted change the sim card with korean sim card. and I tried to change at Korean mobile shop, but It was failed. so I just put

Questions

66

5

0

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How do I disable 5g on my S21?

Title pretty much says it all. I had dial up through ATT for 8 years. Anytime I enter an area with 5g my phone becomes completely inoperable, with speeds and latency worse than dial up. Not a single app that requires mobile data works. Including email, banking, and internet.  I'm not

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3.5K

6

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7726 not working

I have been trying to report text spam for about a week. There has been no response what so ever. Is this system not working? Is my phone hacked? What is the problem? I have rebooted my phone and still not working.

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1.6K

1

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Active armor nor working

Active armor is not working. It keeps asking me to turn on the data but it's already on. I tried to reinstall and the problem presist. I have a galaxy s23.

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484

1

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Finding a IMEI number from a previously used phone

Around the middle of 2021 I bought a Note 9 and used that with my AT&T prepaid plan. Last year that phone was stolen and I found the phone but, I can't prove I purchased it without the IMEI number and I have no way of getting it. Even the company on Amazon I bought it from says they didn't recor

Questions

205

11

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Access previous backups on a S20fe

Is there a way to access a previous backup? Either in Samsung cloud or at&t backup?

Questions

90

2

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I've bought an unlocked phone but I still haven't got the update to android 10

Hi! I bought this cellphone (galaxi s10+ AT&T) from second hand so I don't have any account from at&t. It's unlocked for any carrier. But I still haven't got the update to android 10, what could I do? I was thinking about downloading a firmware through Sammobile and flash it with Odin but I

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159

1

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Why do I keep getting included in unwanted group texts with people I don't know?

I keep getting included in group texts with people I don't know and they don't know me or each other. We don't know where these texts are coming from but it appears it's from an email.  These texts have been blowing up my phone for the last week.  How do I stop this??

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954

4

0

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Installation Technician Position

Hello,I recently moved to the Augusta, GA area. I have a BA in IT. I'm interested in becoming a tech for AT&T. I couldn't find any information on open jobs. I was told by two of your technicians that there are multiple openings in my area that aren't listed because of Covid-19.

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310

1

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Is is possible to update Android 8.1 on Galaxy J3 (2017) (J327A) to Android 9 or higher?

I have a Samsung Phone (model number SAMSUNG-SM-J327A -- a.k.a. Galaxy J3 2017), Baseband version: J327AUCS7BTH1, with Android Version 8.1.0. Is it possible to update this phone to Android 9 or higher? When I go to Settings --> Software update --> Check for updates, it says that "Current soft

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1K

4

0

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Setting rings before voicemail on Samsung S20+ 5G

I am trying to find out how I can set how many times an incoming call rings before going to voicemail on my Samsung S20+ 5G. I can't find it in the "SETTINGS" set up, nor the Samsing manual. I did try to do it using MMI code, but it didn't work.

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732

2

0

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Code MCK

How can I get the MCK code. For a change, those of at&t become those who do not know of the existence of that code. I bought the phone on ebay when I put my company's sim in it it asks me for the MCK code I called at&t and they don't know about that code.  Samsung tells me that they

Questions

414

5

0

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Finding location of our android phone using my iPhone

I’m the “owner” on our ATT account and my son and husband have Samsung’s, while my other son and I have iPhones. Is there a way I can “find my (Samsung) phone” on my iPhone? I’d like to know where my young son is because he forgets to tell us where he’s going sometimes! Thank you!

Questions

667

3

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Smart TV Internet Troubleshooting - Solutions from the Community

Learn how to resolve Intenet Issues on your Samsung, Sony, LG, and other Smart TVs Did your smart TV recently lose its internet connection? If so, the following steps may help resolve the issues you are having.   Things to try for your SmartTV Make sure your internet is connection is working

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18.3K

3

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Setup wifi calling in UNLOCKED s10

Hi ,How to setup ATT wifi calling in my unlocked s10 Samsung phone.

Questions

314

1

0

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Delete Call Protect

Have the samsung gallaxy zfold4 and it will not allow me to delete or uninstall nothing and active armor doesnt work properly

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30

1

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Does Visual Voicemail transcription work on any AT&T androids now?

I had a Pixl3 and transcription worked. I "upgraded" (not really) to a Samsung S20 FE 5G, and the visual voicemail service took a giant step backwards to 2010, when the only thing visual voicemail gave you was a list of voicemails. I don't need to know when someone has left me a vm. I need to be abl

Questions

3.4K

20

0

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MMS not working

I am unable to send and receive MMS messages. I ha e checked my network settings, messaging settings etc. I have powered phone off and on, updated apps ect. Nothing is fixing this. I have a S20 Note Ultra. Please help!

Questions

2.5K

2

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My phone number isn't active

My phone numbers not active and it's a cricket number. My phone shows there to be another Samsung device connected to mine

Questions

385

1

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Mobile Security app battery drain

Until recently by Samsung S9 would last all day on a charge; now the battery is down to 15% be late afternoon. In Device Help - Battery the AT&T ActiveAmor Mobile Security App uses 25% of the battery usage.  Should I remove the app?

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2.6K

1

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