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Search Results (65)
Poor customer service
Hello,I would like to have my phone order moved to the November 3 ship date. I had previously ordered an iPhone 8 and returned it unopened to wait for the x. In the interim before it was refunded my plan was charged the first installment agreement amount. So, I called and was assured it would be ref
• Wireless Account
huge packet loss, and no help from phone reps
I am experiencing large packet loss when trying to play an online game League of Legends. The lag will spike from 81ms to over 3000ms randomly. I have spoken to phone reps for over 10 hours now to no avail....One phone rep did a traceroute using the ATT modem, but this did not reveal anything (i do
• AT&T Internet Features
Samsung Galaxy S4 Locks up frequently Time to leave ATT?
I have been a long time ATT customer but am now wondering why. 6 months ago my Galaxy S3 started locking up after having it long term and a new upgrade was applied. I could be in any app and when the screen went to black it would not open back up without many attempts so I went to the ATT store and
Lack of Accountability and Poor Service
I have been a loyal customer for years. I first got a mobile device in 1997 when I graduated from college. I have been with AT&T ever since. When I got married, I converted my wife to AT&T. When my parents wanted mobile devices, I signed them up with AT&T. We would use AT&T for our home WIFI an
• Wireless Billing
Why does it take so long to change a phone number?
After 26 years with AT&T, I was getting so many junk calls on my landline (which AT&T calls a Wired Uverse line) that I asked to have it changed - over a month ago. First they gave me a number that did not work. After several hours on the phone with reps, they told me it was working. It wasn't. Afte
• AT&T Phone Account