Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (65)

Relevance
Poor customer service

Hello,I would like to have my phone order moved to the November 3 ship date. I had previously ordered an iPhone 8 and returned it unopened to wait for the x. In the interim before it was refunded my plan was charged the first installment agreement amount. So, I called and was assured it would be ref

Questions

 • Wireless Account

235

7

0

0

huge packet loss, and no help from phone reps

I am experiencing large packet loss when trying to play an online game League of Legends. The lag will spike from 81ms to over 3000ms randomly.  I have spoken to phone reps for over 10 hours now to no avail....One phone rep did a traceroute using the ATT modem, but this did not reveal anything (i do

Questions

 • AT&T Internet Features

183

3

0

0

Samsung Galaxy S4 Locks up frequently Time to leave ATT?

I have been a long time ATT customer but am now wondering why.  6 months ago my Galaxy S3 started locking up after having it long term and a new upgrade was applied. I could be in any app and when the screen went to black it would not open back up without many attempts so I went to the ATT store and

Questions

 • Samsung

975

5

0

0

Lack of Accountability and Poor Service

I have been a loyal customer for years.  I first got a mobile device in 1997 when I graduated from college.  I have been with AT&T ever since.  When I got married, I converted my wife to AT&T.  When my parents wanted mobile devices, I signed them up with AT&T.  We would use AT&T for our home WIFI an

Questions

 • Wireless Billing

149

2

0

0

Why does it take so long to change a phone number?

After 26 years with AT&T, I was getting so many junk calls on my landline (which AT&T calls a Wired Uverse line) that I asked to have it changed - over a month ago. First they gave me a number that did not work. After several hours on the phone with reps, they told me it was working. It wasn't. Afte

Questions

 • AT&T Phone Account

515

0

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.