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Replacement for 3G MicroCell

For years I had a 3G MicroCell that hooked into my internet; I got it because my calls drop here at my apartment without it. The signal is so bad here I get only one bar, even outside my apartment, and nearly every call drops or at best, the call is peppered with many 3-second drops in audio or some

Questions

300

2

0

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Official Solution

Neighbors have att internet but I cannot get it

I built two new houses on the same property as my current house that has att internet but att is saying I cannot get internet at those addresses even though I have internet at the current house and it is further from the main hub than the new addresses. The property is a triangle and because of that

Questions

164

4

0

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Cannot log into account to cancel my service

I recently got a last minute deployment and need to cancel my service and have my phone unlocked so that I can buy a local line and talk to my family. Every time I to log into my account it says "An error occurred while processing your request." I have tried using different browsers and they all dir

Questions

316

21

0

Accepted Solution

Official Solution

MicroCell - works one week and then I get "activation error"

I received a MicroCell (DPH-154) last week.  I went through the activation process, received my confirmation email, and everything seemed to be working well.  This week, I received a text an email stating that the address does not match the GPS information (Error Code 102).I check out the device and

Questions

2.9K

5

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Network Provider Locked - SIM locked

Good day, I am from another country and bought an Apple 13 Pro on Amazon. I accidently bought a Network provider locked (AT&T network) phone and now I have a locked SIM and have no network in my country.  I am struggling to get in contact with an agent as I can't dial your provided num

Questions

83

5

0

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AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

Questions

242

6

0

Accepted Solution

Official Solution

Prepaid Renewal Problem

My prepaid phone is expiring and I need to renew it for a year. Last renewal I paid 10 dollars for 100 minutes, which are good for an entire year. I just renewed on the ATT website for 10 dollars but the minutes expire in one month. I only use this phone very little for emergencies so only a very sm

Questions

51

1

0

Accepted Solution

Official Solution

Two Phones Lines Falsely Reported Stolen

I have 4 lines under my account, and 2 of the lines weren't able to make or receive calls since yesterday morning. I found out yesterday evening that the 2 lines have been falsely reported stolen. I can still text, but cannot call anybody except 611. So, I called 611. The agent asked me to turn off

Questions

627

8

0

Accepted Solution

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Landline phone says check tel line

my cordless phone says check tel line, plug in regular phone still no dial tone. ive unplugged and plugged the lines in and still nothing. If anyone can help with this id really appreciate your time :-) Mahalo,Cheryl S.

Questions

4K

1

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Closed

Prepaid account cancelled; phone number lost; balance all gone; refund request refused, unacceptable!

My AT&T Prepaid account was cancelled on May 31st 2022 without any earlier notification. The expiration date is April 2023, just refilled $100 for the extension. The phone number was also lost by AT&T. All my balance ($721.84) are lost. Call the costumer services and stopped by the corporate

Questions

725

24

Accepted Solution

Request for AT&T Fiber installation in our area.

We have been waiting for AT&T Fiber in Evergreen, San Jose, 95148 area for the past few years. Can you please speedup the process and save us from Xfinity?

Questions

101

4

0

Accepted Solution

Who should I contact about service in a specific location?

My wife and I have a small business and do a lot of local events. We were at an event this weekend and had no network connection.  My Apple 11 Pro said that I had 5g with two bars, but I could not access the internet at all.  I restarted my phone multiple times as well as turning off wifi

Questions

44

2

0

Accepted Solution

connect to mobile data with Xiaomi phone

I have a Redmi 6A phone and need to connect to the AT&T mobile data network. What should I do?

Questions

209

2

0

Accepted Solution

I got Airtel ESIM in my iPhone XR mobile but I don get signal in USA

I got to know AT&T network will provide signal for Airtel customers can you help me to troubleshoot the Issue

Questions

224

1

0

Accepted Solution

Is it a standard of service to be down

I’m reading through all the topics about AT&T internet being down. Obviously I am experiencing the same issue. A large section in my area is down.  It is intermittent at times.  This has been happening since February and progressively got worse and now 3 weeks into March it’s been com

Questions

40

5

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Accepted Solution

i need a way to get in contact with higher ranking AT&T management to fix my account and to stop the thievery.

I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat

Questions

134

28

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Official Solution

Buying from ATT Store

What can be done when a worker tells you that your new watch will have its own number aside from your original phone number and when you go into store to ask why it doesn't work, it turns out the worker just lied to you so you could buy it?

Questions

87

6

0

Official Solution

No connection after trip abroad

Hi, My phone won't connect to AT&T network when coming back from a foreign trip. I need to remove AT&T SIM card, power cycle the phone, re-insert the card and then it will connect back. Same ritual with my wife's device. Both Pixels, unlocked. Why is this happening and can it be fixed

Questions

3.1K

8

Password recovery for at&t prepaid account when not in the US

Hi I have a prepaid At&T sim card and I wish to change my plan on my account. However, I forgot my 4-digit password (it is not the last four digits of my number) and cannot access text message from the sim card because I am in Singapore. What is an alternate way to reset my password?Thank you!Cordel

Questions

22

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NO PHONE FOR 2 DAYS

I used the phone Friday evening and woke up Saturday with no phone service. I have not been able to get ANYONE on the phone to help fix this problem!!! When someone calls immediately disconnects. Not a busy signal just absolutely nothing!! I am 97 years old and it is crucial that the phone works. T

Questions

52

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