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iPhone 6 LOCKED!

Hi guys, Pretty frustrated - Apple have told me that my new phone has been locked to AT&T and ONLY AT&T are able to unlcok this phone yet I have been told toldthat my device is incompatible. Pretty sure I believe Apple over AT&T! Someone is definitely lying, might as well throw the phone away seeing

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2.4K

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iPhone 6S visual voice mail only works intermittently. Help please!

11.29.16I have an iPhone 6S running iOS 10.1.0 on AT&T.  Both  Apple and AT&T software are up to date. When I try to listen to visual voice mail by going to the icon in the phone app, I can see there are voice mail messages but when I press to hear the message it goes to the screen like it is going

Questions

517

3

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I have an iphone 6 that has been successfully unlocked 4 times by At&t, but is still not accepting any european sim card

Hi, I unlocked successfully 4 times through At&t unlock website and my phone is still locked. I tried to connect it to Itunes, and it is still the same issue. I called and spent about an hour on the phone to try to solve the issue with At&t and I got the answer at the end that I have to submit the u

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65

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Problem logging into AT&T account in iPhone 6

Since changing my AT&T account login password can no longer get email on the iPhone 6 , all other devices just needed to update email password on them to match, tried deleting account and adding back in under yahoo which it was setup under and takes me to AT&T login page signin.att.com and

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159

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Incorrect Caller ID

Several people have informed me that they see a former household member's name as my Caller ID. How do I fix this?

Questions

56

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iphone 6 unlimited data plan error.

Hi all,  Just wanted to touch on an issue I've been very concerned about and seen others concerned as well. I ordered my iphone 6 yesterday, and was very careful to read all the text before purchasing my handset. After I confirmed my purchase, I see that it is stated that my unlimited data plan has

Questions

2K

3

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If I upgrade and renew?

I currently have an an iPhone 5 with the same unlimited data plan I've had for years now. If I upgrade to the new 6 will I have to lose my unlimited data? I spend half my days using my data in one way or another; to lose my unlimited plan would ruin my use of any phone even a brand new shiny iPhone

Questions

357

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Stalking

Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late

Questions

39

2

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Att not honoring 1000 trade in any condition any phone for galaxy 23 ultra

I did the pre order for my 23 ultra and was promised 2 promotions one was the 1000 trade in credits for trading my paid off phone in and the other was a promotion from purchasing it through Sam's club of 250 off the bill neither credit is being honored. My family has been with att mobile before it

Questions

84

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LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

68

4

Closed

$2,300 in Fraudulent Long Distances Charges

Can anyone please help me? I discovered over $2,300 in outgoing call charges from US to Jamaica.  The phone is on my family plan and is used by my daughter who has an intellectual disability (special needs.) Based upon review of logs, two incoming calls from Montego Bay to my daughter's p

Questions

55

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iPhone 6Plus - No Service and calls dropping/cant hear

I think I might have made the biggest mistake and gotten the iPhone 6Plus. this will be my fourth iPhone (3GS, 4S, 5 and 6Plus) and I think this is the WORST phone yet!! All the HD video and add ons cannot help the fact that I CANNOT USE MY PHONE!!! I get "No Service" mulriple times a day, calls int

Questions

8K

10

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Iphone 6 on Microcell calls go straight voicemail after one ring

During an incoming call the phone will give a very short ring that I don't have time to answer (less than 1 second); the caller is sent directly to voicemail.  Iphone 6 fully updated5 day old At&T microcell that was purchased when service in my office park became terrible. Voicemail noticfications c

Questions

1.6K

7

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Att account hacked, along with all apple products

att account has been hacked, phone calls for several consecutive days have been removed. Even from att servers. Somehow hacker has been able to access mobile hotspot also. Friday evening I purchased a new net gear mobile hotspot. By the next morning hacker had already accessed new hotspot along with

Questions

504

1

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Your box caught my tenants fence on fire

Your box caught a fence that lines up with 4 properties on fire. ATT sent out a tech and stated that this is not on ATT because there was no explanation. This sounds so ridiculous clearly from the fire report and the picture this was a fire that happened internally inside your split box. Tech stated

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28

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iphone 6 and att email

I have not been able to access email from my @bellsouth.net account since I have upgraded to the iPhone6, and I have not found any documentation online that helps. My email account is still accessable from my iPhone5, and I have verified that my account settings are correct. I have also tried 3rd pa

Questions

754

1

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Can i buy AT&T iphone 6 full price and have it unlocked?

I preordered iPhone 6 and it will arrive today. I want to give it to my sister who is with another carrier. Can I pay the phone in full and have it unlocked? I am existing AT&T customer, previoulsy without contract and this new iphone is upgraded through contract. I'm planning to cancel the contract

Questions

31.5K

18

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Switched/upgraded phones - DATA ISSUE

I’ve had an iPhone 5 16Gb for a couple of years. My parents ordered me an iPhone 6 32Gb (off of Amazon not Apple) and received it in the mail yesterday. I am just now realizing that my text messages (not iMessage) won’t go through. My data is turned on but the LTE sign doesn’t pop up & when I turn o

Questions

129

2

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Screen froze on power off screen

The screen doesn’t accept pressing cancel, sliding the button to power off or even make an emergency call. Agents are too busy is the only response trying to reach AT&T. Does anyone know how to fix it?

Questions

36

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DO NOT SWITCH TO ATT !!!!!!!!

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

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41

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