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Switched/upgraded phones - DATA ISSUE

I’ve had an iPhone 5 16Gb for a couple of years. My parents ordered me an iPhone 6 32Gb (off of Amazon not Apple) and received it in the mail yesterday. I am just now realizing that my text messages (not iMessage) won’t go through. My data is turned on but the LTE sign doesn’t pop up & when I turn o

Questions

 • Apple

124

2

0

0

AT&T Reneged on a Special Offer

Hello Fellow Unhappy AT&T Customers, Have any of you experienced receiving a custom offer from ATT Customer Loyalty in order to keep you as a customer only to then have it pulled out from under you? I have. It sucked, and ATT isn't doing anything about it. If you've experienced something lik

Questions

 • Wireless Account

43

0

0

AT&T are CROOKS/Theives

AT&T is stealing from me and I have been a loyal customer for 7 years and never been late on one payment. Back in September 2016 when AT&T was having the promotion to get the free iPhone 7 when you trade in your iPhone 6 was a scam. It is now May 2017 and I have yet to receive my credits for the pho

Questions

 • Wireless Billing

893

7

0

0

iphone 6 and att email

I have not been able to access email from my @bellsouth.net account since I have upgraded to the iPhone6, and I have not found any documentation online that helps. My email account is still accessable from my iPhone5, and I have verified that my account settings are correct. I have also tried 3rd pa

Questions

 • AT&T Internet Security

748

1

0

0

DO NOT SWITCH TO ATT !!!!!!!!

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

Questions

 • AT&T Internet Account

23

0

0

Unlock Confirmation Expired

I submitted a request to unlock a phone but misread the email I got in return and did not click confirm when I got the email. Now the 24 hour confirmation email has expired. When I try to confirm the unlock request via the email it says that the link has expired and I should submit a new request.Whe

Questions

 • Apple

156

7

Can I upgrade one phone on my family plan at a time?

My wife and I both have iPhone 5's that are eligible for upgrades, but we want to upgrade one now and the other one in a few months. Is this possible? I had a bad T-mobile experience where one phone was upgraded and it kicked in as a new contract and they refused to let us upgrade the rest of our ph

Questions

 • Phone & Device Upgrades

868

1

0

0

Slow unlocking

Has AT&T unlocking slowed down recently? It took 2 weeks to unlock one device and almost a month for another one for me. They both finally got unlocked but it said it can take only up to 48 hours for them to update on the unlock status. I have unlocked devices before on it (about 7-10) and they

Questions

 • Other Phones & Devices

99

1

0

iPhone 6 64GB Silver --- Shipping date vs. actual date

So I just ordered my iPhone after calling to every At&t store in my area for a new iPhone. I understand there is demand, but you would think they would have more of a hand on it with it being a couple months since the crazy ordering spree. Anyway, I seriously needed a new phone seeing as my iPhone a

Questions

 • Apple

5K

46

0

0

Can i buy AT&T iphone 6 full price and have it unlocked?

I preordered iPhone 6 and it will arrive today. I want to give it to my sister who is with another carrier. Can I pay the phone in full and have it unlocked? I am existing AT&T customer, previoulsy without contract and this new iphone is upgraded through contract. I'm planning to cancel the contract

Questions

 • Apple

31.4K

18

0

0

AT&T KEEPS CHARGING ME $100s FOR WHATSAPP CALLS

This is the fourth time that I have received a notification that my AT&T account is being billed over 100 dollars for making international calls. This is outrageous for two reasons. I don't make international calls. I have international calls barring on in case AT&T ever thought I was trying to make

Questions

 • Wireless Billing

11.6K

24

Got rid of my unlimited data plan - got shared value plan. Saved avg $20/mo. What's the catch?

Greetings all, I've just upgraded my iPhone 4S to iPhone 6. I had a very old unlimited data plan ($30) and 1000 text messages ($10). My plan was 450 Nation with tons of saved minutes ($39). My monthly bill was between $85 - $99, due to overages (international text messages). I pre-ordered online (AT

Questions

 • Data & Messaging Features, Internet Tethering

1K

1

0

0

Think I just won the shipping lottery!

So I ordered the 6 Plus (128, Gold) on November 26th and was quoted 20-25 days (12/29-1/7) for shipping and I was originally pretty okay with that. I get the email that says about the 12/12-12/19 shipping dates and thought it was pretty bogus. I went to AT&T today and demanded that my order be cance

Questions

 • Apple

324

0

0

0

Long term California customer of AT&T mobile and home bundle - account cancelled today - Ive had a COVID hardship

I was told CA was protected it would stay - turned off today Due to business shutdown during COVID I, like many were laid off of work. Found a few jobs off and on but Ive been drowning this whole pandemic. Lots of local and government assistance available and I have pending applications that wou

Questions

 • Wireless Account

111

3

0

recording programs

the programs i record don't always recard instead i get some else  it is as if the channels and time are all mixed up

Questions

 • Device Features

26

1

0

Unlock Iphone 6 was declined for switching to GoPhone

I fully paid for my iPhone 6 several years back and since then have used prepaid service through Net10. After finding out that Gophone offered more data for the same price, I ported over my number to GoPhone. A few days back I submitted an online unlock request form because I will be traveling to It

Questions

 • Apple

193

1

0

0

Unlock request still pending after 5 days

I requested to unlock my device 5 days ago and it is still pending. I have spoken to AT&T tech support on 4 separate occasions asking why it has taken so long (the AT&T website states it will take a max of two days) but all they say is someone is working on it, which can't be the case if it has take

Questions

 • Apple

269

1

0

0

Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

Questions

 • Community lounge

45

1

0

No Service on iPhone 6

I just got an iPhone 6 yesterday through the enterprise (I think? It's through a business, I know that much). Called the number on my old phone to activiate my SIM card on my new phone. I was told to shut off my new phone for 5 minutes while the network was activated. I did that and meawhile the net

Questions

 • Apple

750

1

0

0

Iphone 6 battery dies very fast

Over the last few months, my iPhone 6's battery has gotten progressively worse and worse. it has nothing to do with apps being open, or the screen brightness, or needing to download new software updates, or anything like that. It got to the point where if it was not on a charger 24/7, it'll die with

Questions

 • Apple

581

1

0

0

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