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Block WiFi use on a suspended line
Can I block Wi-Fi use on a suspended line or lock the phone so that the person cannot use it?
Questions
• Apple
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Upgrading on a pre-paid wireless plan
Hello, I currently have and iPhone 6s, and I am interested in upgrading to the 12. I am also currently on one of AT&T's prepaid wireless plans. If I were to buy an unlocked iPhone 12 and put my current SIM card into it, would the phone work? Would I still be on the same plan? If not, how woul
Questions
• Phones, Tablets & Devices
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Does trade-in require DirecTV stream?
I bought a iPhone 13 pro with trade-in my old iPhone XS at an AT&T store. The sales person told me that if I want to get $800 credit for my old phone I have to sign up for DirecTV stream which is about $70/month. Do they really require this? He told me I have to either add another l
Questions
• Account Features
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Faulty iPhone Scam
Is anyone else affected by this like me? Does this seem unreasonable to others too? So apparently, you can return your phone for any reason - even just because you're already tired of the color - within 14 days...Oh, wait, there's one reason you can't...the most logical reason of all: a faulty phon
Questions
• Apple
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iPhone IMAP stopped working
For a few days now, I cannot get my email on my iPhone for one specific email address. It was working for months and months, but started acting weird a few days ago. I can see the emails on my MAC and on the GoDaddy server (via the web interface), but they do not not appearing on my iPhone.
Questions
• Apple
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Can I keep my unlimited iPhone data plan if I upgrade to a FamilyTalk plan?
Hello, I currently have a single-user plan for my iPhone that has grandfathered unlimited data. I plan to upgrade to the 4S, but am thinking about also keeping my old 4 on my account. I understand that my unlimited data plan will follow me to the 4S, but will I still be able to keep it if I add my o
Questions
• Apple
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Iphone 11 pro Max IEMI Blacklisted
Hi As i am traveling to states i found that my device is IEMI blacklisted , i have searched and i found that its Carrier blacklisted IMEI with At & T , It Dosnt work with any carrier provider from states , i have purchased from third party from other country , what
Questions
• Apple
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Unlock iPhone XR
hi I bought a brand new box packed iPhone XR from Abudhabi last year(2019). Since then it was brought to India and I have been using it with Vodafone in India. last week I decided to upgrade my Vodafone SIM card and my phone got locked suddenly when I inserted new Vodafone 4G sim. I try and insert
Questions
• Apple
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Remote voicemail access
I have had ATT Wireless service for many years. I use an iPhone SE (original version), and in order to hear my voicemail, all I do is tap on the phone icon, and then select the voicemail icon, and I can hear the messages or read them if they're transcribed. I don't need to use a password to check my
Questions
• Device Features
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Prepaid line usage abroad
Greetings,I have an At&t prepaid line which I purcahsed back in October 2017 when I was in the US. I reside in Turkey and kept using that line’s whatsapp on my iphone which I also bought together with the at&t line in 2017. Now I own a new phone and want to transfer my at&t phone line’s whatsapp to
Questions
• Account & Usage
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Are there any discount for Prepaid?
What kind of discounts can single moms get on food stamps in giver. Houseing
Questions
• Plans & Features
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Failure to easily obtain prepaid phone bill info
I need my phone bill for my pre-paid cell phone that clearly states my name, address, #, today's date and the AT&T logo all in one. It is easier for post paid users to get this information, why is it so hard to get mine? I have been a loyal customer for almost 5 years now and all I simply need i
Questions
• Account & Usage
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AT&T has blacklisted my Dad's IMEI number and phone
My dad recently lost his phone outside in the yard. We had insurance on it so of course we don’t a claim and the only claim option for that is “Lost OR Stolen”. A few weeks after he lost it we found it. With him already paying for the replacement phone, we decided to give it to a friend who was in n
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• Apple
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Swelling phone on the verge of exploding
I have an iPhone 7s that is on the verge of exploding. It was covered by the assuron insurance so that I paid $150 to get a replacement. No problem right? ATT is insisting that I MAIL the phone to them. It literally is locked in a metal box as it is on the verge of exploding. When you mail pa
Questions
• Apple
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Codes on text history in billing
code 77258 what’s it mean I have seen this and want to know is someone hacking my acct??
Questions
• Account & Usage
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Lost my phone, need to switch service to "new" phone - not data
So I lost my iphone a week ago, but my roommate gave me his old iphone. I have transferred all of my data (apps, contacts, passwords etc.) over to the new phone. My problem is that I cannot figure out how to switch my actual service over to the new phone so that I can access my cellular data, mak
Questions
• Apple
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AT&T is trying to get my husband to pay for a cell phone he never had
We attempted to open a new cable tv account and was told that we had a remaining balance that was an past due charge account for $187. upon review none of the information could be verified other than my husbands name and security number. It appeared that someone opened an account in his name using h
Questions
• Wireless Billing
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AT&T carrier setting 33.2 update on iPhone leads to constantly losing connection
After updating my iPhone 7 to the AT&T carrier setting 33.2, it constantly loses the connection and says "No service". Then it reconnects to "AT&T" and soon after loses it again. Does anybody have the same issue? What can I do, e.g. is there a way to reload the latest carrier settings assuming somet
Questions
• Network Coverage
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Activating an old sprint phone
I have an old sprint iPhone 7plus. I paid for the phone in full so I don’t owe sprint anything. And I know t-mobile has taken over for sprint. Will I have trouble activating the phone to an att prepaid account?
Questions
• Apple
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Is anyone with an iPhone 12 getting 5g?
I have a new iPhone 12 and I’ve been working with AT&T since Saturday. I am on the correct plan, we’ve tried switching Sim cards and other troubleshooting, but we cannot get the 5G service to work. Is anyone else with an iPhone 12 successfully getting 5G service?
Questions
• Network Coverage