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I would like to participate in new customer offers that I am unable to as a long-time, loyal AT&T customer (~25 years). I think the only way to get the discounts on offer is to close my current account and open a new one. (I am not under contract) (the alternative is to switch to another carrier, w
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Wireless Billing
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I received multiple emails allowing me to claim my $100 reward, then got an email that says "Your AT&T Visa® Virtual Account Reward is ready for you! Use your account to make purchases wherever Visa debit is accepted online, in the United States, US Virgin Islands, and Puerto Rico. Click here to
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AT&T Internet Account
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I called in today to troubleshoot because my phone internet wasn't working, phone on 5G but only got 2 signal bars and I can't send pictures via text. Still didn't get a answer but after powering off a few times as directed by the rep my voice-mail is gone!!! We people call it say I have never setup
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Data & Messaging Features, Internet Tethering
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Hi, my husband and I are going through a divorce and he is the primary on the phone plan. Could I split off the plan and keep my number? Thanks
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Wireless Account
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I have a iphone 12 with a standard plan with at/t that under settings shows airplane mode, wifi, bluetooth, cellular and personal hotspot. On my iphone SE under my pay as you go plan personal hotspot is omitted. How come i do not have personal hotspot on the latter?
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Plans & Features
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I bought a 25box refill card for my new go phone but when I follow the ins, for activation there is just 3plans I'll choose and non of those matching with 25box refill card I have please tell me what to do ....tnks
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More AT&T PREPAID Discussions
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I wish to activate a new 1-year pre-paid service and port our AT&T home landline number to it. The store gave me a SIM and said I need to do this online for the $300 1-year offer. --The store gave me a SIM, but the offer page automatically applies a new SIM charge. Do I need to o
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More AT&T PREPAID Discussions
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Is it true that a disabled person can get internet service for about $10 a month.
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AT&T Internet Account
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What do I need to do to add an international fee…if I need an international fee, with a yearly prepaid account.? which one will help me with Google, phone etc?
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Plans & Features
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I have used up 3 hours of time over two days trying to upgrade my 3G hotspot. A rep at the AT&T store said to call the 611 number and ask for a free replacement. Is there anyone in the US who can help with this? The overseas reps are hard to understand and they don't seem to know wh
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Phones, Tablets & Devices
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The app I need to use to connect my husband's landroid to his phone needs 2.4 ghz but we are connected at 5 ghz. I have read comments to rename the 5ghz to something else but when trying that I receive an error message that both have to be named the same. 2.4 ghz is only needed for the initia
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AT&T Internet Equipment
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I want to move my modem to a new room. I have the wall jacks terminated in several rooms, but they were never terminated back on the side where the internet comes in to my house. I'm wondering if I can use this green board with all the connection ports (see pic) as a way to connect all of my rooms t
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AT&T Internet Installation
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How can I tell if my Uverse Residential Gateway has the latest software installed? The RG status page says the current software version is 9.1.0h12d22, and it has instructions for updating from a .bin file on my local PC. But, I can't find anything on the U-verse website about current software versi
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AT&T Internet Equipment
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I just wanna ask the total amount I am going to pay monthly if i trade my samsung galaxy s4 to samsung galaxy s7 plus a line with 4GB of data
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Phone & Device Upgrades
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I purchased new phones and transferred lines from Verizon at an AT&T store and was told the packaging and shipping would come with the phones. The phones arrived without anything to send in the trades. How do I get the necessary packaging and shipping labels?
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Phone & Device Upgrades
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How do I cancel Block Purchase service on my iPad
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Device Features
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What functions are available from the Nokia Smart Camera on the Nokia Lumia 1020
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Other Phones & Devices
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My Moto G4 is an accessible because the screen is cracked and I can't see the screen really I would like to hook it up to a Chromebook so I can get into my phone and access it how do I do it
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Other Phones & Devices
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I changed the messages settings to turn off group messages, but they still appear as grouped. I would like to see the messages as separate, in chronological order. How to fix, please?
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Other Phones & Devices
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Does anyone know how to set my Messenging so that there is a few second delay before sending out the message?
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Samsung