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Hallmark is here and it's not even Christmas!

Who's HERE? Hallmark's Here!!   Hallmark Channel (for the U-family and U200 and above packages) and Hallmark Movies and Mysteries (U-family and U300 and above packages) are on AT&T U-verse TV.  Hallmark Channel To access Hallmark Channel, tune to Ch. 365/1365 (HD).

Questions

 • Watching U-verse TV

12.2K

46

0

0

Why do we still not have Hallmark Drama?

It's been a couple years now, and the U-Verse channel line up is still not offering Hallmark Drama. Yet all other services have it. Why is AT&T always so slow in getting us new channels that we customers consistently ask for?

Questions

 • Watching U-verse TV

435

4

0

Restocking fee — it’s your fault !

Bought iPhone 11 Max pro 2 days ago in ATT store. After a day of use, found an imperfection at the top right of the phone (a white streak between the bezel and the screen), can’t be clean without opening the screen. Went back to the store, the first question asked, did you double check the device wh

Questions

 • Apple

101

2

0

Mysterious Groupchat With Pornography Links

Someone keeps sending pornography links in groupchats with multiple numbers that all use AT&T. I've been in at least 5 of these chats and it's honestly so scary. They add random people, send lewd website links, and send messages from our personal phone numbers. Please look into this, because it'

Questions

 • Data & Messaging Features, Internet Tethering

391

1

0

Att customer service was the most worst experience I've ever in countered in my 55 years of life .

April 29th they took payment and I received no service and I waited until May 3rd and called again and still had no service. I couldn't remember my password but later learned they could have used my social security number but was never asked after many very nasty calls from me because by now what do

Questions

 • Network Coverage

18

0

0

fixed wireless tower

We have been down since tuesday May 4th and believe me the force is not with AT&T. Yesterday they were at cinco de mayo drinking margaritas, and they are recovering today from all the margaritas and they said they would send someone out at 3pm on friday to look at their tower. Not sure why we wo

Questions

 • AT&T Internet Account

25

3

0

At&t B0G0 FRAUD!!!!!

I was told I was getting a bogo promotion and after much aggravation of being sent the wrong phones twice and the second phone being canceled, by them, I didnt get the promotion after all! waited a month during all their blunders to even get phones which were still the wrong GB. I am paying FULL pri

Questions

 • Wireless Billing

15

0

0

Insurance is a scam they dont cover the phone

Just trying to warn everybody when you purchase insurance through this ripoff Company a tale to tell you that you're not buying phone insurance for the phone that you purchased your buying it for whatever phone your SIM card ends up in in which case how does that work if somebody steals your phone

Questions

 • Account Features

25

0

Unlock code request

Purchased brand new att prepaid device from target. went through the unlocking steps and it is being denied cus , they say, it's in another account. Which the device is not refurbished what so ever. They make no ways to get in contact and avoiding me seems like it online UNLOCK MY (Edited per comm

Questions

 • Other Phones & Devices

11

0

0

Help needed from your highest office , NOT FAKE OFFICE OF PRES

On March 23, 2019 I went to At&T store which they told to go the website since that promo was not available at the store , so I did the same day and the regular credit check and everything was done and approved as I intended it would since my credit score is excellent and at the end I was told I wo

Questions

 • Wireless Account

59

5

0

AT&T Best Buy workers fall short on free iphone 11 mobile plan.

Hello.. My name is Dustin from the Southeast Texas area. In Feb. of 2020, I went to Best Buy and added a second phone line under my existing account.  Best Buy offered us the "free iPhone 11 64gb" promotion through AT&T which after paying the first three months of the phone's bill would th

Questions

 • Wireless Billing

23

2

0

Getting AT&T internet where I live

Who do I talk to in order to receive AT&T in my area. I live on the outskirts of Houston in Montgomery county and we’re stuck with Suddenlink in most residential areas. Their service is absolutely unacceptable! I can’t get anything done! Please for the love of god, Porter Texas needs some AT&T love!

Questions

 • AT&T Fiber Installation

41

0

0

Asurion Insurance Claims are Total Scams and AT&T/Asurion are Both Dishonest and Screw You as Badly as Possible

AT&T's customers are unaware of the 15-day return policy for the damaged device when they file a claim with Asurion. Asurion goes out of their way to make sure they don't mention this anywhere but the fine print. Then they charge you $850, keep the $250 deductible, they keep the old device, and

Questions

 • Wireless Billing

104

2

0

Contact Information for AT&T's Distribution Department

I need to contact the distribution department in order to gain more information on alignments of buried/overhead lines that may exist on a site where my engineering company is entering a design phase. And as an FYI, I already have placed a OneCall and this is the direction given to me by them, to

Questions

 • AT&T Phone Equipment

116

6

0

Disconnect / Cancel Internet DSL Account

I tried calling all the 1-800 numbers you provided and was transferred 6 times, waited on hold for 2 hours and today was on hold for an hour and STILL NOT resolve. ATT is giving me a hard time to cancel or disconnect my account. Trying this one, I HOPE THEY CALL OR RESPOND TO ME!

Questions

 • AT&T Internet Account

134

10

0

Email address changing with friend responses so I don't get the emails back

When I send emails to friends and they respond to it, the email address changes to [email scrubbed].  I'm not sure what to do about this.  We've got Norton and I've changed the email password.  Might this be a hacking issue?  How do I resolved besides getting a new email address

Questions

 • AT&T Internet Security

20

1

0

Att guy lied to me to get me to switch plans.

I called to inquire about my phone balances and the att rep said he could lower my bill by 35 dollars and everything would stay the same. Just lower bill. Yeah right. checked my bills turned out I was 250.00 higher last month and 200 higher this month.  I called att the girl just wanted t

Questions

 • Wireless Billing

54

0

Closed

1st responder Plan!!!!

Let grocery store employees get the 1st responder Plan Discount. Due to Covid-19 you can see that we're just as important to the world. Also risking our lives everyday to provide you with groceries.

Questions

 • Wireless Account

80

2

3rd party definition (2 part)

This may stab really deep to AT&T but all employees of AT&T that follow these questions take note. Please also this question is for you........—Can you define the terminology of 3rd party per written and AT&T defined policy definition??NIGHTOWLS

Questions

 • Network Coverage

399

2

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