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Questions

25

2

0

Want to prove ATTCares?

You should read what people are having issues with. Things like the guide not matching what’s on. Things like season passes not being set to a channel but to all channels so when you set a season pass it records every showing on every channel? Things like every time you push an update we have to go

Questions

147

2

0

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The online program listings now officially useless for any purpose whatsoever

The Uverse online TV listings grid is now completely broken. To be functional the grid must have three elements visible at once -- (1) the channel numbers, (2) the program listings for those channels, and (3) the timeline.  In other words, the intersection of these three elements might show th

Questions

1.1K

15

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Closed

Change day-date-time

How do I change the day of the week and time and date on the phone?

Questions

61

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Remove phone battery instead factory reset

Can I just remove my phone battery to reset my phone to open the home screen?

Questions

18

1

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Apps on Samsung Galaxy

Why does it say I have 523 apps on my Samsung galaxy phone? There's NO WAY!!!

Questions

42

1

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MOTO G Power Service to Existing Prepaid Account

I currently have an AT&T 1000 minute/ year prepaid plan. My old 3G phone will no longer be compatible with ATT next month.  I am considering the MOTO G Power (unlocked) as a replacement.  The old SIM card is the wrong package for the new MOTO, so a swap will not work.  Is install

Questions

95

7

0

Closed

Lies and crafted deception.

I called At&t to become a new customer. I was told my brand new $1200 tablet with the best plan, would have unlimited calling text and not slowed Internet. On top of this it would have 50 gigs of mobile hotspot. I agreed and they sent it out. I couldn't see my new plans details because At&t

Questions

58

12

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Locked out of Account and Forgot Security Question Answers

I havent logged into my att email account in years, but I have certain accounts linked to the email. I no longer know the answers to my security questions, as I made the account many years ago. How can I get back in?

Questions

130

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There's a damaged telephone terminal in my front yard

Near the sidewalk in the corner of my driveway, residential house, there is an old rusted telephone terminal that has fallen and is a hazard.

Questions

29

1

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hi, . May i ask where my 3 refunds are at?

I have a refund for 300 dollars, one for 150 dollars and the third refund for 150 dollars. I spoke with a supervisor and she stated it was processed on the sept. 19th 2022.... please help.

Questions

101

13

0

DO NOT SWITCH TO ATT !!!!!!!!

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

Questions

53

0

0

Uverse Guide for PBS shows is incorrect

I'm a big fan of PBS and the evening NewsHour.  Something changed this week to the PBS schedule but the Uverse Guide hasnt been updated. For several weeks now the Uverse Guide has listed childrens shows throughout the day but the station was actually running science shows (we would schedule 'Sesame

Questions

441

1

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TODAY - Guide No Info is NOT DVR

(posted this on another thread as well, so it will be seen for today's issue)IT IS NOT THE DVR!A friend 6 miles away, in another city, called to say her guide was constantly "no Information available" or "getting information".Uverse people told her to reboot DVR. She did everything several times wit

Questions

240

0

0

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AT&T 51001-51999 ports conflict with a gateway reserved port

Subject speaks for itself, I'm trying to port forward ports 51001-51999 for gaming and it gives me the conflicting error message. Can anyone explain the reasoning behind this and let me know if there's a work around? Thanks a lot!

Questions

1.8K

5

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Pin # damaged

iI have a pre paid refill card the PIN number is not visible both the retailer and phone company keep sending me back and forth to each other

Questions

34

0

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Unlock request unsuccessful moto one 5g uw ace

I purchased the phone from eBay it was previously used on AT&t so I went online to request for an unlock and it says it's still active on an account but it's not even the right model number that I have it's coming up as a Motorola Razer of some kind and it says to get it unlock to call customer

Questions

205

8

0

Business in Argentina Rural Development Proposal

Yes I signed up for your wireless plan that allows me to use my phone between North America and Argentina when I go back. I and building a home and starting a couple of businesses and the rural areas of Argentina. To be specific Chaco province, and if you ever want to expand your business b

Questions

22

5

Technicians do not show up to their appointments

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

Questions

1.1K

3

0

Closed

AT&T Sales Reps ARE LIARS who can sleep knowing they screwed over someone for their sale, AND NO ONE CAN HELP THERE, NOW I AM SCREWED....

Short story long, I was approached by door rep, advs I currently pay about $475 for 4 phones, internet & cable.... Rep is shocked and says that is crazy high and quotes Cable $110 and internet $85.31, we will call it $200....... promised gift cards for the switch (Transaction 1). Phone guy shows

Questions

365

10

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