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Stolen iPhone from worker

Has anyone else have there trade in stolen and no one seems to help it’s been a year of this and me paying for phones that I shouldn’t be paying on anymore

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21

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Lies and crafted deception.

I called At&t to become a new customer. I was told my brand new $1200 tablet with the best plan, would have unlimited calling text and not slowed Internet. On top of this it would have 50 gigs of mobile hotspot. I agreed and they sent it out. I couldn't see my new plans details because At&t

Questions

41

12

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Change day-date-time

How do I change the day of the week and time and date on the phone?

Questions

44

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Uverse Guide for PBS shows is incorrect

I'm a big fan of PBS and the evening NewsHour.  Something changed this week to the PBS schedule but the Uverse Guide hasnt been updated. For several weeks now the Uverse Guide has listed childrens shows throughout the day but the station was actually running science shows (we would schedule 'Sesame

Questions

382

1

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DO NOT SWITCH TO ATT !!!!!!!!

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

Questions

42

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AT&T Sales Reps ARE LIARS who can sleep knowing they screwed over someone for their sale, AND NO ONE CAN HELP THERE, NOW I AM SCREWED....

Short story long, I was approached by door rep, advs I currently pay about $475 for 4 phones, internet & cable.... Rep is shocked and says that is crazy high and quotes Cable $110 and internet $85.31, we will call it $200....... promised gift cards for the switch (Transaction 1). Phone guy shows

Questions

64

10

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AT&T 51001-51999 ports conflict with a gateway reserved port

Subject speaks for itself, I'm trying to port forward ports 51001-51999 for gaming and it gives me the conflicting error message. Can anyone explain the reasoning behind this and let me know if there's a work around? Thanks a lot!

Questions

1.3K

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Technicians do not show up to their appointments

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

Questions

395

3

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UPNP Capability

I have a WD MyCloud Home cloud drive that requires UPNP to be enabled, Unfortunately, the AT&T Gateway does not allow for UPNP. I have a Linksys WRT1900AC Router that does allow for UPNP. My questions are: Has anyone else ever set up this router with the BGW210 and if so, how? Also, I am assumin

Questions

29

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Is it possible to apply the 12 month prepaid offer to existing prepaid service?

I'm already on the $50 8gb prepaid plan with autopay making it $40/month. I'd like to pay $300 for 12 months of the same service if possible, but I'm not seeing a way to do that. If I make a $300 payment on my account will that suffice?

Questions

80

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Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

Questions

63

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recording programs

the programs i record don't always recard instead i get some else  it is as if the channels and time are all mixed up

Questions

37

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Local stations - another question

Sometimes ALL the local stations show up on the station guide in the APP, including all the HD stations, but most of the time NONE of the local stations show up on the APP station guide. What causes them to appear and disappear?? I have not changed our U-VERSE service at all.

Questions

183

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Identity. Fraud. Data Security. Contract.

AT&T contract states they will not keep our data safe. I did not read the contract See below. Get out while you can or read the fraud forums before doing business with AT&T. It is likely a timely  resolution will be quite challenging if your AT&T account is ever compromised.&nbs

Questions

41

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Long term California customer of AT&T mobile and home bundle - account cancelled today - Ive had a COVID hardship

I was told CA was protected it would stay - turned off today Due to business shutdown during COVID I, like many were laid off of work. Found a few jobs off and on but Ive been drowning this whole pandemic. Lots of local and government assistance available and I have pending applications that wou

Questions

125

3

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DO NOT TRUST PHONE ADVISORS

I posted a few months ago about the upgrade program with the 1000 trade in credits where after the new phone was bought and the contracted signed for the 1000 trade in and only given 130 and told when calling in and concerned that was the first 2.5 months credits, to bring told that was the whole tr

Questions

33

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Pole in my yard

There’s an AT&T pole in my front yard that has been broken in pieces for two years. We have tried to get this remedied, but with no success. Please advise next steps.

Questions

20

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Fix the damaged AT&T Underground Cable Box Infront of My Property

To whom it may concern, I would like to file a concern regarding AT&T box repair which is located outside the my building 150 royal wood court tucker 30084. It appears that the box has been mistakenly hit by someone, resulting in popping out the wires. This is affecting our customers and dail

Questions

59

3

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WIFIMANAGER SET UP

HOW TO ACCESS IT???

Questions

436

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Who is responsible in AT&T for Customer Issues Resolutions?

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

Questions

928

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