I bought a new At&t wireless phone and plugged it into the phone jack. It doesn't work and I'm wondering if I have to buy a dsl connector in order for the phone to work.

I know they state it is 150GB but AT&T consistently adds on 12%-15% of what actually comes though your modem. So the 130GB limit is misleading. I would love to go to uVerse and the 250GB limit but it is not available in my area and not for any forseeable future. 1) I think it is wrong to have a lowe

I used the phone Friday evening and woke up Saturday with no phone service. I have not been able to get ANYONE on the phone to help fix this problem!!! When someone calls immediately disconnects. Not a busy signal just absolutely nothing!! I am 97 years old and it is crucial that the phone works. T

I got this and can't get email. I can send but I can't recieve. Whats up? I pay for DSL service which is frustrating enough now I can't use the email?

Hello!! I have my business internet and I've been constantly reported as spam generator and got my IP blocked to send emails. They say is an IP issue and should block Port 25, I've seen that At&t blocks Port 25, but my computers keep on being reported. How can I solve this issue? I need some hel

router 4111N. I have located the appreciate mac address for the device is would like block.  I select mac filter select save and receive error message.  The device is in the blocked column for device I would like to block.  

Over the last 90 days one of my VDSL lines started to go down and the second one taking errors. AT&T dispatched 5 different techs. Every one required a one or two hour session with a tech support agent on the telephone explaining what the previous one had done. They kept little or no notes of the pr

Could anyone provide the updated list of all products for dsl (eg. Internet 3, internet 6 etc) and its pricing?

I've read quite a bit about discussions regarding DSL vs Uverse on this forum and in general online.  I've had AT&T DSL for over a decade and I've never had any problems with it.  I grew up on dial up in the country, which was tremendously slow, so dial up has always seemed like super speed to me.  

I understand att internet does not service my area. Ive have had 4 different agents tell me that they can come and have a tech come and install the lines, bury them underground and install in my home. And apparently do it for free! But allllll of a sudden the answers want to change and I get placed

I've got a unique issue. I'm building a house on a private road(i.e. driveway) 700 feet off of a county highway. The issue is our new address, assigned by the county 911 office, does not show up on any of AT&T's maps/databases, so they are refusing to send a technician out to even investigate the po

I live in my moms home she lived in for about 6 years. She had ATT DSL for several years here but eventually cancelled it once she got sick. I moved in and decided to get DSL as its the only option for internet service I have. I applied for the ATT ACCESS program and was approved but cant take advan

I upgraded to Fiber on Monday.  Technician came out and everything was going fine.  When he was about finished, he discovered that there was an "outage that wasn't letting new fiber customers connect."  He said it would probably last 1-2 hours, and that I'd be able to restart the box, plug in the et

Fiber is hanging on the pole just outside of my house. It runs down the road past a bunch of long term residents on our road to a new subdivision with only about 20 houses. I was told by a technician that this line was a 844 cable line that could be split up to 32 houses per fiber. Right now this li

My DSL Modem resets when:1. Devices connect to the wifi (And no devices be on the wifi)2. When I browse the internet (With only one device on the internet)3. When multiple devices are on the wifi it just goes out constanly.4. When playing on my console it disconnects when only the console is connect

Not only is the tech support over the phone 100% crap and doesn't know anything it's talking about, my internet is still trash.I posted about it here, and I was told to get in touch through a private message conversation with one of the employees...who said he "passed on" the info to the dsl team an

I'm unable to get out of a loop to nowhere to get a label for equipment return. There doesn't seem to be any such option available to choose, despite references to it all over the site which only go to FAQ page listing with no actual results for this problem.

I need help my gateway does some kind of reboot or reset a couple of times a day. it's quick when it happens the bottom 2 lights blink red then go back to green takes a 2-3 min if that. The problem is we work from home and when that happens our work vpns have to restart as well as our work phones so

I returned a AT&T modem/router to the UPS store and months later I see a derogatory hit to my credit score from AT&T. I called customer service and the representative tells me the report is because of equipment I had not returned. I told him that was not possible, as I had the UPS store return recei

My PACE 4111N modem sometimes has a red service light. I have tried to reset and reboot multiple times. I have tried to get as far as I can on my own when the screen asks you for your billing information and to reset the PPP Username and Password. After this point it gives the message of " The Inst