I have been a customer for several years, changed numbers back in 2011 due to the fact i moved in state to a new area code. Bought new phones as well. Have had Auto Pay for almost the entire time. I checked my upgrades middle of Sept to see one was i believe 10/18/12, one was 10/30/12 and one was 7/

A Program for Recycling Wireless Phones, Smartphones, Batteries & Accessories You shut off the water while brushing your teeth. You hit the office light switches off at the end of the day. You even dig through the trash bin to salvage those recyclable aluminum cans. But when it comes to electr

I’ve had this router modem combo for years. I thought I could upgrade to something else and my Internet would be faster. It is used mostly it is for a Wi-Fi only. I have dsl..basic internet plan 6 mbps.

Beginning 9/08/2021, I have been engaged in a frustrating issue with AT&T. It involves a phone that stopped working one day, a replacement being ordered, my original phone coming to life overnight, and me returning the replacement following the instructions to the letter. I've had multiple commu

I just aquired a dell latitude d620. Have been trying since yesterday afternoon to wirelessly conncect it through my gateway.  I am a bit of a computer newb so be patient with me 🙂  All firewalls have been turned off, I see the signal on my laptop, and see it has sent packets, but has not received

For more information about the reward process and receiving your reward card, visit the Reward Center Information Page. After you activate/install your qualifying service, watch your mailbox. You will receive reward claim information within 4 weeks of installation/activation. Once notified, you’ll n

My phone is always searching for service....  I am so tired of not having a reliable phone..  Does anyone know what to do for this?  I am tied to a contract for another 6 months...

  Hello Community!   Effective June 22, 2016, AT&T released a software update for the Samsung Galaxy S6 edge+ (G928A).  This update is made available to customers to download via firmware over the air (FOTA).  Wi-Fi connection is required for update.   Device Update

I am having an issue since I replaced my old Pixel 2 XL on my account with a new OnePlus 8 Pro yesterday. I have 3 lines on my account, but now my number no longer shows up on the screen to validate.  I spent a significant amount of time on the phone with support at the 800-331-0500 number, but they

Hello, I want to change my voicemail greeting to the default message that includes my name. I have an iPhone 4S. I selected the "Default" greeting from the voicemail menu, however that reads the digits of my phone number instead of my name. I called the voicemail setup by holding 1 and recording my

Hi all, This is my first post on the AT&T forums. I switched about two weeks ago so we get could iPhones. I have been reading a lot of articles about this topic and I still have a few questions. Sorry if these questions are repeats.  We go to Mexico about once a year. With our previous carrier, we c

I found my way to the past messages but is there a way to see what was actually said and pictures or videos sent? It's great the numbers and times but I need to know if it's a telemarketer, or doctors office, or some kind of inappropriate conversation..

When I do a speed test with a laptop directly connected to NVG510 to rule out any contention I only get around 8mbps: http://www.speedtest.net/result/1811497767.png   http://www.dslreports.com/im/101089700/2505.png   http://prntscr.com/6omqv     The Broadband Statu

Hi, I am unable to install the ATT Internet Security suite (aka McAfee Antivirus suite). Following are the details. 1. I have a windows 10 computer, which had a previous version of McAfee (also through ATT internet and expired). I uninstalled it using instructions on the KB article page (unins

I've had the 1G internet for about a month and I consistently get 2x - 3x faster upload speeds than download speeds. I've checked with all devices (iPhone Xr, iPad Air, LG TV, MacBook Pro, all of them 1-2 years old except for the MBP) and they all show the same to varying degrees. So, if my iPho

I got a spam SMS from 31850 asking me to sign up for some quiz, I just ignored it, I've always heard not to reply 'STOP' to spamers because then they know your number is real and being spammers they don't care what you reply. I've seen messages on this board where people reply 'STOP' and it does no

Hi I was told by one of the customer service representative that teacher discount could be applied even if the authorized user is a teacher (doesn't have to be the actual account holder)and she further stated that if anyone says otherwise they should look under the resources that are provided to th

From 2.1 to 2.2 I  have been told by Samsung and AT&T that Voice Dial via BlueTooth is available. Not!My LG Incite, Nokia E71x and some Motorola Clamshell ALL supported "speak name automatically dial via Bluetooth connection" --- This is what I am looking for as an in-car hands free requirement.Does

Hello Community!   I'm pleased to also announce that Android Nougat for the AT&T Samsung Galaxy S7 edge has been released today (2/17/16)!   Have you been looking forward to this update? Are you ready to experience the newest iteration of Android? Sound off in the thread below.   For more informatio

I recently lost my phone and SIM along with it with pretty much no hope of finding it again. I just bought a new phone & SIM, is it possible to keep my same phone number? Or should I cancel my Go Phone account (using my BB Bold 9900) and just set up a new account with my new phone? Not sure how this