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I have had this iPhone 13 for the last six months. Yesterday suddenly I noticed I had no bars, could not make calls or send texts. Essentially only able to use WiFi, though WiFi calling wouldn't even work. Contacted AT&T and used their suggestion to restart Network Settings and/or take th
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• Apple
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Tips to Fix The App You're Using Did you try to launch an app but nothing happened? Try our troubleshooting steps below: Force close the app and relaunch it - varies on phone, browser, or device operating system Restart the device - You can find this information in you
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• Device Features
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It’s the age-old question, “is my phone waterproof?” The short answer, not exactly. Most recent devices are water-resistant. This means your device can survive short dips in the tub and are safe from splashes of water. What does IP Mean? It is a measurement of resistance, from dus
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• Data & Messaging Features, Internet Tethering
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In two separate occasions in Colombia, one with the daily paid service of $10/day and the other with the wireless plan that includes it, the service (call/text) did not work. All settings were correct, per support person. iPhone 12 Pro Settings > Cellular: Cellular data = ON Cellular data
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• Wireless Account
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When is the update coming for my smartphone? The Update Is Out, Why Can't I Download It? You're wondering why your device has not downloaded the latest update, am I right?. The simple answer is, the update may not be ready just yet. Some updates are rolled out slowly and not all devices will get th
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• Other Phones & Devices
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I have a iphone 12 with a standard plan with at/t that under settings shows airplane mode, wifi, bluetooth, cellular and personal hotspot. On my iphone SE under my pay as you go plan personal hotspot is omitted. How come i do not have personal hotspot on the latter?
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• Plans & Features
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I tried to activate the SIM device online but then it assigned a new number so I had to cancel it. I don't want to reactivate service because I'm concerned that it will only activate a lost phone. My husband won't let me use his phone because it recognizes his number and uses his account. I can't ca
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• Other Phones & Devices
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I want to replace my iphone since my other one was liquid damaged. I was looking to replace it at the apple store, but i was wondering if i could move my current att plan to the replacement too.
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• Apple
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Hello all, I cannot find the answer to this question anywhere. I am wondering not if my iPhone 6s+ can GENERATE a 5G hotspot, but if it can CONNECT to one? I want to get a mobile hotspot device (I'm thinking the moxee brand), and use an ATT data plan along with it, but the data plan
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• Apple
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I would like to go through ATT's promotional trade-in to begin a 36-month installment plan to upgrade to the iPhone 14. In about a year, when the iPhone 15 comes out, can I trade-in this iPhone 14 through Apple's iPhone trade-in program and simply swap the sim cards to the new phone without breaking
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• Wireless Billing
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I just added another line for my 6th generation iPad Pro and downloaded an eSIM card and after I installed it and powered off/on and there is no service. I even reset the iPad and network settings and nothing is working.
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• Apple
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Pro cameras. Pro display. Pro performance. Shoot amazing videos and photos with the Ultra Wide, Wide, and Telephoto cameras.Capture your best low-light photos with Night mode. Watch HDR movies and shows onthe 6.5-inch Super Retina XDR display—the brightest iPhone display yet.2 Experienceunp
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• Apple
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I was going though the process of unlocking my old phone, I just got a new one. So I received an email saying my phone was unlocked and to back up my old phone before erasing it. So if I already have everything on my new phone, can I just go ahead and erase the old iPhone? I know this is probably a
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• Phone & Device Upgrades
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I’ve tried ordering a iPhone XS Max 6 times online with AT&T and my order would be canceled, I was told to go to the store but I was told at the store I went to they didn’t accept cash or a prepaid card after being told that I called costumer service and the guy I spoke to said I should order the ph
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• Apple
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I will likely cancel before the 30 months are up on monthly phone installments. I am ok paying off the device at that time, but do not want an early termination fee. I am an existing customer and this would be a device upgrade. I do not see any mention of a commitment in the cart so I assume there i
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• Wireless Billing
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iPhone 11. An essential upgrade. Shoot 4K videos, beautiful portraits, and sweeping landscapes with the all-new dual-camera system. Capture your best low-light photos with Night mode. See true-to-life color in your photos, videos, and games on the 6.1-inch Liquid Retina display.3 Experience
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• Apple
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I have a prepaid gophone - an old 3G flip phone. Just got a new iPhone SE. Expect I need a new SIM card as the old one is unlikely to fit. Want to keep my old phone number and switch to a higher data postpaid ATT plan. Do I have to go into a store (want to avoid that right now)? Can
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• Apple
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I was wondering I could come into the store and get an iPhone 12 at the At&t store in Grant Park in Portland today and how much would it be to switch from my iPhone XR the screen has lines in it but its not cracked.
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• Phone & Device Upgrades
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iPad Pro. All new. All screen. All powerful. The new 12.9-inch iPad Pro features an advanced Liquid Retina display that goesedge to edge.1 Face ID, so you can securely unlock iPad Pro, log in to apps, andpay with just a glance. The A12X Bionic chip is faster than most PC laptops andeas
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• Apple
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I belive i was issued a faulty phone in august 2019. I am still on a cintract with you, however the phone sporadically freezes and then turns off and doesnt turn back on again unless i reboot it. It is an iphone 10, less than a year old. I cant ring customer services because I am currently in the UK
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• Other Phones & Devices