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Since porting my iPhone 11 over from Verizon to AT&T, I have not been able to RECEIVE text messages from Verizon Android users

Since porting my iPhone 11 over from Verizon to AT&T, I have not been able to RECEIVE text messages from Verizon Android users.     I've tried: - Resetting network settings - Powering off/on phone - Hard re-set - erased ALL content and settings - Deleting contact with Verizon Androids and making new

Questions

 • Data & Messaging Features, Internet Tethering

195

1

0

Does Data Connect pass prepaid plans allow users personal hotspot?

https://www.att.com/esupport/article.html#!/wireless/KM1048698?P=8 This is the page. But this doesn't mention personal hotspot.   I asked this to AT&T postpaid support  by chat. She told me all the prepaid plans of Data connect pass allow users personal hotspot it the device has pers

Questions

 • Plans & Features

627

0

0

0

Mobile Uploading speed

I have Unlimited Elite plan with Galaxy Note 8. What is the data uploading speed in 4G/LTE? And what is it with Mobile hotspot?

Questions

 • Data & Messaging Features, Internet Tethering

15

1

0

Samsung Tab 8 asks for a password during setup

We use this device for work and it got passed to another staff person. They're trying to set it up but during the setup, after selecting the wifi network, the person is asked to enter a password or use their Google credentials. The window does not specify what password is required, so we tried the w

Questions

 • Android

7

1

0

Phoenix 4 phone - not sending or recieving text messages

My text situation has gotten progressively worse. Often I cannot receive picture messages. In the past 24-48 hours, texts have been getting stuck in the "sending" stage.   Restarting the machine sometimes helps, but not always. I have also not received any messages after testing.

Questions

 • Android

64

7

0

When is Samsung Galaxy Note 10 unlocked (SM-N970U1) getting the Android 10 OTA update?

When is Samsung Galaxy Note 10 unlocked (SM-N970U1) getting the Android 10 OTA update?I heard roll outs have started.

Questions

 • Android

172

2

0

Cannot find WiFi calling option on my phone?

I'm on $50 monthly prepaid plan and just got a new SIM card from AT&T store; my phone is unlocked Samsung Galaxy Note 9. I'm sure Galaxy Note 9 supports WiFi calling, and supposedly the WiFi calling option can be found under either "Connection" or "Phone-Setting" menu, but there is none. Help

Questions

 • Phones, Tablets & Devices

70

4

0

Blackberry's DTEK50; Will AT&T Go Anywhere Near It?

The Blackberry DTEK50, https://youtu.be/w9rkhCUAHT0 Is this headset within any possible Android based phone AT&T will carry?

Questions

 • Other Phones & Devices

1.7K

5

0

0

S9 Android pie update

I haven't received an update. And What if my phone is unlocked, but it's AT&T phone. Can I still receive an update? And the phone located overseas and using different sim card. Can it still receive an update?Thank you

Questions

 • Samsung

311

1

0

0

Could AT&T Give me Just 1 Reason Not To Leave? Loyalty?

I'm an existing post-paid customer paying $157.80 per month for two lines of service ($1,893.60 annually). 1 line with Data Unlimited for 4G LTE ($45.00) and the other with DataPro 3GB for Smartphone 4G LTE($30.00) data plans. Our peak usage since the first of the year has been 22.2 GB in

Questions

 • Wireless Billing

491

9

0

0

Note 9 Security Patch

I have a new Note 9 that is unlocked and I am on AT&T network. Phone says it has a security patch with a November 2019 date and it is running Android 9. When I go to settings and try to update the software it says phone is up to date. Phone is new, so storage is not an issue, it was fully charged an

Questions

 • Samsung

31

1

0

Lost Archived Voicemail

A little over a year ago I saved/archived a message (birthday message from my grandma before she passed) and I can't find it anywhere. Not sure why it would have been deleted when I had it archived. Is there anyway to retrieve this message?

Questions

 • Android

23

1

0

Android 3.1 Update

I received a replacement phone under warranty and would like to see if I could get the One UI 3.1 update. When I try to update the phone from 3.0, it keeps telling me my phone is up to date? Is there a way I can update the replacement phone by forcing an OTA update? Currently, I have a Galaxy Note 2

Questions

 • Device Features

33

8

0

Samsung Galaxy S8+ Won't send texts to certain iPhone users even though it will receive from them.

I have only had this problem with contacts who have iPhones. I can text fine back and forth with them then suddenly I can no longer send a text to them. I can still receive texts from them no problem. The text I try to send can be SMS or MMS, but it will just hang up and keep trying to send. I h

Questions

 • Android

48

1

0

Texts appearing out of order

The last few days I've noticed that my text replies are out of order, appearing above what I was replying to, rather than below them. This seems to mostly occur with iPhone users (I have a Galaxy Note 4). I have tried resetting the time on my phone as I read that could be the problem, but no luck. C

Questions

 • Android

5.4K

3

0

0

Samsung S6 not downloading photos

when I plug in my S6 Samsung phone to download photos, it give me an unknown error but said write down E000225. I want to update my phone but not lose my photos and videos. please help! thank you Nancy

Questions

 • Samsung

18

2

0

Data Service Repeatedly Disconnected - Sign in to Network attempts fail

Hello, I've been having this issue for the last couple of months, and now it's gotten so bad that it happens multiple times a day. Suddenly, whatever I was streaming is cut off, and I get a notification on my phone requesting me to sign in to the network, where the only options I have are fr

Questions

 • Account & Usage

24

1

0

Time Incorrect

I noticed earlier this morning that both of our phones had the incorrect time, off by 5 minutes (give or take a few seconds), and we have not done anything different. On the settings the phones are getting the information from the network and even after a restart nothing changed. Any ideas?

Questions

 • Android

11

1

0

Where do I enter the file password?!

I downloaded my Samsung account data. It took me to the screen, asked if I wanted it to send me my file password and I did. So I dl one of the files (Samsung Social) and when I go to open it (extract) it says it's password protected. But it's never asked me to enter the password no matter what I do!

Questions

 • Samsung

7

1

0

Difficult to locate anyone to speak to

As a customer, I am directed to where to select to "contact us", however when "contact us" is selected, the customer must go through a rat race to find a phone #.  This is horrible customer service!!!!   The least you can do is provide a direct number.  It appears that AT& T

Questions

 • Wireless Billing

13

2

0

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