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LTE wont enable!

Ugh, just returned from a cruise where Iphone 6 was in airplane mode for 8 days...now LTE won't enable.  Account is in good standing, data is not shut off to my phone, another user on my account is not having any problems with their 5C. Uploaded new iOS to see if that would help, no go. Blue tooth w

Questions

 • Apple

7.6K

4

0

0

No data on 4G, only 4G LTE

I have a Netgear Unite Express hotspot and am experiencing an issue where when the device displays "AT&T 4G" as the connection, I can't get online at all with it. If I browse to the admin page, it says "internet access" in the status but devices that connect to the hotspot can't get online. On the o

Questions

 • Account & Usage

2.2K

6

0

0

What internet speed can you expect with 25 GB plan vs unlimited data Choice plan?

I have a home base "box" with internet home phone and two cell phones.  We always had reasonable internet speed with a  25 GB max rollover plan (with $10/ 1GB added automatically).   Very long story short- after trying a different 25 GB plan from ATT, I switched to Unlimited Choice plan after being

Questions

 • Data & Messaging Features, Internet Tethering

2.9K

1

0

0

OnePlus3T

Why is it taking ATT so long to set correct provisions to such a wonderful phone? Not getting LTE, read on 12/5/16 the provisions will be set correctly, but still waiting...

Questions

 • Android

671

11

0

0

Lollipop Issues Please Help

Hello,I have a Samsung Galaxy S5 and ever since I updated it I cant send pictures, use my 4G data, and my contacts keep trying to sync to the mobile network every time it turns on and off. Can anyone help solve any of these problems. Thanks

Questions

 • Android

285

2

0

0

S8+ No Network Connection After Android Pie Update

Hello, My Samsung Galaxy S8+ refuses to connect to the cell network after the Android Pie update that I was given yesterday. I've tried the following to fix it:Reset APN settings to defaultReset Network SettingsFactory resetThe phone still will not connect to the cell network. I have 3-4 bars but th

Questions

 • Samsung

402

2

0

0

Why does AT&T refuse to offer more featurephones?? (Besides the making more money factor.....)

I am one of many people in this country who do not want or need a smartphone. I have a toddler and two more on the way. Having a large piece of portable, breakable technology is not feasible for me now or anytime in the near future.  The Nokia phone that I have will not work with a 4G network. Why c

Questions

 • Phone & Device Upgrades

287

4

0

0

Samsung Phone is a Piece of Junk or is it At&t

I've fought my new Samsung phone: S9+ for almost 6 months now with 4 replacements and Samsung blames the problems on At&t.... whatever it is it doesn't help me as need to the phone to stay in touch with my wife who almost died from and aneurysm and 22 hours of brain surgery. After hours and perhaps

Questions

 • Phone & Device Upgrades

340

6

0

0

Unable to connect to 4G with Lenovo Tab4

Hi, I am from Germany and visiting US right now. I bought a AT&T SIM card for my Lenovo Tab4 (Lenovo Tablet TB-8704X). I am traveling in Portland and all of Oregon but I never could connect to 4G. The tablet should be able to connect 4G, cause it is doing with my German T-Mobile SIM. The APN is set

Questions

 • Android

225

2

0

0

4G Coverage

Curious about what happened in my area. We used to have excellent 4G LTE coverage. Then out of the blue, it was gone. Hundreds, maybe thousands of customers in my area having the same issue. There is a group on Facebook where this has been discussed. Granted we are a small community but our populati

Questions

 • Network Coverage

379

7

0

0

Is there a place to check if an IP address is blocked on the mobile network servers?

All sites on one of our ip addresses are timing out and failing to load when we try accessing them over AT&T LTE / 4G.  They load fine over wifi and other carrier's 4g networks.Is there a way to check if they are actually being blocked? Or a way to find out why they are failing on at&t specifically?

Questions

 • AT&T Internet Features

718

6

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0

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