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Can't cancel my prepaid account from abroad

Due to COVID-19, I've been displaced from the US and have had to return to Brazil on short notice. I'm not able to cancel my autopay because I cant' log in to ATT, and when I request a new password I don't receive the message because I don't have a signal connection on the ATT chip in Brazil. I've a

Questions

 • Account & Usage

58

2

0

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In store price for iPhone SE 2020 & 2022 for AT&T Prepaid

Does anyone here know what the current in store prices are for either the 2020 or the 2022 versions of the iPhone SE locked to AT&T prepaid for existing customers? A quick search finds that it's available in special, $99.99 for new customers porting a number (that wouldn't be me) $149.99 with

Questions

 • Phones, Tablets & Devices

542

1

0

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Serial number for lost Refill Card?

Hello...I just signed up on AT&T prepaid. I purchased the SIM card and a $50 refill card, but the card has disappeared.Do  you keep records of the serial numbers on the cards? I was hoping the card could be applied to my account that way. Otherwise it looks like I'm at a loss. ThanksJM

Questions

 • Account & Usage

1.7K

2

0

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How Do I Activate My Unlocked Samsung S21 5+?

My now ex-boyfriend got me an unlocked Samsung Galaxy S21 5G+ for Christmas, and I put an AT&T Sim card in it and cannot get it to activate.

Questions

 • Samsung

36

1

0

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ATT message says that the phone I recently activated won't work (Device: Samsung Galaxy S10)

I activated my new SIM this morning and paid the amount for the 25$ plan with 300$ upfront fee. It worked fine until 30 min ago. I received a message saying: "AT&T FREE MSG: We're always looking for ways to connect you to what you love faster than ever before. That's why we are taking steps to

Questions

 • More AT&T PREPAID Discussions

323

4

0

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Can't make or receive calls but data works

Hello, I have a Samsung s9. I have a prepaid connection.  I cannot make or receive phone calls. Data works and text works but we can't make a single phone call. Could anyone please help?

Questions

 • Network Coverage

1K

4

0

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I enroll AutoPay and At&t cut my program without any notification

Since 2008 I had a prepaid plan for the phone (Edited as per community guidelines). Later I joined an automatic prepaid plan, a lot of money accumulated in the account. Since I am a resident of another country, every time I came to the USA I used this phone to my satisfaction. Unfortunately, due to

Questions

 • Account & Usage

64

8

0

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Recover Deleted Text Messages?

Is it possible to recover deleted Text Messages? My iCloud failed after upgrade.

Questions

 • Apple

293

2

0

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Port Number from Net10 to eSIM and AT&T Prepaid Plan

I need to port my daughter's phone number from Net10 to an AT&T prepaid plan. She has the new iPhone that only accepts eSIM. I wanted to purchase the plan online but it looks like the only option is to receive a physical SIM card. Is the best approach for this situation to go to an AT&T stor

Questions

 • More AT&T PREPAID Discussions

50

3

0

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active armour

Who is eligible for active armour FREE?

Questions

 • Account Features

69

3

0

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Are per-minute plans still available through AT&T

I visit family in the US for 3 months each year. In July I purchased a pre-paid AT&T sim card ($30 per month, no fixed contract). I was advised by AT&T that when I left the US, I could go online and switch to a 'per minute plan' while I was at home overseas, and by paying a minimum of $100 u

Questions

 • Plans & Features

71

2

0

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unlocking my iphone

its sad I payed over 200.00 for a iPhone 6 and its a prepaid severs and they will not unlock it 4 me they say I have to be on the prepaid plane 4 6 mounts be4 they will unlock it I think that is bull if some one pays cash 4 something they should unlock it no matter what plan that it is on because it

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 • More AT&T PREPAID Discussions

2.6K

15

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0

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Activate new service (1-year pre-paid), port another number, already have SIM

I wish to activate a new 1-year pre-paid service and port our AT&T home landline number to it. The store gave me a SIM and said I need to do this online for the $300 1-year offer.   --The store gave me a SIM, but the offer page automatically applies a new SIM charge.  Do I need to o

Questions

 • More AT&T PREPAID Discussions

226

5

0

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Go Phone..$25 Monthly Rate Plan..couple basic questions..need help. thanks.

I was hoping an At&t employee (forum or regular) could help me out with a couple questions about my prepaid service so I can see If I get the same answer I received by calling 611 on my phone.  (I will keep the questions basic so that way they can be answered here as opposed to having to send a "pri

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 • More AT&T PREPAID Discussions

53.1K

14

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Need help figuring out the dates and plans for autopay

Hello AT&T 1.I wonder my payment date change i was every 17 of the month paying but now its on 10 ,, is that because i change my plan to auto-payment 2. Calling to Canada is it free for 45 usd plan? 3.There is a new plan which is 50 usd is the same plan i have + 2 GB ?

Questions

 • Account & Usage

1.2K

1

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Cannot ungroup messages Cingular Flip IV

I changed the messages settings to turn off group messages, but they still appear as grouped. I would like to see the messages as separate, in chronological order.  How to fix, please?

Questions

 • Other Phones & Devices

61

3

0

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When does my prepaid service begin?

Does my new 12-months of prepaid service begin only once the new SIM card is activated?

Questions

 • More AT&T PREPAID Discussions

133

1

0

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GO phone with SIM card unused since 2015 Reactivate??

SAMSUNG GO PHONE  ATT technology  I used this phone for some years between 2005 and 2014.  Do I have to acquire a new SIM card per first time activation?  Or can my present phone be activated with payment for the talk data plan? Colman in Indiana

Questions

 • Other Phones & Devices

1.6K

2

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Unable to message internationally on prepaid plan

I have a prepaid mobile plan which is supposed to include unlimited international messaging but at the moment I am unable to text internationally, even when ensuring I use the correct country codes. I am an exchange student from the UK and I signed up to this plan when I moved to America so I could

Questions

 • Data & Messaging Features, Internet Tethering

1.2K

1

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0

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Is it possible to advance my prepaid plan that could be used in other country?

Hi! Due to the pandemic, I moved back to my home country. But the downside of it is I can not receive any phone call or message from the U.S. Is it possible to advance my prepaid plan that could be used in another country?  Or I can remain my phone number and purchase another program tha

Questions

 • Account & Usage

206

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0

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