I have been on chat for 2 hours trying to get a problem solved. I have been disconnected 5 times. Each time I then have to go through the entire spiel again, have to wait while they "check my internet"(which, as I had just stated to them was fine. They promise to call back if we are disconnected. Ne

Hello guys, what happenend: my mom died 3 years ago and i own her cellphone now. I came to brazil and i can't use their mobile network. I formatted her cellphone so i don't have anymore her gmail. I want to unlock the galaxy s9, but as i said I don't have her email anymore. Is there anyway that AT&a

I recently purchased an ATT model CL82407 answering machine with four handsets. Went through the entire setup process. Added all my phone contacts. Set "Screen" to any call that doesn't display a name or number. And activated the Smart Call Block function. But every incoming call displays "Private C

I submitted a request to ATT in August when a telephone wire was knocked down into our backyard.  The ticket has been open for three months, with still no update on when the wire will be removed.  A second ticket was even opened when someone at ATT tried to close the first ticket despite it not bein

Hi. I have a close account with att but I decided I would like to port the number. The message I get from the new service is for my rejection is: We're sorry to let you know that your port in failed. What happened? Your previous carrier has rejected your port

Both phones are out, so it must be the line. Cannot find anything that was disconnected.

I am trying to get a port out number from AT&T so that I can switch my number to a different carrier. My phone is not able to receive texts so I can't call the port out number. I have tried looking in account settings both online and in the app and can't find the transfer number request. Is ther

We have not had service with AT&T in 10 years. They were the last company to maintain the phone line to the house. We will be remodeling the exterior in 2 weeks and will need the wire removed from the house to the alley. We don’t have an account with you. How can we get this resolved? Thanks.&n

When an incoming call comes in the caller id doesn't show area code only the phone number

Hello! I was wondering if there was any way to set up a IVR with a prerecorded message for a business on a at&t phone? The model number is EL52319

Going around in circles, my direct tv account keeps coming up when I select land line repair. Hate ATT (Edited as per community guidelines)

I get 40+ calls every day - today there were over 50 calls. If I have AT&T Call Protect turned on, why aren't the known Telemarketer calls and Suspected Spam calls blocked?  If we pick up no one answers, if we let it ring, they leave an empty message that we have to erase. The entire block

I'm from Europe and I'll be moving to the US for 3 months so I'm trying to buy a monthly plan with an eSim but to do so I need to enter a contact phone number which only accepts American numbers. What am I supposed to do?

What does the CL stand for? We have 2 lines and a fax line.  L1, L2 but what is CL for?

Hello, wondering if the AT&T landline is a true landline? Right now I have my 'landline' with Comcast but it uses the Internet. I am looking for the good old-fashioned landline that does not use the Internet or Wi-Fi.

My phone and other devices and documents got stolen and I reported it to the AT&T to lock it and now I have found it and I want to unlock it but how will I let them know I have found it because it still shows stolen reports

Hello, I just got the 15 pro but was wanting the 15 pro max, but the phone wasn’t in stock at the time. Am I able to order a 15 pro max and switch my info into the max and give the pro back. Is that possible?

I need a phone number for ATT engineering department. We have lines at the electrical pole that need to be removed. Located in Jupiter, FL

Cannot Receive Calls.

We were talking to a service agent yesterday to transfer our phones, internet and cable to ATT. I asked her if she put in the transfer pin in if our phone service would be cut off.  She said no and guess what no phone service.  We cant call because we have no phones.  My husband is a