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Why Can't ATT Be More Accessible?

Recently I was locked out of my e-mail for 24 hours because ATT, despite its claims of attention to accessibility, apparently doesn't recognize that about a third of older and disabled Americans don't have cell phones and can't receive text messages. Their site now insists that I register a cell pho

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38

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converting AT&T DSL to fiber - can we keep our email addresses and mailboxes with content going back for MANY YEARS?

We have AT&T DSL and want to switch to AT&T fiber. Can we keep our email addresses - and 19 YEARS of emails in our accounts - when we switch? Or are fiber accounts different than sbcglobal.net addresses, which is our address. Also, we have masked email addresses with prefixes - exampl

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129

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New emails go directly to 'Trash' folder instead of 'Inbox'

My new emails go directly to the Trash folder instead of the Inbox. I have no idea why.  It started when we took a trip out of state 3 years ago.  I don't see anything in Settings to address it.  How can I get new emails directed to the Inbox like they should be?

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AT&T is keeping me hostage…

I have had a terrible experience with AT&T and now they’re making it very difficult for me to leave. I have never endured this with a phone company before. Let me explain: I decided to open up a new line for a business I plan to eventually open and to get more acclimated with the Android OS,

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208

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Reset My Mother's Password

My aged mother doesn't remember her att.net password. Can you help me reset it?  My mother doesn't use email much anymore, but it's required to reset her Facebook password.  Her laptop has died, and I'm setting up a new Chromebook for her.  Her cognitive ability is severely impaired

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37

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AT&T paygonline account locked..

I tryed to pay my prepaid on paygonline and failed several time to login. After that, it showed a message, "Your account is locked. Please call 611 from your device for help." Of course I tryed to change my password but they did not send recover code to my phone number. How can I do my payment and

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82

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Some notes saved to Yahoo ATT email account disappeared today

Today many of my husband's notes disappeared from his iPhone notes app where he enters and retrieves them. They are backed up through his Yahoo ATT email account but are missing from there as well. They were there yesterday.  Apple states it's an issue with Yahoo.  AT&T support could

Questions

92

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My IP is blacklisted under ATT - DNSBL:RBL

Hello AT&T, My IP is blacklisted by ATT - DNSBL:RBL. And because of that my emails are affected. Can you please remove it from blacklist (IP address:154.53.59.246).

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50

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How To Add a Website to the Spam Exceptions List?

I have 2 websites that keeps going to Spam. Namely money-flow.biz and affiliateadvertising.club However they are not dangerous, so I want to add them to the Spam Exceptions List. How do I add them to the Spam Exceptions List? Thank You!

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42

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Email filtering to trash and spam

Help! My mother’s email has started filtering everything to her trash and spam folders. Everything I’ve found online is saying to go to settings and check the filters, but there doesn’t seem to be a filters option under settings. And no domains are blocked. How do I fix this?

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75

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Can't access SBCGLOBAL email or unconnect it from BELLSOUTH profile

I have both SBCGLOBAL and BELLSOUTH email accounts. They accidentally got connected through the BELLSOUTH ID when my phone updated. Now, I can't access the SBCGLOBAL account. Nor can I disconnect them on the PROFILE page. I have already gone to the PROFILE page in order to disconnect them, but there

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68

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Signing In to Email

When I try to sign in to my att Currently account, I get a message telling me to enter my cell phone number as another source to contact me. I don't have a cell phone and the blank will not accept 'No cell phone' or anything like that.  What can I do to get around this road block. IvaProblem

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374

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Fraudulent Bellsouth.net Email Address

My identity protection service notified me that a @BELLSOUTH.NET email account exists with my personal information but I've never created an account with Bellsouth. Please advise who I contact to have the account investigated.

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165

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Data Usage Warning when I have an Unlimited Plan

I have a business cellular hot spot with an unlimited data plan yet I get Data Usage Alert every week from <[email scrubbed]> telling me I am getting close to my data limit and may get throttled back. I have not experienced any 'throttling' to my knowledge however why am I getting these messag

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300

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Received an email about upgrading SBC global Email

Got an email regarding upgrading sbc global email or face deletion of the account. but the URL seems suspicious, built through Block Inc instead of AT&T. Is there any way this is legitimate?

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643

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OUTLOOK 365 has a yahoo pop up

My outlook 365 is no longer accessing my att mail but gives a yahoo pop up

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294

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Covenant Eyes Emails being blocked

Since Aug 7th, 2023, reports from Covenant Eyes have been blocked to my email. How do I unblock them?

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37

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Care Code 201 lu100

Can't get into email

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1.4K

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email

password reset can't be done...get following message Hmm… we can’t reset your password We don’t have the account details needed to complete your request. Done

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Unable to delete, mark, etc emails in New Mail

Nothing is happening in New Mail when I try to do anything with an individual email. Cannot place check mark in box beside email in list. Basically unable to manage any thing in Mail. Problem occurs in Chrome. In Edge, I log in and briefly appears then goes blank. Running Kaspersky scan now. Deleted

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