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nokia gophone to samsung go phone activation problem

My sim card was too big to transfer directly to the new go phone but I was able to activate my account with the new sim/imu"ime?" card already in the new phone, my old phone shows it is now d/c from the service but my new one wont allow for any text or calls, any solutions?

Questions

196

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What does it mean to "Upgrade a line on an existing account." in order to upgrade a device?

I am looking to upgrade to the new (2020) iPhone SE, 128GB. It says I can do so on the installment plan for $11.67 per month for 30 month, but in the "Price Details". Does this mean that my service plan, would change and become more costly? Same question for the "Activate postpaid unlimited wireless

Questions

9.5K

4

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Cannot access sbcglobal.net email, forgotten security questions

I've had an evolvepakistan.com email address for about 10 years now. My family used to be AT&T customers but have not been for at least 4 years. When I go to sign in, first I am taken to a Yahoo login page, where I enter the sbcglobal.net email address and then I am taken to the AT&T login p

Questions

1.1K

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Reset PIN

Hi - I have an AT&T Prepaid SIM and am on the $45 autopay plan. I recently traveled overseas and did not realize my plan would not work. I am trying to log into my account and change to a postpaid plan as I believe this will help me use my phone overseas.However, my PIN is not working and I cannot

Questions

69

1

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Account "glitch" preventing upgrade

I have multiple lines on my account and one of those lines, iPhone 7 purchased in 2017 on installment plan, is unable to be upgraded due to phantom balance showed. The installment plan was paid off in 2019, AT&T has confirmed that the phone itself has been paid off. However, when attempting to u

Questions

258

6

My Galaxy Z Fold 3 will not update

I own a Galaxy Z Fold 3 from AT&T. So does my best friend. His Z fold 3 is running One UI 4.0 and I want the update. When I go to check for an update, my phone does not even attempt to check for the update. It IMMEDATELY claims the phone is "running the latest software" which is completely untru

Questions

2.4K

14

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Watch fees and taxes 10$

On your first month's bill you are charged and activation or an upgrade fee feel watch line your taxes and fees are $10 because they add the fee to the watch line and you get taxed on that it still doesn't make sense because it's twice as high as a phone line but that is the reason that I got from A

Questions

123

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ATT INternet Air->TPLink Home Router with dynamic dns and port forwarding

Just received my ATT internet air device (GOOSE Egg). Now the problem with a litttle backstory.... Old system was a cable modem connected to TP link home router. In that router I am using NO-IP for IP resolving (Dynamic Dns), I am also port forwarding so I am able to connect to my custom industrial

Questions

130

11

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How do you get in contact with a Regional Manager?

How do you find out the regional manager information to address extremely poor customer service from both the employee and management at a store location; 1971 W. Redlands Bl STE A, Redlands, CA 92373. Just purchased the new iPhone Mini on launch day through Apple. Per the trade-in instructions I

Questions

139

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CORPORATE PHONE NUMBER FOR FIRSTNET

I have been dealing with FirstNet and a return since the end of June, beginning of July. FIRSTNET is HORRIBLE!!!  I have submitted case upon case only for FirstNet to cancel them for incorrect routing or incorrect case details.  I have spoken with FirstNet customer service and supervisors

Questions

540

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Closed

Lose free HBO Max if I upgrade to Internet 2000?

We currently have Internet 1000 which includes Max streaming. I was going to upgrade to Internet 2000 today but when I started that process online it told me I would lose my Max streaming if I upgraded.  Sure enough, this FAQ here - https://www.att.com/support/article/u-verse-high-speed-intern

Questions

224

8

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Site not allowing me to upgrade

I have multiple lines that are available for upgrade. One of which is on the AT7T Next plan and only has 2 payments left. Every time I select a phone, no matter which phone it is, to upgrade it goes to a page that says I'm upgrading early. I called and spoke to a rep and he told me that he can see

Questions

1.1K

7

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Unlock my Phone to any Carrier

…So it’s been a week of consistently trying to unlock my new phone.. I’ve done all at&t has requested me to do.. I’ve submitted my imei and my email address countless times .. After the process, they tell me to check my email for a link that never comes.. Please i need help is there another way

Questions

58

4

0

Closed

Trade in process with next up is “ low key robbery “

Back in December I traded in mine and my Daughter’s I phone with the next up program . I usually go in store and swap out with no problem. The I phone 14 was on back order so we waited . The new phones came in the mail and we took the old ones to the store near our house and the AT&T employee told u

Questions

134

3

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Order shipped

What the meaning of shipping the order but I will receive after 10 days

Questions

161

5

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Upgrade Not Processed

In November, I requested the $1 iPhone 12mini upgrade to my son's line; however, it was not processed as an upgrade but was added as an additional line. Not only that, the phone representative shipped the phone instead of scheduling it for pick-up at the store and I was advised that we couldn't canc

Questions

54

1

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Brand new device Unlocked Samsung S22 doesn't have Wifi Calling Option.

No wifi calling on my unlocked s22 + I got it today. I use Firstnet which is through ATT and same programming. Tmobile, verizon, sprint all accommodate unlocked phones. ATT doesn't care about customer wants and needs, and they dont care about people on its towers. They aren't even Verizon call qual

Questions

2.2K

7

Have AT& T ARRIS NVG589 router. There are some issues. Latest Firmware Verson?

HI I have the following AT&T router. Do I have the current firmware version? If not, where do I get it? Manufacturer ARRIS Model Number NVG589 Serial Number 247076757753456 Software Version 11.6.0h0d48

Questions

194

1

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Upgrading issues

I have been trying to upgrade our devices for over 2 months, I have tried calling customer support, chat and even online. I keep getting diI have been trying to upgrade our devices for over 2 months, I have tried calling customer support, chat and even online. I keep getting disconnected. It is so f

Questions

141

3

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Upgrade Phone

Ok so I switched from an iPhone 11 to the Samsung Flipz3. I traded in my 11 for the Flip which was supposed to cover the cost of the Flip. Well looking at my bill it says installments. I want to go back to iPhone and when I select upgrade I get a notice saying I have to pay over $600 to do that beca

Questions

85

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